I just installed the sony cdx-m8800 in my car everything powers up fine, however the face plate will not come down when i hit the button. I can operate the headunit with remote but every time i try to bring the face down it attempts to bring it down but cannot.
Perhaps something is not installed correctly physically. Sometimes if something is a little twisted the way the unit is installed it will keep it from opening properly. Try moving the unit slightly and see if that helps.
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The faceplate may have a bent pin, or is not fully clicking into place.
Before getting all worked up, try pressing the release button to remove the face plate and carefully inspecting the areas where they click into the main unit, small pieces of debris may be stuck in the clips, if this is not the case, carefully re-insert the face plate, making sure to have aligned the guides before pressing the face plate back into place. You should hear a nice confirming click when the face plate is in place.
Bent pin or contact, can easily be spotted by grabbing a magnifying glass and looking at the allignment of each pin, take extra care when straightening the pin if this is the case.
**Tip** Most solutions can come from closer inspection ... ie: with a magnifying glass.