Question about Samsung ML 2010 Laser Printer

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Samsung ML-2010 won't feed paper

I recently replaced the toner cartridge on my 2010 machine. It fed and printed one piece of paper that had been in the queue when the toner ran out. This morning it fed in a piece of paper, created a HUGE noise, and then the Error light went solid red. Inside, I took the toner cartridge out, cleared a paper jam, and there was also a large, black rubber strap lying there, broken. Now it'll rev up and the green light goes on until it tries to feed in paper, and then nothing, and a red light.
Suggestions? Can I fix this myself?
The "owner's guide' that came with this printer has nothing, not even locations for service if I need it. Don't think I'll be buying another Samsung again!

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  • avmck Apr 24, 2008

    I have a similar problem.  I had a paper jam.  I got the paper out but when i put new paper in there was this really loud terrible clicking noise and then the light turned red.  I turned the printer off and then turned it back on and the light was green.  Now when i try to print i hear it running but it does not grab the paper.  After it trys to get the paper the light turns red again.  I looked back under the toner and the rubber strap is still in place.  It looks like it goes about half way around the plastic white center thing.  Any suggestions????

  • fisherg Jun 25, 2008

    I have the same problem except that the rubber strap is still in place. I am not sure why it is not taking paper. It tries to take the sheet and then the red light comes on. Even if I put a large number of sheets in place it still cannot load a single sheet. Any ideas?

  • Pablo Benitez
    Pablo Benitez May 11, 2010

    Exact same problem, the only one difference is tha the rubber never fall. With one of the solutions (the one that has pictures) I realize that If I manually move the roller a bit to the inside the printer took one sheet of paper. Bad the roller does the complete circle and get bad position again. Any clue!?

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This is a step-by-step process for replacing the tire (roller). Thanks to dizzyzuma for helping me get the right part and get the procedure down.

1: You will need to manually shut off the printer in the middle of printing in order to release the tabs. Put in a few sheets of junk paper and print a few blank documents. You want to shut off the printer using the switch in the back when the roller is approximately in this position:

Samsung ML-2010 won't feed paper - 947bd5c.jpg

2: Hold the down the two side tabs that are locking the tire into place and press down on the tire with your finger. It should pop off relatively easily.

718b19a.jpg

3: Turn the printer back on. The tire will rotate around to its starting position, but it will now be unlocked. Turn the printer back off.


4: Rotate the tire towards you and unhook the two bottom hinges. It shoulSamsung ML-2010 won't feed paper - 3f62dcd.jpgwithout much force.

3f62dcd.jpg

ee4ae7f.jpg

5: Replace the old tire with the new tire.

20c0d09.jpg6: Re-insert the tire onto one of the bottom hinges and rotate it around so that both of the bottom hinges (tabs) are in.

8e0c4f5Samsung ML-2010 won't feed paper - 71bcc76.jpg=

7: While holding the back of the metal bar with your fingers for leverage, press firmly with your thumb to snap the tire back into place.

71bcc76.jpg

8: Turn back on the print. You’re good to go.

Posted on Jun 01, 2010

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  • SillyRobot Dec 29, 2010

    1. Note there are small tabs and large tabs on the side of the tire "wheel". When re-inserting make sure the smaller ones are down.
    2. If you are careful, (And cheap, or looking for work like I am), you can CAREFULLY flip the tire inside out, once, reinstall it, and continue printing. If it splits you will have to replace it. But at least this you keep you going until the replacement tire arrives.

  • inkjetexpres Feb 02, 2011

    awesome

  • mrz80
    mrz80 Jan 20, 2014

    Thanks for the post. I never could get enough leverage to press the release tabs *and* shove the roller off; the tip to kill the printer partway through feeding a sheet is what did the trick!

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Roller problems are endemic with the ML 2010. What worked for me was simply to clean the large rubber roller that is just above the paper in the centre of the bar at the end of the paper feed cavity with methylated spirits.

