Question about 2wire 2700HG-B Router (2700HGB)

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Media access crontrol (MAC) address

I'm trying to hook up my Xbox live to my wireless network ((2wire) and both my ISP (Qwest) and XBox says I need to register my MAC address .... how do I do this?

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Hi Stevetabor9,



Finding and Registering Your Xbox Console's MAC Address

  1. Turn on your Xbox console with no game disc in the disc tray.
  2. From the Xbox Dashboard, choose Settings, and then Network Settings.
  3. The 12-digit number at the bottom-right corner of theNetwork Settings screen is the MAC address of your Xbox console. Do not change your Xbox console MAC address; just write it down so that you can use it later.
  4. If you have a direct connection from your Xbox to your modem, you'll have to disconnect it and reconnect your PC to access the Internet.
  5. From your PC, open the following page:
    British Columbia: http://oca.bc.hsia.telus.net
    Alberta: http://oca.ab.hsia.telus.net.
  6. Log in using your Telus Velocity Internet Service account.
  7. Select Manual Registration and Administration of PC's and Devices.
  8. In an available slot, enter the MAC address of your Xbox console, then select Update.
  9. Follow the steps in Direct Connection with Telus to try to connect to Xbox Live again.
Registering Your Router MAC Address
  1. See your router documentation to find your router MAC address.
  2. Before disconnecting your PC from the Internet to set up a router connection, open the following page:
    British Columbia: http://oca.bc.hsia.telus.net
    Alberta: http://oca.ab.hsia.telus.net.
  3. Log in using your Telus Velocity Internet Service account.
  4. Select Manual Registration and Administration of PC's and Devices.
  5. In an available slot, enter the MAC address of your router, then select Update.
  6. Set up a router connection to Telus and try to connect to Xbox Live again.
take care

Posted on May 09, 2008

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Having trouble connecting Xbox live. Have wireless router and wireless Xbox 360 adapter. Figured out where adapter goes. Now I'm stuck.


Is the router already setup and working? Do you have anything else that successfully connects to it "wirelessly", like a laptop or desktop or smartphone? If the answer is yes, here's how to setup the 360 to connect to your router:

1. Turn on the console and navigate to the wireless settings screen. On the Xbox 360, the menu path is "System -> Network Settings -> Edit Settings."
2. Set the SSID (network name) on the Xbox to match that of the wireless router. If your wireless router has enabled SSID broadcast, the SSID name should appear pre-selected on the Xbox display. Otherwise, select the "Specify Unlisted Network" option and enter the SSID there.
3. Specify "Infrastructure" as the Network Mode. (Infrastructure is the mode used by wireless routers.)
4. Set the Security Type to match that of the wireless router. If your router uses WPA encryption and the type of adapter connected to the Xbox does not support WPA, you will need to change your router settings to use WEP encryption instead.
5. Save your settings and verify the network is functional. On the Xbox 360, use the "Test Xbox Live Connection" option.
Tips: Even when your wireless connection between the Xbox and the router is working perfectly, you may still experience difficulty connecting to Xbox Live. These issues can be caused by the quality of your Internet connection or the firewall and Network Address Translation (NAT) settings of your wireless router. Additional troubleshooting may be required in these areas to achieve reliable Xbox Live connections.
What You Need: Active Xbox Live subscription (to access services)
edited from here: http://compnetworking.about.com/od/wifihomenetworking/ht/xbox2wifirouter.htm

Mar 05, 2011 | D-Link DI-624 Air Plus XtremeG Wireless...

Tip

Microsoft XBox Live and the 2Wire HomePortal


source: http://support.2wire.com (please visit!)

The Xbox Live service is compatible with all current and previously shipped versions of 2wire software. Simply connect your Xbox unit to the 2wire network and log on to the Xbox Live service.
If you are experiencing problems connecting to the XBox Live service, follow the troubleshooting procedures provided in your XBox Live documentation or XBox Live CD sleeve.
If you continue to have trouble, here are some additional troubleshooting tips:

1. Reconnect your Xbox to the 2wire Homeportal


Turn off the Xbox and unplug your 2wire HomePortal from the electrical outlet.

Connect one end of an Ethernet cable to the Local Ethernet port on the 2wire HomePortal.

Connect the other end of the Ethernet cable to the Ethernet port on the back of the Xbox console.

