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follow this process right click on computer then 1. click properties 2.hardware 3.device manager 4.universal serial bus controller(open the + sign) 5.click upper one double click 6 go to driver 7.click on the update driver 8. then choose second one (advanced) then next 9.click don't search 10.then next next if it is over same process with anotherone then restart your computer and enjoy you ipod and don't forget to give rating