Question about Canon imageRUNNER 400S Copier

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Canon ir 330-400 copier

We just got an used canon ir 330-400 copier/printer scanner fax, with network, from another office. All sections are working fine (FAX, copy-printer) except the scanner section is not working, Not even manually, I downloaded some software from Cannon, but the machine is installed to the network switch therefore the software can not find the scanner.
Do i need to attach an usb cable to do the settings? or the scanner section is optional? if so, where I can get the scaner Kit?
I'm the tech guy. so i can follow the instruction.

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  • techlv Mar 17, 2008

    this copier has usb, network card and parallel,ports. but the scanner is not working because it lack maybe an additional card or scanner kit, or maybe a software driver (I got it) or config.

    That's was my question, Canon support has this model descontinued. I need answer from a repair guy that knows this model.



    thanks.

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I have canon ir 400 machine - how to solve E604 error please guide me

Posted on Sep 05, 2011

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It is supposed to use a separate scanning board (Interface Board-D1) with SCSI connectivity and TWAIN software.

Posted on May 19, 2009

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Iam thiru.... i have canon ir 330-400 copier, i connect copier with PC through hub network.... most of time - (MS Office) copier print some missing lines, and heading what can i do plz solve this......

Posted on Feb 08, 2010

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I don't know alot about the connectiveity part of this model, but I do know you don't use a "usb cable" you need a cat 5 or ether net cable or you can use it as a parrellel port. Yoy may have to run the net work set up in the copier and you need the IP address. Good Luck

Posted on Mar 16, 2008

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I bought an ir330 machine last year. the machine print out e06021000. what does it mean. do i have to replace any parts. the technician said that i have to replace the digital chip. How much does it cost.

Posted on Feb 15, 2011

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E001

Posted on Feb 26, 2010

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