Question about Sharp Aquos LC-46D62U 46 in. LCD HDTV

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Sharp Aquos HDTV LC52D62U Caption Not Readable

The closed caption has been working great until a few days ago. It is now not readable such as the letters are jumbled up. We have Direct TV and the closed caption works fine on the other televisions we have but we have been unable to determine how to make it readable on the Aquos HD model (LC52D62U). This model was not in your drop down product listing so I had to select the 46 in. in order to submit this question.

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  • 53 Answers

Try doing the Factory Initialization (WARNING: THIS GIVES YOU ACCESS TO THE SERVICE MENU. DO NOT ADJUST ANYTHING IN THE SERVICE MENU OTHER THAN WHAT I PROVIDE YOU IN THESE INSTRUCTIONS. IF YOU DECIDED TO ADJUST ANYTHING OTHER THAN WHAT I PROVIDE YOU IN THESE INSTRUCTIONS, I WILL NOT BE RESPONSIBLE IF ANYTHING WRONG HAPPENS TO YOUR TV.)

  1. unplug tv
  2. press and hold at the same time “Vol –“ and “input” button on the TV set.
  3. while holding those buttons, plug the tv back in
  4. the tv should turn on by itself, keep holding the buttons until the letter “K” appears. Then let go
  5. then at the same time press “Vol –“ and “Ch. Down”, you should see the service menu appear (if it does not appear, try pressing the two buttons again, it needs to be exactly at the same time)
  6. Then use the “Ch. Down” button to navigate down the service menu until you see “Industry Init” (NOT Industry Init +cause)
  7. Then press “Vol +” to toggle it to “ON”
  8. Then “/////////////////” should appear.
  9. when the screen turns GREEN, unplug the TV. Wait about 30 seconds, then plug the TV back in.
  10. Then continue on with the initial setup again.

This puts the TV back into the “fresh out of the box” settings. See if this helps with your CC problem.

Posted on Mar 16, 2008

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turn your cable box off, and THEN press menu on the box. A white screen popped up and this is where I had to scroll down to and disable the captions. I couldn't believe this worked since I thought the cables were enabled on my TV since my captions were covering my cable menus, but it was the cable. I hope this helps.

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