Question about Creative Labs Zen Touch MP3 Player

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I dropped my zen and it stopped be recognized by the computer. plus every time i play my music it doesn't show the song info but instead shows select music to play from the music library.

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I decided to open it up to check out the hard drive to see what kind I would need so I could try replacing it. The data plug that attaches to the hard drive itself was partially unplugged. So, I pushed it back in all the way, put it all back together again, and turned it on just to see if something different might happen. (I had it set in my mind that the hard drive failed and I would need a new one, so I didn't expect anything different to happen) And to my surprise, it worked just like new again.

Before you go off and invest in a new hard drive, I suggest opening it up and make sure that plug is in all the way. Since you'll be opening it up in any case, it wouldn't hurt.

Posted on Mar 17, 2008

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1 Answer

My zen wont play an y music


try sliding down the power button while holding down play and resetting the zen while the player is off, this should bring you to the zen format screen thing, select "clean up" if this doesn't work try selecting the other options from the zen format screen thing.

Jan 18, 2009 | Creative Labs Zen Digital Media Player

8 Answers

Can't create playlists on my zen x fi


I tried some suggestions posted here, and after some testing, I can now give you step-by-step instructions to create a playlist on your Creative Zen.

First, you need to think of the NOW PLAYING list as the "selected songs to be added to a playlist".

So, to start clean, let's empty out the NOW PLAYING list as follows:
1) from the MUSIC menu, select NOW PLAYING
2) when a song is shown on-screen, click the context menu
3) select REMOVE ...
4) select REMOVE ALL
Now, the NOW PLAYING list is empty.

Now, you need to select (mark) the songs you want to add to your new playlist:
1) go to an individual song
2) click the context menu, and select ADD TO SELECTED
3) go to another desired song, and do step 2) again
4) repeat until done

Now, to create a NEW playlist, go to the MUSIC menu, then:
1) select NOW PLAYING
2) it will show you the first song that you selected
3) press the Right button, to scroll through all of the other songs you selected
4) when any song is shown on-screen, click the context menu
5) select SAVE AS PLAYLIST (this refers to ALL songs in your NOW PLAYING list)
6) type the name for your new playlist, and click checkmark
ALL of the songs in the NOW PLAYING list are now saved as your New playlist.

From the MUSIC menu, select PLAYLISTS. You will see the name of the playlist that you just created. When you select that playlist, you will see the list of songs you had selected.

Please note that these songs are still in your NOW PLAYING list also. To create a another New playlist, you will first need to empty out the NOW PLAYING list as you did above.

I hope that helps.

Enjoy!

Nov 30, 2008 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Creative zen v problems-frozen


If a reset does not work using the reset hole, then try this: First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!

Aug 25, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Wont play all songs i have downloaded


Look under "all tracks". See if they're all listed there. Hope that helps.

Aug 08, 2008 | Creative Labs Zen Micro MP3 Player

1 Answer

Zen stone 1GB low battery even after charging


go and delete some songs by this your zen memory is free.
and go to adjust power property and select the right power management for ur eqipment.

Jun 22, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative zen v plus broken OLED


honestly mate, i wouldn't even bother.the same thing happened to me, with the multi coloured strips and all, but with the strips i just pressed the scrrn and they didnt show, a week later the screen when black just like yours, but the music was still playing.
But as you said, aslong as it plays music who cares.
i know this isnt really a suggestion on who to wix it, but if it is still in the warrenty i'd take it back to the store you brought it from and get them to replace it(hopefully all the music you had on it is on you computer)
hope that helped

May 17, 2008 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Frozen


Try to download the "fixer" from Creatives homepage.

Apr 27, 2008 | Creative Labs Zen Stone Plus MP3 Player

1 Answer

Zen won't recognize songs, won't sync on computer


Make sure you have media player 11
If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
Download recovery tool off creative's website.
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them

Also told Microsoft hotfix causes this problem try uninstalling the last hotfix
If that doesn't fix it try the USB cable

Jan 24, 2008 | Creative Labs ZEN SLEEK MP3 Player

2 Answers

Remove random play


go back all the way in the menu till you get to the begining and select music library, then go back to play mode and select normal

Jan 18, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Mp3 music wont play... all other functions ok


Your Computer may not be recognising it.
If it came with an installation cd,i suggest you reinstall but back up your music on a memory stick or recordable cd.
I would also try using another usb port.

I Doubt its stopped playing because its been dropped on the floor as my best friend has one of these,and her one has been dropped in the bath,on the hard floor lots of times and still works

Hope I Helped You.
Good Luck With It.

Regards,
Sophie x

Oct 26, 2007 | Creative Labs Zen Nano Plus MP3 Player

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