I just 'inherited' a tungsten e2 palm One. i just purchased the docking kit [charger, usb cable, and cradle]. i am basically a 'newbie' in the area of hand-helds. when i connect my palmOne to my desktop vai usb cable, my pc does find the new hardware, but cannot find the proper software. [i get the '?' and 'palm handheld' under 'other devices' in my device manager.] i have found a couple of sites offering software dowmloads, [but i would appreciate if you could recommend the best, free site], but i am not certain if i am restricted to the palm OS software, or if i can use pocket pc software with my palmOne. i intend to use it as an address book, wireless portable [if possible]], gps, and most of the functions that are already programed on it- although, i hope that my desktop gives me complete access and control over adding, editing, and deleting items. thank you. -david
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Re: appropriate software for tungsten e2 palmOne
If you said you have the software (desktop), your doing it backwards. Run the desktop software by going to my pc and running the disc. The software will then ask you to plug in your E2 so it can register it. It will then synch and your in business. Had E2 for a very long time. Can tell you things that guy can do that would surprize you. Have everything but unit now.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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The palm in question was purchased in 2005. It was exposed to rain just before it started the problem. The sales people at Staples (where I purchased the product ) said the battery usually lasts approx. 4 years. So I decided to buy a replacment one, With a Alluninum case to help to protect it from weather conditions.
If you have not already done so, install the Palm Desktop software from your CD. (If you do not have a CD, you can download the Desktop software from palmone.com.)
Connect the USB cable to your PC and to your E2. (If you do not have a cable, you can probably find one on eBay.)
If the cable has a button, push it. If it does not, open the applications menu (the "House" button to the left of the graffiti area) and look for the app called "HotSync". Run the HotSync app, make sure that the Local/Modem choice (above the central hotsync icon) is on "Local" and the combo box below the icon says "Cradle/Cable". The tap the icon. If this is your first sync, you may have to answer a popup on your computer before it will proceed.
E2 has a great battery might not be it. Its not easyly replaceable like in some other models.
the battery can be replaced by a professional or by yourself.
The pda should work on charger? does it work while pluged in? If it doesnt work while its pluged in theres something more seriour wrong with it.
You can try soft and hard reseting.
Instructions can be found in this pdf file http://www.palm.com/us/support/handbooks/tungstene2/en/maintain.pdf
If you cant open pdf files you need to find yourself pdf reader, google pdf reader and get one.
If soft or hardreset have any effect and the device still doesnt work even on charger then it has a hardware issue and I recommend contacting palm or the place where you bought the pda and findout about repairs and possible price, may be high.
good luck and if theres anything else let me know.