Question about Samsung LN-T4042H 40 in. LCD HDTV

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Green color on Samsung ln-t4042

I have a samsung ln-t4042 tv. Just purchased it 2 weeks ago. THe problem is the green cant seem to be adjusted, everything has a green tint.

Help please

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  • kitsie Mar 15, 2008

    people are red, the sky is green,

    I dont know how else to describe it.

    I dont think the whole screen is green - but the balance cant be adjusted to normalize it for some reason.. this is a new tv.. we have only had it for 2 weeks.

    Thanks

  • kitsie Mar 15, 2008

    Ok thanks.

    So we called samsung and they recommended checking cables.

    We then called the dealer and he recommended buying new cables.

    Your suggestion that we take it in means a lot of work to get it back to the dealer.

    Can you tell us what the actual problem might be so we can understand the true nature of the problem and make the right move off the top. Rather than pack up the tv or buy more cables.

    Thanks.. appreciate the feedback so quickly.


  • kitsie Mar 16, 2008

    thanks.. we in fact discovered it was the HDMI component cables that were defective. Once new cables were attached, it worked great.

    We decided to confirm which device it was before taking it in, and sure enough - the HDMI box /cables were the problem.

    Thanks - nice to have forums like this.


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If the whole screen has this tint problem, there is nothing you can do. It must be repaired. You will need to take it in for service.

Posted on Mar 15, 2008

  • Randy Sheppard Mar 15, 2008

    With that type of problem you must take it in. The controls that you have will not fix the problem

  • Randy Sheppard Mar 15, 2008

    The only time that cables can cause this problem is when you are watching tv with componat cables. How do you have the tv hooked up (with what type of cables and what inputs you are using).

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