Question about HP OfficeJet 6110 All-In-One InkJet Printer

2 Answers

The printer cartridge latch is broken

The left latch is broken. I've tried taping the cartridge in but I still get a remove and check cartridges error or an insert left cartridge error. I can't find a replacement for the latch on the HP site.

Also, in the meantime, if I can't get the printer up and running, is their any way to bypass it so I can just use the scanner?

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  • 7960 Feb 04, 2009

    Hi, I have a HP 7960 printer and the left latch has just broken. HP will not help, full stop. This is from experience. Once out of warranty and it breaks, bin it and buy a new one. However, these bits can be easy enough to replace IF you can get them. (You will not get them from HP). I have got a printer from a bin (not the same model) but the latch appears the same. I

    will try to replace tonight.Try Ebay, some guys sell broken printers, ask them can they get it. Try your recyle yard, I know many people gave got the bit they want there. I know it's a shame to bin a printer just because a little bit of plastic is broken and you may have just bought multiple sets of cartridges. Keep trying, don't give up!

    NPB





  • 7960 May 06, 2009

    Hi again. I solved the problem on the 7960 with the broken latchby getting a similar printer (not exactly the same model) but it had the same latches. I removed the broken latch and installed the one from the scrap printer. It's still working! Noel P

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Fiend your solution direct from hp. Here is your solution...
The printer cartridge latch is broken - 237c944.jpg

http://www.hp.com/printer/prob676ijt65/solution

a18

Posted on May 28, 2009

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Hi,

you have to replace the printer if the left latch is literally broken.
there is no other go even if you want to scan.

give a try by scanning from hp solution center or from ms paint.

thanks and regards
agnel

Posted on Mar 16, 2008

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Are you using Dell Series 5 ink cartridges?

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Welcome to Fixya

This means the the printer cannot determine which cartridge is causing the error. Make sure that you are using original HP cartridges.

Please see troubleshooting procedure below:
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts. Click here to see how.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.
  3. If replacing cartridges fails to correct the problem, click the link at the top of this page to contact HP.
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Apr 03, 2011 | HP Office Equipment & Supplies

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HI, I have an HP Printer and model is HP psc 750. Please guide me how can I remove the cartridge of this printer. Thank you. Fahid Amin.


  1. Open the cartridge access door. Figure 4: Open the cartridge access doorc00127636.gif
  2. Raise the cartridge latches for both cartridges. Figure 5: Raise cartridge latchesc00127637.gif
  3. Remove the protective tape from the end of the cartridges. Figure 6: Remove tapec00127639.gif
  4. Insert the cartridges into the carriage. Figure 7: Insert cartridgec00127642.gif
  5. Close the latches, and then close the cartridge access door. Figure 8: Close latchc00127644.gif The control panel displays a message prompting you to align the cartridges.
  6. Press the Enter button to start the cartridge alignment. Wait until the alignment completes before continuing.

Oct 28, 2010 | HP PSC 750 All-In-One InkJet Printer

1 Answer

I need to remove/replace cartridge,i dont know how?


Hi!

This link guides you on how to replace the cartridge:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00004340&lc=en&dlc=en&cc=us&product=79477

Replacing the print cartridges
  1. Turn on the power.
  2. Lift the print carriage access door on the front of the unit, just above the output tray. The print carriage will move into the middle of the access area. Figure 1: Raising the front access doorc00004385.jpg
  3. Release the cartridge to be replaced by pressing down lightly on the top of the carriage latch and then pulling the lower section of the latch forward. Lift the latch.
  4. Grasp the sides of the ink cartridge and pull the cartridge out to remove it. Figure 2: Removing the cartridgec00004386.jpg
  5. Remove the replacement cartridge from its packaging. Touching only the black plastic, remove any tape covering the nozzles. Do not touch the gold-colored contacts. Figure 3: Removing the protective tapec00004387.jpg
  6. Holding the cartridge with the printed label up, slide the cartridges, one at a time, into the print carriage as shown below. Insert the black print cartridge (HP 56) into the right side (with the gray latch) and the tri-color print cartridge (HP 57) into the left side (with the blue latch). To install the optional photo cartridge (HP 58) for six-ink photo printing, remove the black print cartridge (HP 56) and insert the photo cartridge (HP 58) instead. Figure 4: Inserting the cartridgec00004388.jpg
  7. Latch the cartridge by pulling the lower section of the latch forward and pressing the latch down. When the latch is down, release the lower portion of the latch so that it catches under the tabs. Do not use force or damage might occur. Figure 5: Latching the ink cartridges in placec00004389.jpg
  8. Close the print cartridge access door. Figure 6: Closing the access doorc00004390.jpg
  9. A message will appear in the front panel display requesting that the ink cartridges be aligned. Press Enter to start the cartridge alignment. Two pages will print. Following the instructions printed on the second page, place the first page on the scanner glass in the lower-right corner and then press Enter to finish aligning the cartridges. Remove the page from the scanner glass when complete.

