Question about Samsung HT-WP38 System

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Samsung Home Theatre "Protection Error"

I have the same problem as the person on the previous page. When I turn on my Home Theatre unit I get "Protection" and it shuts off. What is this and how do I fix it?

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  • Anonymous Apr 05, 2008

    Same problem with Samsung HT-P38

  • ilko Mar 02, 2009

    Hi. I have the same problem - PROTECTION and then shut down. But this problem appears only on DivX disks. Please help me to fix this problem!

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I've had a similar problem where the fan stopped moving and the system gave the usual "protect" error. i think the IC's burned out on the amp board since the error was no longer there when i unplugged it. i ordered a new board off ebey for $25 shipped. make sure this is the problem by unplugging both the power and data cables from the amp circuit (the board with the big heatsink) and starting it. if it says starts normally then the problem is the amp circuit

Posted on Sep 14, 2009

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Check the speaker connection the problem my be caused by shorting wires!Otherwise its a bad amp.

Posted on Jan 21, 2015

Here is a tech note from Samsung concerning this problem. Not a fix but at least some sort of an answer about the problem. I guess you could check continuity on the fan and if it is dead you could replace it.

http://erms.samsungelectronics.com/customer/ph_srch/jsp/faqs/faqs_view.jsp?PG_ID=3&AT_ID=24114&PROD_SUB_ID=52&PROD_ID=-1

Posted on Mar 30, 2008

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  • 74 Answers

No further troubleshooting, needs for repair this is a major fault

Posted on Dec 30, 2014

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If you are interested in having your Samsung repaired, please look to my website at audioserviceclinic.com. Thank you.

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