Samsung ML 2010 Laser Printer
Problem for Samsung ML 2010 Laser Printer

Samsung ML-2010 won't feed paper




By CSDunford on Mar 15, 2008

" "
I recently replaced the toner cartridge on my 2010 machine. It fed and printed one piece of paper that had been in the queue when the toner ran out. This morning it fed in a piece of paper, created a HUGE noise, and then the Error light went solid red. Inside, I took the toner cartridge out, cleared a paper jam, and there was also a large, black rubber strap lying there, broken. Now it'll rev up and the green light goes on until it tries to feed in paper, and then nothing, and a red light.
Suggestions? Can I fix this myself?
The "owner's guide' that came with this printer has nothing, not even locations for service if I need it. Don't think I'll be buying another Samsung again!

Clarification Request

Posted by pabben on Sep 13, 2009

Exact same problem, the only one difference is tha the rubber never fall. With one of the solutions (the one that has pictures) I realize that If I manually move the roller a bit to the inside the printer took one sheet of paper. Bad the roller does the complete circle and get bad position again. Any clue!?

Same Problem

Jun 25, 2008

-   I have the same problem except that the rubber strap is still in place. I am not sure why it is not taking paper. It tries to take the sheet and then the red light comes on. Even if I put a large number of sheets in place it still cannot load a single sheet. Any ideas? -   fisherg

Apr 24, 2008

-   I have a similar problem.  I had a paper jam.  I got the paper out but when i put new paper in there was this really loud terrible clicking noise and then the light turned red.  I turned the printer off and then turned it back on and the light was green.  Now when i try to print i hear it running but it does not grab the paper.  After it trys to get the paper the light turns red again.  I looked back under the toner and the rubber strap is still in place.  It looks like it goes about half way around the plastic white center thing.  Any suggestions????-   avmck

Best Solution

posted on Sep 21, 2008
Very Helpful)

nardis

Rank: Apprentice 
Rating: 100%, 3 votes
I now understand the cause of my very loud, rattling sound. Each time a page is fed into the printer, the pickup roller makes a complete rotation. At each end of the rod through the paper roller is a cam. If I'm successful, I will upload a picture of the right one (looking into the printer). For each cam, there is a roller that must move down by a few milimeters so that the cam can reposition itself. In my case, one of the rollers is almost completely rigid, so that the cam is stopped a few degrees short of returning to its initial position. I have also posted what looks like a conspicuous asymmetry. The next two images are the LHS (nonrigid) and RHS (rigid) sides. It looks as if there is a piece missing on the side that is rigid. I think a thin plastic piece has fallen under the plate carrying the roller so that, on one side, it cannot depress. I also have a very funky solution. I simply removed one of the phillips-head screws on the back of the printer (on the side that is rigid). Now the plate with the roller seems to have just enough flexibility to allow the cam to reposition.

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Solution #2

posted on Oct 27, 2008
Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
While trying to inspect the rollers on my Samsung ml-2010 as per the photos above, I put it in my lap and tipped it back so as to get a better look inside and r-r-r-r-r! it suddenly was able to feed itself two pages and print the document I had been begging it to print. This might have been a fluke, but I thought it worth mentioning. Over the years, printers seem to get more and more sophisticated, but less and less reliable.

Solution #3

posted on Mar 19, 2008
Helpful)

Tailgunner30

Rank: Apprentice 
Rating: 92%, 6 votes
The only large black belt in the printer wraps around the pickup roller., possibly this has broken.
You can check by looking inside the printer towards the back. You will see a metal bar with a white plastic assembly. Wrapped partly around it should be a rubber belt that rotates on the shaft pulling the paper into the printer. If the belt is missing all you will see is the white plastic carrier.
The part you will require is JC73-00211A Pickup rubber.

I hope this is helpful

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Solution #4

posted on Jul 06, 2008
Somewhat Helpful)

jsmythe79

Rank: Apprentice 
Rating: 82%, 5 votes
I have the exact same issue, only I have confirmed that my pickup rubber is in place.  I does not, however, catch the paper.
I viewed what was going on by leaving the front cover open and fooling the printer it to think it was closed by holding the lever down with a small stick.
The paper lifts, but does not get caught by the rubber. If I help it along, the paper does print.
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Solution #5

posted on Sep 23, 2009
Not Rated)

CardiffDave

Rank: Apprentice 
Rating: 0%, 0 votes
I just replace my JC73-00211A rubber pick up (pinter was purchased 3/06). For more details search this site for JC73-00211A. search the web to but one. , the plastic clip that holds the rubber in place is hard to get off. my trick was to turn on the power and wait until the shaft rotated 180 and turn off the power. cut the rubber off if it is not already off. there are 2 small latches on either side of the plastic clip. release them and slide the clip around and off. persistance. works great now, I think 2 years is about it on the rubber.

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Solution #6

posted on Sep 13, 2009
Not Rated)

pabben

Rank: Apprentice 
Rating: 0%, 0 votes
(in this position the printer wont take the paper)


(in this position the printer take one sheet of paper)



Original problem: Loud clicking noise. (a coin was underneath)


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Solution #7

posted on Jan 31, 2009
Not Rated)

ridgerunner2

Rank: Apprentice 
Rating: 0%, 0 votes
Roller problems are endemic with the ML 2010. What worked for me was simply to clean the large rubber roller that is just above the paper in the centre of the bar at the end of the paper feed cavity with methylated spirits.
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