Question about HP OfficeJet 6110 All-In-One InkJet Printer

6 Answers

HP OfficeJet 6110 All-In-One scanner problem

I got a new computer also a HP. now I can not get the scanner to work.... HELP.....

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  • Anonymous Mar 26, 2008

    First time trying to scan using the HP OfficeJet 6110 All-In-One -

    I depress scan to button, select a program, select enter, and then start scan.

    I receive an error message, "Scanning error: cannot connect to PC. Press enter to continue."

    And now I'm dead in the water.

    Any suggestions??

  • Dan Hiemura Mar 28, 2008

    Can't scan document...

    "An error occurred communicating with the scanning device"

  • Dan Hiemura Mar 28, 2008

    please help me...

  • jessicagrace May 05, 2008

    I have the same problem. But mine is not a new computer and uses XP. I've tried using the "Scan To" button to scan to different programs, such as Word Pad and Paint. But I get the same result.

  • angiemcpoo May 22, 2008

    what if you dont have vista and youre still having the same problem?

  • Spancilhill Jun 05, 2008


    My 6110 all in one was working fine and suddenly it wont print or scan. When I go into control panel the printer is displaying a green tick and ready but I still have documents with the status sent to print but nothing is happening. Can any one help

  • 1bobbie Jul 07, 2008

    I have has my hp officejet 6110xi all in one for a few years now. I do not know how to scan. It has worked in the past when someone else scanned on my machine. I need the instructions, step by step as to how to do accomplish this task.

  • trawinds Aug 26, 2008

    when i click on the scanner its says error problem

    I tried to reinstall the 6110 cd and nothing happens

  • melindastarr Feb 07, 2009

    I recently got a new computer with Visa. Booooo. When I press the Start Scan button it says "No Scan Option," below that a scrolling message saying " You Need to Install or Run HP software for this feature." I have been on the HP website to try to resolve this but none of the solutions actually work. Thanks for any optional solutions.

  • rockymyrtle Mar 04, 2009

    Same problem- have hp 6110 officejet for 5 years - worked great. got a new macbook pro Mac OS X 10.5.6 - can't scan.I was told that the scanner is now obsolete. They don't make updated scanner driver. Isn't that someones job?? This is a rip off to make you but a new printer. The printer works great- just update the software please! Why should I throw away a perfectly good printer cause someone didn't bother writing new software?

  • mlazow Mar 29, 2009

    How do I scan a word document from my HP officejet all-in-one onto my computer that I can edit? I understand how to scan using paintbrush and photo editor but it won't let me edit the word document.

  • zackberry Apr 03, 2009

    Should all of us mac OS X 10.5 people go buy new scanners or is there any hope of getting updated driver for the Officejet 6110?

  • Anonymous Apr 09, 2009

    Scanner feature of HP 6110 has never worked with OS X.

  • anne_sf May 07, 2009

    Same issue. Had HP OfficeJet6110 for years, scanned great; installed Leopard -- HP scan software crashes immediately (and brings PhotoShop down with it). They can't write a simple driver update???? Makes me want to boycott HP...



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Fiend your solution direct from hp. Here is your solution...
HP OfficeJet 6110 All-In-One scanner problem - 237c944.jpg

Posted on Feb 28, 2009

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HP site said Vista doesn't support these scan buttons. Must scan using Paint. What a pain. MS should be ashamed of themselves.

Posted on Jun 18, 2008

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  • 93 Answers

This is a very simple issue. We encounter this type of problems if the digital imaging monitor is not running on the taskbar. Usually we get no scan options error on the front panel of the all-in-one if we try to scan from the all-in-one. Once try to scan from the HP Director and check for the results. If the issue persists even from the HP Director once reload the software and then try to scan. If you are using Vista, we do not have full featured software, try to scan from paint application and then scan.

Posted on May 26, 2008

I am too having this problem with Scan Button, and communicating error. I hope that HP will fix this problem in their next Device Driver update, or next product.

In the mean time, try to reset the printer by doing the following:
(It sometimes works for me, for a while then stop working again without any apparent reason):
- hold both # and * together
- unplug & then plug the power cord

Good luck, folks

Posted on Aug 01, 2008

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  • 178 Answers

Is your new computer loaded with Windows Vista? If so, then you probably need to go to the HP website and download the proper drivers for your Printer for Windows Vista. If this doesn't work, contact me back.

Posted on Mar 15, 2008

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Posted on Jan 02, 2017

  • 4338 Answers

SOURCE: Scanning problems w/officejet 6110

Remove the HP software then reinstall the software from HP's site

Posted on Sep 24, 2008

  • 52 Answers

SOURCE: need feed rollers for a hp officejet 6110, printer not scanner

If you can get to the feed rollers, take a Scotch Brite cleaning pad(green, used to scrub dishes) and put rubber restorer on it and hold on tight and try to feed a sheet. The rollers will spin no the pad, both roughing up the surface and cleaning the rubber. Other wise throw it away and buy a new printer.

Posted on Feb 27, 2009

  • 118 Answers

SOURCE: Officejet 6110- do display/needs attention light on continuously

try this
turn on/off, unplug, plug in, should reset configs. might have to do this a coupe of times

go to applications folder for your computer, dbl click printer icon for make of printer. check settings. print 'test document and clean cartridge heads', this should ensure proper printing formats.

hope this helps and good luck

Posted on Apr 29, 2010

  • 10421 Answers

SOURCE: Installed drivers that came with my Windows 7 OS

Please get it downloaded here : > Drivers > Printer > HP
Jay klpart

Posted on Feb 13, 2011

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