Question about Epson ACULASER CX11NF All-In-One Printer

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Copier stopped working - has ADF jam message

In the middle of copying a page off the glass, the copier broke down and now has a continuous ADF jam message. i have tried turning it off, unpluggin power and unplugging scanner and plugging all back in to no avail. copier will not work and message will not clear even though it says press start to clear.

i can still print from my computer, just no copies or scans.

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  • lunafarm Mar 15, 2008

    btw, it's an epson aculaser cx11nf.

  • mikeena Mar 26, 2008

    i have the same issue. i was told that it is probably the adf board. just cant find it or a new adf

  • Anonymous Mar 27, 2014

    Have cleared paper, reset paper, powered off and on. Message still wont clear. Taken flashlight and cannot find even a tiny piece of paper. Copier is locked into paper jam message with red blinking light.

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We had the same problem, the machine had an ADF alarm,we turned it off and on but no good, we also tried to Unjam any paper and rollers but no good.

We then turned off the machine, and unplugeed the mains power and then unplugged the top cable, plugeed both back in and turned on the power.

And now the machine is working perfectly.

Posted on Oct 20, 2008

While trying to solve the problem, i unplugged the cord & plugged it back in. that solved the problem.

Posted on Sep 17, 2008

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As mentioned in the other thread concerning this problem, the board seems not the problem.
I had the same problem and found out, that the cable connecting ADF and "main machine" was the problem. In this cable are 10 wires, one of them - in my case the violet one - was broken.
I used a new wire and soldered it in between, now it works fine.
I think - as this very short cable is only plugged on both sides (ADF side under the cover) - you should check this first. Spare - part should be much cheaper.

An other soultion can be, that the sensor - hook slid out of his mount.

Hope this helps

Posted on Sep 17, 2008

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What operating system are you on?

Posted on Mar 24, 2008

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PIXMA MX330 Error message "Document in


Hello,
The sensor may be dirty even if it looks like there is no paper jam. Take a bottle of compressed air and give it a once over. Make sure you don't shake or tip the compressed air as you don't want to fast freeze anything.
If this does nothing, you probably have a failed sensor which will need replacing.
Chris

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Trying to fax, scan or copy and anytime I try the erro message Document in ADF press OK to discharge document


Hi sdrnjen977,

Here's what you can do to address the issue and clear error message: Document in ADF.

If you press the Stop button during scanning, Document in ADF. Redo operation after checking document in ADF and pressing OK. appears on the LCD. Press OK button so that the remaining document is automatically fed out.

Removing the jammed document from the Document Tray:

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF, then open the Document Feeder Cover.

4. Raise the Paper Release Lever, then remove the jammed page from under the roller to the Document Feeder Cver side.

5. Pull out the jammed document from the ADF.

6. Press down the Paper Release Lever, close the Document Feeder Cover, then turn on the machine.

Removing the jammed document from the inner side of the Document Cover:

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF.

4. Open the Document Output Slot.

5.Open the Document Cover.

6. Insert your hand into the Document Output Slot, then while pushing up the paper output rollers inside the Document Output Slot with your fingers, pull out the document from the inner side of the Document Cover.

7.Close the Document Cover.

8. Close the Document Output Slot, then turn on the machine.

Hope this helps.

Thank you for using FixYa.

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Does canon pixma mx 310 work faxing page up or page down?


When using the ADF load the document with the side you want to copy, fax or scan facing UP in the ADF.

When using the platen glass load the document with the side to be copied, faxed or scanned facing DOWN on the platen glass.

Trust this helpful.

Please vote.

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The way this ADF works is that there is a stationary scanner head and the machine moves the paper over it. The line down the pages is due to debris stuck between the page and the scanner. The ADF panel should open to show you the glass that needs cleaning. See the link below for full instruction. You should be able to test this by making a copy.

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Dirt.
Open the ADF, the top of the scanner/copier.
The ADF glass is the thin strip of glass on the left. Damp cloth with windex or any glass cleaner. Scrub the strip of glass.

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HP LaserJet 3050z, 3050 All-in-one, 3052, 3055, 3390 and 3392 versatile printer - Error reported: Document Feeder Jam ISSUE: How to correct the HP LaserJet 3050z, 3050 All-In-One, 3052, 3055, 3390 and 3392 versatile printer if this error is reported: Document Feeder Jam SOLUTION:
  • Clear the jammed media from ADF (HP LaserJet 3050, 3050z).
  1. Open the ADF cover plate. c01075161.gif
  2. Remove any jammed media with care.Take out the page gently. NOTE: Take care not to tear the paper. c01075162.gif
  3. Close the ADF cover plate.
  • Clear the jammed media from ADF (HP LaserJet 3390, 3392, 3052 and 3055).
  1. Open the ADF cover plate. NOTE: Check whether all packaging straps inside the ADF are removed. c01075163.gif
  2. Unload the jam clearance component.Lift the two handles with both hands until the component clutch is released.Rotate and lift the jam clearance component, and then put it aside. c01075164.gif
  3. Lift the green handle, and rotate the paper picker until it is opened. c01075165.gif
  4. Gently remove the page without tearing it.If you feel resistance, go to the next step. c01075166.gif
  5. Open the ADF cover plate, and loosen the media gently with both hands. c01075167.gif
  6. When the media are stopped, pull the media out gently along the shown direction. c01075168.gif
  7. Close the cover plate of the flat scanner (HP LaserJet 3390, 3392, 3052, 3055). c01075169.gif
  8. Pull down the green handle. c01075170.gif
  9. Insert the jam clearance component to reinstall it.Press the two reeds until the component is properly engaged.Install the clearance component correctly. Otherwise, paper jams will continue to occur. c01075171.gif
  10. Close the ADF cover plate. c01075172.gif
Have a good day

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Hello sir; try to made 2 copies one go through by adf another one just put on the glass,if one copyclean another not clean then clean up the glass, if both copy all lines then replace drum unit.

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open the adf and you will see small glass, on the glass is a spec of dirt or most proberly tipex, clean the glass and line will disapear

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