Posted on Jan 31, 2009

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I found the info posted by CardiffDave most helpful. My problem was simply a broken rubber pick up. As CardiffDave explains, getting the plastic pick up housing off is a pain but not impossible. The trick for me was to print some test pages and look in the printer...wait until the that plastic pick up housing just BARELY starts to rotate and turn the printer off at the power switch. You will need ninja reflexes for this but after some practice runs you will get it. The idea is to create enough clearance to get the clips off from the top but not so much so that you can't get the tabs off from the bottom. Once you get it off and replace the rubber just push the rubber assembly back in. I panicked for a second and thought "How am I going to get the rubber to go around the bar?" The answer is you don't. The rubber ends up being more cam shaped. It's not a circle. Like I said, just push it in.

Another note, Samsung part # JC73-00211A has been superseded by part # JC73-300302A. This part # works. Buy it with confidence. As of 03-29-2010 I paid just under $20 for it including shipping from PartStore.com. For me it was worth it as I have sworn off wasteful inkjet printers and I have stocked up on toner for this Dell 1110 (same printer as the Samsung ML-2010). Good luck!

Posted on Apr 03, 2010

  • David DiYanni Aug 09, 2012

    Part number is actually JC73-00302A with Partstore.com cost is $13.74 with shipping 08/09/12

  • Polar101 Dec 03, 2013

    Now, 12/2/2012 $7.04 w/tax and free shipping

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(in this position the printer wont take the paper) Samsung ML-2010 won't feed paper - 7d81416.jpg


(in this position the printer take one sheet of paper) bc922bc.jpg



Original problem: Loud clicking noise. (a coin was underneatSamsung ML-2010 won't feed paper - 685433b.gifg src="http://i.fixya.net/uploads/images/685433b.gif" alt="685433b.gif" class="h_mi" />

Posted on Sep 13, 2009

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I now understand the cause of my very loud, rattling sound. Each time a page is fed into the printer, the pickup roller makes a complete rotation. At each end of the rod through the paper roller is a cam. If I'm successful, I will upload a picture of the right one (looking into the printer). For each cam, there is a roller that must move down by a few milimeters so that the cam can reposition itself. In my case, one of the rollers is almost completely rigid, so that the cam is stopped a few degrees short of returning to its initial position. I have also posted what looks like a conspicuous asymmetry. The next two images are the LHS (nonrigid) and RHS (rigid) sides. It looks as if there is a piece missing on the side that is rigid. I think a thin plastic piece has fallen under the plate carrying the roller so that, on one side, it cannot depress. I also have a very funky solution. I simply removed one of the phillips-head screws on the back of the printer (on the side that is rigid). Now the plate with the roller seems to have just enough flexibility to allow the cam to reposition.
Samsung ML-2010 won't feed paper - 6ce3deb.jpg 6ed38d9.jpg

Posted on Sep 21, 2008

  • ted389 Jun 04, 2011

    I had the same problem described. It was a screw I had left on the paper tray that had fallen behind the cam and jammed it. Used a thin screwdriver to dislodge it. The rattling sound was a dead giveaway.

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I removed the white cam roller with the black rubber band and then rotated it so that new rubber was showing, then wrapped a rubber band around the whole cam and also added some folded up paper under the rubber and around the white cam. Works like new. Also, to remove, just switch it off, un-clip the top half, then switch it back on and it makes a real load clicking sound, quickly turn off again and you can remove it freely.

Posted on Mar 18, 2011

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Flipping the rubber inside like SillyRabit said solved my issue, Acrimonious's directions (pix) helped alot, I had previoulsy used alcohol and coffee filters (no lint) to wipe dust off the offending part. I suggest trying to view the 'wheel' from the side to get an idea how to move the clips. Is there another place to get the replacement parts?