Nov 23, 2009 | HP OfficeJet 6110 All-In-One InkJet...

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Hinge for the Cartridge Door will not latch. Seems to be broken. HoW do I repair/replace the hinge/ jOE


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HOw to install ink cartridge on HP Photosmart7760


Install the ink cartridges.
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Sep 13, 2009 | HP PhotoSmart 7760 InkJet Printer

1 Answer

The printer tell me incert black printer cartidge in right stall. or photo cartidge. I've install the cartide but print does not reconized the installation.


HP Officejet 7200, 7300, and 7400 All-in-One Series - 'Incorrect Print Cartridge' or 'Insert Print Cartridge in...Stall' Message Displays on the All-in-One After Installing a Cartridge Issue After installing a cartridge, the error message Incorrect Print Cartridge or Insert [Black or Photo / Tri-color] print cartridge in [right / left] stall appears on the product control panel. Solution Follow these steps to resolve the issue. Step one: Remove, inspect, and reseat the cartridge The cartridge might not have full electrical contact with the product. Removing and reinstalling the cartridge might help. NOTE: HP cannot guarantee the quality of remanufactured or refilled cartridges. Use genuine HP cartridges to ensure good quality.
  1. Make sure that the product is turned on. NOTE: Press the power button (c00636182.gif ) to turn on the product.
  2. Open the product cover and wait until the carriage is idle and silent.
  3. Open the cartridge latch.
    1. Press down lightly on top of the latch.
    2. Pull out the bottom of the latch to unhook it.
  4. Slide the cartridge out and inspect it. Figure 1: Open the cartridge latch c00211535.gif Open the cartridge latch Figure 2: Slide out the cartridge c00211536.gif Slide out the cartridge CAUTION: Do not touch the copper electrical contacts or the ink nozzles. Figure 3: Copper electrical contacts and ink nozzles c00211537.gif 1 - Copper electrical contacts 2 - Ink nozzles Electrical contacts and ink nozzles
    1. Check the copper electrical contacts for debris. If any debris is evident, proceed to "Step two: Clean the cartridge and carriage contacts."
    2. Make sure that the clear nozzle protective tape has been removed. Figure 4: Remove the clear nozzle protective tape c00211538.gif 1 - The clear nozzle protective tape Remove the clear protective tape CAUTION: Do not try to remove the copper electrical strip.
    3. Look at the number on the cartridge label and make sure it is compatible with the product. Compatible cartridges are listed in the product user guide.
  5. If the cartridge is not compatible, obtain the correct cartridge, and then go to "Step five: Replace the cartridge." If the cartridge is compatible, reinstall it in the product:
    1. Hold the cartridge with the nozzles down and the copper electrical contacts facing the product, and then slide the cartridge into the carriage.
      • Cartridges marked with a triangle go into the left carriage slot.
      • Cartridges marked with a square or pentagon go into the right carriage slot.
      Figure 5: Insert the cartridge into the correct slot c00211539.jpg Insert the cartridge into the correct slot
    2. Push down on the cartridge latch until it snaps closed.
    Figure 6: Slide the cartridge c00211540.gif Slide the cartridge into the slot Figure 7: Close the latch c00211541.gif Close the cartridge latch
  6. Close the product cover.
If the issue continues, get back with me there is a few more options we can try. Have a good day

Jun 24, 2009 | HP Officejet 7210 All-In-One InkJet...

2 Answers

Hp psc2410xi


The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    OR
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.

  1. Remove and then reinsert the cartridge indicated in the error message.
  2. If the error is still displayed, clean the contacts.
    1. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
    1. Remove both cartridges, lower the latches, and close the printer access door.
    2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
    3. Turn the printer back on by pressing the On button.
    4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
    1. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty

    Aug 12, 2008 | HP LaserJet 5L Printer

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