Question about Maytag Neptune MAH9700 Front Load Washer
Stacked unit approx. 7 yrs. old wont fill.I will only run on the spin cycle.I've heard of a lid switch and or fuse but dont how to get at it Help please
If it runs on the spin cycle, it's almost certainly neither of the components you describe.
Before you do anything else, just double check that the water supply to the machine is switched on.
Prime suspect is the solenoid valve which lets water into the machine, and the usual cause is a burnt out solenoid coil.
Switch off both water and electricity (then double check both are genuinely off).
Pull the machine away from the wall and remove the top panel (we don't have Maytag Neptunes where I live, but on most machines you'll find you can unscrew bits of trim at the back edge of the lid, after which it will slide off easily.
Look at where the water feed hose joins the machine. You should find a plastic unit with a screw coupling for the feed hose, a hose leading off into the works of the machine, and a couple of wires going to some terminals on the top.
Carefully remove the wires and use a multimeter on ohms range to check the component. It should be a few thousand ohms. If the coil has burnt out (as they often do), the resistance will be much higher.
(On some machines, you may find more than one of these valves all next door to each other - sometimes even two or three at a time running off the same hose. If yours is like this, test the terminals on each valve in turn in the way described above - but be extra careful to make sure the wires don't get mixed up).
Assuming you do identify a failed coil, it's worth taking the valve out and popping round to a washing machine spares dealer to see if you can get a new coil for it rather than replacing the whole valve. Otherwise, you can get a new valve off the internet.
Removing and replacing the valve is a job without any tricks or surprises. Remember to note where all the wires and hoses go. Check yet again that power and water are all off before you start and be prepared to catch a few trickles of water when you take the hoses off. If you're going to change the coil, take the valve out of the machine and do it somewhere where you won't lose the skin off your knuckles.
On completion and before you put the cover back on, run the machine through a quick wash cycle (without putting your hands andwhere inside). Use a torch to check for leaks in the areas where you've been working (especially where the hose from outside screws onto the valve). Once you're happy, turn the power off again, put the cover back on and put the machine back in place.
If your initial test doesn't show one of the valve coils to be burnt out, then post a comment to this question and we'll look at some of the less common possibilities.
Posted on Mar 15, 2008
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Posted on Jan 02, 2017
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