Posted on Mar 09, 2011

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Have been unable to source a spare rubber pick up 'tyre' for my printer here in the UK. Our 'fix' has been to place a few strips of electrical insulated tape beneath the tyre to raise it up a little, and also to scratch it a little with fine sandpaper so that it grips a bit better. I also sand-papered the strip of plastic on the plate that lifts the paper up to the feed wheel as it felt a little too smooth and might very wel have been the cause of the printer picking up too many sheets at once.

Don't know how long the fix will last, mind. Hope the info helps someone else.

And thanks for all the solutions posted here too. :D

Posted on Aug 17, 2010

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I just replace my JC73-00211A rubber pick up (pinter was purchased 3/06). For more details search this site for JC73-00211A. search the web to but one. , the plastic clip that holds the rubber in place is hard to get off. my trick was to turn on the power and wait until the shaft rotated 180 and turn off the power. cut the rubber off if it is not already off. there are 2 small latches on either side of the plastic clip. release them and slide the clip around and off. persistance. works great now, I think 2 years is about it on the rubber.

Posted on Sep 23, 2009

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I have the exact same issue, only I have confirmed that my pickup rubber is in place.  I does not, however, catch the paper.
I viewed what was going on by leaving the front cover open and fooling the printer it to think it was closed by holding the lever down with a small stick.
The paper lifts, but does not get caught by the rubber. If I help it along, the paper does print.

Posted on Jul 06, 2008

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Hi everyone, all of this is nice, but where do you get the separate parts ? thanx.
I need also to replace the paper feed box;;; any website to order theses parts ????
thanx

Posted on Nov 03, 2013

  • weex
    weex Nov 03, 2013

    Hi everyone, all of this is nice, but where do you get the separate parts ? thanx.
    I need also to replace the paper feed box;;; any website to order theses parts ????
    thanx

×

While trying to inspect the rollers on my Samsung ml-2010 as per the photos above, I put it in my lap and tipped it back so as to get a better look inside and r-r-r-r-r! it suddenly was able to feed itself two pages and print the document I had been begging it to print. This might have been a fluke, but I thought it worth mentioning. Over the years, printers seem to get more and more sophisticated, but less and less reliable.

Posted on Oct 27, 2008

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The only large black belt in the printer wraps around the pickup roller., possibly this has broken.
You can check by looking inside the printer towards the back. You will see a metal bar with a white plastic assembly. Wrapped partly around it should be a rubber belt that rotates on the shaft pulling the paper into the printer. If the belt is missing all you will see is the white plastic carrier.
The part you will require is JC73-00211A Pickup rubber.

I hope this is helpful

Posted on Mar 19, 2008

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  • 1 Answer

SOURCE: Samsung ML 2510 printer won't feed paper

I have experienced the same problem . . . a little earlier this evening. I took all the inner components out, took apart the toner cartridge, I thought that the gearing was very hard to turn on it and on the inside of printer, paper feeding etc... and that is wear the loud noise is coming from. Out of desparation, I shook it to hear if anything internally was loose and there was and still is, I would not say its the best solution or by any means a permanent but you may be able to dislodge the debris from the gearing and be able to print. After it was dislodged from my printers gearing it has worked again. Though I believe it's temporary. I am looking for a guide or how-to on opening the printer casing to physically remove the debris. If you know of a guide let me know and I am sure it would help you too.

Posted on Nov 30, 2007

  • 13 Answers

SOURCE: Samsung ML 2010 won't paper feed

Lift up the front of the machine a couple of inches. I put a small bo under it. The paper then feeds slightly downhill.

Worked for me.

Posted on Mar 08, 2009

xptareq2000
  • 1447 Answers

SOURCE: red light blinking, first orange then red, toner blinks green

dear sir

  1. it is problem paper miss feed
  2. over temparature
clean thermostator.thermostator over dry toner
or cartridge assembling problem

Posted on Aug 18, 2009

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Samsung ML2010 won't feed feed paper


Rollers can wear out and lose traction. You can get spraycans of "rubber rejuvenator". Or it may be that the roller is slightly out of position somehow.