Plug your 2wire back into the electrical outlet and wait for all lights to turn solid green before proceeding.

Turn on your Xbox console (without a disc in the tray).

From the Xbox Dashboard, choose Xbox Live.

In the network settings, test the connection. The connection test should pass.


2. Create custom 2wire Homeportal firewall settings

Although a custom firewall setting should not be required, manually configuring your 2wire firewall ensures that it is not preventing your connection to the Xbox Live service.

HomePortal software version 3.x

From your computer, open a browser and type: http://homeportal into the address line to access your 2wire configuration pages. Alternately, you can type: http://gateway.2wire.net

Under the list of Connected Devices you should see a device labeled "unknown device". This is the Xbox unit.
Click on "View your home network" link in the same box.
Click on "Edit firewall settings" next to the unknown device.
In the lower left-hand corner of this screen, click on "Add a new user-defined application."
Enter "Xbox Live" for the Application Name.
Select Protocol "TCP".
In the port "From:" and "To:" boxes enter 53. Do not change the other settings.
Click on Add.
Repeat these same steps for the following ports and protocols:

Port Protocol
53 UDP
88 TCP
88 UDP
3074 TCP
3074 UDP

Click on "Done" in the lower right corner.
Under "Select a Host Computer" select the "unknown device".
Under "Select the Application(s)" click on "User-defined."
Select "Xbox Live" in the box on the left and click "Add."
Click on "Done" in the lower right corner.

HomePortal software version 2.x

From your computer, open a browser and type: http://homeportal into the address line to access your 2wire configuration pages.
Click on the "HomePortal Upgrades" button and if you have an upgrade available, download the upgrade. If you do not have an upgrade available, continue to next step
Under the list of Connected Devices you should see a device labeled "unknown device". This is the Xbox unit.
Click on "Advanced" link in the same box.
In the lower, left-hand corner of this screen click on "Add an application" link. Enter "Xbox 1" for the application Name.
Select Protocol "TCP"
Leave the Protocol setting as "Other".
In the port "From:" and "To:" boxes enter 53. Do not change the other settings.
Click on DONE on the "Add Application" page.
Repeat the same steps for the following ports and protocols. You will need to create a new name for each entry:

Xbox 1 53 UDP
Xbox 2 88 TCP
Xbox 3 88 UDP
Xbox 4 3704 TCP
Xbox 5 3704 UDP

Click on DONE on the "Hosted Application" page when you are finished creating the list above.

on Apr 26, 2008 | 2wire 2700HG-B Router (2700HGB)

1 Answer

Trying to get xbox live but it states 'MAC' address, what is MAC address please?


A mac address is a unique code which identifies a piece of hardware. Sounds like your router is set up to only allow access to hardware that it has a mac address for, known as 'MAC address filtering'.

You could turn it off via your router's setup page, but it is there to provide an extra level of security, so it's best to leave it on.

You can find your xbox mac address by following these instructions

1. Navigate to the System area of the Xbox Dashboard.
2. Select 'Network Settings'.
3. Select 'Edit Settings'.
4. Select 'Additional Settings'.
5. Select 'Advanced Settings.'
The MAC address will be displayed toward the bottom of this page where it says 'Wired MAC Address'.

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XBOX360 Wireless Adaptor does not see my already set-up wireless network. I have Verizon FIOS as my ISP and a Linksys Wireless-G WRT54G Router. I can plug an Ethernet cord into one of the ports on the...


Please follow the steps below to setup your Xbox with your Linksys Router:
  1. With your Xbox powered down, take an Ethernet cable and plug it into a numbered port on the router, and plug the other end into the Xbox.
  2. After you have your Xbox connected to the router, start up the Xbox without a CD in the tray.
  3. After you start the unit, you should arrive at the “Xbox Dashboard”. Select the Xbox Live option and press the “a” button on the controller.
  4. After “Xbox Live” loads select the Network Setup and press the “a” button your controller.
  5. On the “IP Address” settings, you can choose “Automatic” or “Manual”, make sure it’s Automatic.
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  • connect it based on the manual
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The easiest way to connect to Xbox Live without using your pc is to buy a
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You would then go into the system settings on the Xbox and configure the settings for your wireless network.

http://www.xbox.com/en-US/hardware/x/xbox360wirelessnetadapter/

Xbox 360 - direct to internet - No PC.

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My router :(


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