Question about Sony Playstation 3 (PS3) Console

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Connectio failed dns error (80710102)

My playstation wont connect to my internet even when i have all the correct numbers for dns,ip address and default router and its found its access point

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  • stewiekidd Mar 15, 2008

    its a bt voyager2110

  • Anonymous Mar 15, 2008

    want connect to internet verizion broadband card but internet works fine

  • stewiekidd Mar 16, 2008

    i do have a computer hooked up to it but no other routers.why?

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  • Contributor
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Do you have a computer hooked up to the same router? And are there any other routers in the chain?

Posted on Mar 15, 2008

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1 Answer

Dns error 80710102


80710102

- This error is caused by an issue with the PlayStation 3 not being able to connect to your router. Ensure your internet connection is up and running. Restart your router. Check to see if your router settings are correct, specifically IP settings. Try creating a new connection by accessing the Network Settings menu option on the PlayStation 3.

Sep 11, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

I can not log in to my ps3 even though it says that my connection is 100% strong. The error code that it gives me is 80710102


Error code 80710102 implies your router is having issues (specifically, there's an IP conflict).

The simplest fix would be to just restart your router.

If that doesn't do the job, you could use a DNS alternative to the one you're currently using (IP addresses are assigned by DNS, thus why we would change the DNS provider) such as OpenDNS. To do that you would manually set up your internet connection. A detailed guide on how to do that can be found here.

Basically what you would do is navigate to XMB > Settings > Network Settings > Internet Connection Settings. Then you would select custom. For all of the options you would select "Automatic" or "Auto-detect", except the DNS setting. For that you would manually enter the OpenDNS alternative, which are these:

208.67.222.222
208.67.220.220


Hope that helps!

Mar 23, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

DNS error code 80710102 on ps3


The "DNS error 80710102" is an error displayed on the Sony Playstation when attempting to connect to the Internet. It's a known problem for Playstation users, but the answer is to disable universal plug-n-play on the router.

Step1
Open a browser window and enter the router's IP address into the navigation bar. For most routers, the default IP address is 192.168.1.1.
Step 2
Enter the username and password used to access the router. Press "OK" and the console application will be shown in the browser window.
Step 3
Click the "Password" tab. The UPnP settings are located in the same window as the router's password settings.
Step 4
Select "Disable" from the box labeled "UPnP" and click the "Save" button. Close the router's console window. Start the Playstation machine and connect to the Internet.

Apr 02, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

When trying to download system update via internet a message appears-" an error occurred during communication with the sever. This is a DNS error. (80710102)


The "DNS error 80710102" is an error displayed on the Sony Playstation when attempting to connect to the Internet. It's a known problem for Playstation users, but the answer is to disable universal plug-n-play on the router.

Step1
Open a browser window and enter the router's IP address into the navigation bar. For most routers, the default IP address is 192.168.1.1.
Step 2
Enter the username and password used to access the router. Press "OK" and the console application will be shown in the browser window.
Step 3
Click the "Password" tab. The UPnP settings are located in the same window as the router's password settings.
Step 4
Select "Disable" from the box labeled "UPnP" and click the "Save" button. Close the router's console window. Start the Playstation machine and connect to the Internet.

Apr 02, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Hello, can you help, on my ps3 it keeps coming up with error 80710102 and will not connect to the internet or find the wireless box


This is a common dns error with playstation.
try entering the following in your ps3. Settings - Network Settings - internet connection settings - custom - wired or wireless depending on your internet - manual settings - IP address manual - enter your ip address and your router address and change your dns primary

Mar 17, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Get dns error when i try to connect ot internet


Try entering all your info manually, Disable Auto IP,DNS and DHCP on your PS3. If that does not work, many help gurus claim that entering 4.2.2.1 and 4.2.2.2 will work, NO GARUTEE

Aug 16, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Can't connect to the internet wireless, I get a DNS error (80710102)


Try disabling the "WEP" key on you router. I've read the solutions from other contributers and tech's and this solution seemed to really work.

May 31, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

Cant get internet connection on my ps


first check wether you received a valid ip address for your local network. usually, this should be something like 192.168.x.y. if so, then you might indeed face a dns issue. dns is used to resolve web site names to ip address. usually, your ip service provider will broadcast the external dns servers for your router to recognize.

try to connect with a computer first. if it works, check the ip settings. if your computer also cannot connect without explicit dns server settings you can do one of the following:
- explicit dns server address in ps3. go to "advanced internet connection settings", and then to "dns settings" and set the dns server address
- purchase a 30$ network router and hook it between your internet and the ps3. in the router settings, set the dns server address to be broadcasted to the clients. you can use 168.126.63.1 and 2 which are dns servers in korea (i live in korea), but you might want to find the server near to your location or promoted by your isp

Jul 28, 2008 | Sony Playstation 3 (PS3) Console

3 Answers

Dns error # 80710102 ip address ok but internet connection fails


Contact your network admin or Your ISP (Internet Service Provider)

-Rel

May 28, 2008 | Sony PlayStation Portable (PSP) Slim...

2 Answers

Hooking up my playstation 3 to the internet with a wireless connection


enter the DNS server addresses manually in the PS3 network settings AND use tetertiary DNS server from my ISP as either the primary or the secondary DNS server

Feb 01, 2008 | Sony Playstation 3 (PS3) Console

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