As for toner, some printers provide "feedback" to the computer of how much toner is left and you would find this in the Print System Preference "Options & Supplies".

If it doesn't, then the printer may display a "Low toner" warning, but these are usually just based on page count, rather than actual levels.

Realistically, you sometimes can't tell until the toner starts going grey and streaking. It's always a good idea to make a note of the page count on the printer at the start of each new cartridge, to see how many sheets your usage gets per cart.

Try to also consult the manual here: Samsung ML 2010 Manual

Aug 18, 2014 | Samsung ML 2010 Laser Printer

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Hello! My Samsung ML 2010 Laser Print has started to print pages with streaks of ink across them. This makes the pages more difficult to read, and certainly cannot be used for formal letters. It also...


there must be waste toner in your toner cartridge
the waste toner box is fitted above the drum in toner cartridge with 2 no screw open it and empty then try to print

Jan 26, 2011 | Samsung ML 2010 Laser Printer

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Red light blinking, first orange then red, toner blinks green


dear sir
  1. it is problem paper miss feed
  2. over temparature
clean thermostator.thermostator over dry toner
or cartridge assembling problem

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Faint vertical lines on Samsung ML-2010


Was the toner remanufactured/ compatible?
Sounds to me like the doctor blade in the cartridge is 'gummed' up and not allowing the toner to flow evenly across the Developer roller......try another cartridge

Apr 10, 2009 | Samsung ML 2010 Laser Printer

2 Answers

Samsung ML 2010 won't paper feed


Lift up the front of the machine a couple of inches. I put a small bo under it. The paper then feeds slightly downhill.

Worked for me.

Jan 30, 2009 | Samsung ML 2010 Laser Printer

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Laser printer ml 2010, paper pull in problems


I also have the ML-2010R and I also had the paper feed problem. with warnings about paper jam around toner cartridge.
After a bit of reading and people mentioning the big roller that picks up the sheet of paper and that it needs replacement; I decided to carefully try to clean that rubber roller.
I used a brush and medical alcohol to clean the roller. After letting the roller dry I put in some paper and tried to print again and for me it works like a charm!

Jan 19, 2009 | Samsung ML 2010 Laser Printer

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Samsung ml 2010 r laser printer


Check your manual, there is a solution there or download the user guide from
this site below or read the information below.

http://downloadcenter.samsung.com/content/UM/200602/20060216163720484_ML-2010_English.pdf


LED pattern Possible Problems and Solutions
Your system has some problems. If this problem occurs,
contact your service representative.
On Line/Error LED
lights red
• Paper jam occurs. To solve the problem, see “Clearing
Paper Jams” on page 5.6.
• The front cover is open. Close the front cover.
• Paper tray is empty. Load the paper in the Tray.
• The toner cartridge is out of toner. Remove the old toner
cartridge and install a new one. See “Installing the Toner
Cartridge” on page 2.4.
• You pressed the Cancel button while the printer is
receiving data.
• In Manual Feed mode, there is no paper in the manual
tray. Load paper into the manual tray.
• If the printer is receiving data, the On Line/Error LED
slowly blinks green.
• If the printer is printing the received data, the On Line/
Error LED blinks green fast.

Jul 17, 2008 | Samsung ML 2010 Laser Printer

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Samsung ML 2010


First open all covers and make sure there is not another piece of paper stuck in the machine. Check under the toner cartridge. If you are sure there is no other paper stuck, try unplugging the machine wait about a minute and plug back in.

Nov 25, 2007 | Samsung ML 2010 Laser Printer

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Samsung ML 2010 Laser printer


LSU means "Laser Scanner Unit". That is the part that actually "prints" the image on the drum before it goes to the paper. If the toner (not ink) cartridge is in good condition, then you need an Authorized Service Center to replace the LSU assembly.

Oct 22, 2007 | Samsung ML 2010 Laser Printer

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