Question about Creative Labs ZEN Vision:M Digital Media Player

1 Answer

Creative zen M firmware

The player still works but when I boot it up it goes to the recovery menu because it needs firmware on it. As soon as I plug it in the LCD screen states that it is docked and my computer picks it up right away. I just cant seem to get the firmware onto it for some reason. It is a little over a year old so I cant return it. Creative wont even give me support.

Posted by on

  • gat12 Apr 13, 2008

    nothing on the recovery mode screen works

    what do i do

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Expert
  • 73 Answers

Ya so did u try it then after boots up firmware unplug it turn off then back on i had that issue once thats how i did it to get ito work firmware doesnt complete right well let it go for 20 min then after oppull plug on it then boot it back up maby battery out also

Posted on Mar 15, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My brother's MP3 player is messed up. When you boot it, it automatically goes to recovery mode. Here, it tells you the firmware and gives me a couple options: Recovery Mode Creative Zen Micro...


Couple things to try.

Let the battery drain completely, then do a full charge and try again.

When turning it on, don't hold the ON slide, just slide it to ON then let it go. Holding it will send it into recovery and reset mode.

Jan 25, 2011 | Creative Labs Zen Micro MP3 Player

1 Answer

My machine is not allowing me to update my firmware. My Zen Vision M is stuck in "Recovery Mode" and I can't upgrade it.


I had this same issue. My PC recognized the device, the firmware however did not. I found that by using the cleanup option on the "Recovery Mode" screen and plugging the cable in during the cleanup, the firmware software would recognize the device when it finished. If my zen was plugged in at the start of the cleanup it would just keep telling me to plug my zen in. Once i got through the firmware update i was able to boot into the menu system.

Feb 10, 2010 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative zen v plus. when i turn on it says its in recovery mode thats all it will do i reformated it but it does not allow me to put music or anything else on it


Connect you player to your computer and use the recovery tool provided by creative labs.

Recovery tool: download here

You'll have to reflash te firmware with this tool.

When the firmware is lost on a zen or any other creative labs mp3 player, the mp3 player boots into recovery mode.

Note when doing this, all data on the mp3 player can get lost.

Aug 27, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative zen micro stuck in recovery mode


To Fix any problems with broken firmware form attempted “playsforsure”
firmware updates etc where your pc finds it as a 20mb drive and it sits
in recovery mode and does bugger all:
1. Uninstall all creative software & drivers
2. Uninstall Media Player 11 and Media Player 11 runtime (will require a
reboot for each thing). This is done by going to add/remove programs and
uninstalling (this will put your pc back to wmp10).
3. Re-install the Zen Driver from the creative website and reboot (I just reloaded Media Explorer using my ZMP install CD).
4, Plug Zen in.
5, Make sure you have the firmware update ready, run it but don’t click
the language bit yet), leave the mouse hovering over your language
selection. (for ZMP, just start firmware exe file, there is no language selection. You can get the firmware update from Creative’s site, go to SUPPORT and then DOWNLOADS).
6. On the Zen- select “reload OS” (on ZMP I believe it is Erase or Reload Firmware, something like that, don’t have it in front of me).
7. As soon as it flashes up “reload new firmware now via USB” click the
language button
8. Now the pc should find it and allow you to re-load the
firmware. (it may take a few attempts)
9. Once complete, click close and restart the pc. Everything should now
be fine.
10. Once all is working, you can re-install WMP11 and it will work fine.

Dec 28, 2008 | Creative Labs Zen Touch MP3 Player

2 Answers

Creative Zen Touch stuck in "recovery mode"


Hello,

Have you tried to load the firmware? First you'll need to download the firmware to your PC from Creative's website: Click here. After you've downloaded it, connect your Zen via USB to your PC and open the firmware icon, then click "Upgrade."

For more detailed instructions on how to troubleshoot your Zen, click here

Jun 03, 2008 | Creative Labs Zen Touch MP3 Player

2 Answers

Recovery problem


Stuck in recovery mode Zen v
Detach your player from the PC if it is connected, and turn off the player.
If the player stops responding, you can reset the player. To reset the player, gently
insert a thin object into the Reset hole located below the power switch.

2. Press and hold the Play button while powering on your player.

3. When the player displays the Creative logo, release the Play button.
It will display the following options:
Clean Up
Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All)
Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware
Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.


I actually had this exact problem a little while ago with my Zen Sleek-- Booting straight to the Recovery menu, and only getting a generic "Harddisk problem" error screen any time I would try to do anything.
Booting straight to the Recovery menu
I decided to open it up to check out the hard drive to see what kind I would need so I could try replacing it. The data plug that attaches to the hard drive itself was partially unplugged. So, I pushed it back in all the way, put it all back together again, and turned it on just to see if something different might happen. (I had it set in my mind that the hard drive failed and I would need a new one, so I didn't expect anything different to happen) And to my surprise, it worked just like new again.

Before you go off and invest in a new hard drive, I suggest opening it up and make sure that plug is in all the way. Since you'll be opening it up in any case, it wouldn't hurt.

Mar 18, 2008 | Creative Labs Zen Micro MP3 Player

1 Answer

My zEn...


you should not have had to install anything for the Zen to work on Vista. If you have installed any Creative software, remove it. Reboot, plug your player in, open Device Manager, and remove the device that shows up representing your player (completely uninstall it). Reboot again, and plug in your player. It should be recognized now.

If that still doesn't work, then boot your player into Recovery Mode, and perform both a Disk Cleanup and a Reformat. Reboot the player and try plugging it in again.
if it still doesn't try another computer and upload the latest firmware to it and then try it on your pc after firmware is loaded



http://us.creative.com/support/downloads/

try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.


Jan 24, 2008 | Creative Labs ZEN V Plus MP3 Player

13 Answers

Creative Zen Firmware Problem


press play/pause, press reset button and slide power button
will bring u to recovery mode

then u reload firmware and it will erase the firmware and will connect it again to windows. then u download and install a new firrware fromc reative site and voilla.

cheers

Sep 29, 2007 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Zen stuck


Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

try downloading the
MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

Sep 05, 2007 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen V Plus 4 GB


Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

try downloading the
MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok

Aug 09, 2007 | Creative Labs ZEN V Plus MP3 Player

Not finding what you are looking for?
Creative Labs ZEN Vision:M Digital Media Player Logo

Related Topics:

39 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs Audio Players & Recorders Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Carlos L. Burgos
Carlos L. Burgos

Level 2 Expert

508 Answers

Are you a Creative Labs Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...