KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator Logo
Posted on Mar 15, 2008
Answered by a Fixya Expert

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No Ice From Kitchen Aid

I had what you described as a "blow out". Water line dangling from the back, causing flooding and frozen fill tube. I hooked up the water line and unfroze the water fill tube (with a hair dryer). The ice maker worked fine, but the fill tube froze again immediately (before the Ice maker could dump a load of ice into the bin).

I'm still getting water through the door, just fine.

I have a Kitchen-Aid, side by side, Superba series
Model # KSCS25FJSS01. Manf. date 11-00.

Please help appliance GURU....
(BTW, this occurred overnight, so my hardwood floors may be ruined)

  • 1 more comment 
  • andyack Mar 27, 2008

    My Kitchen Aid freezer is doing the same thing....water freezes in the fill tube leading to the icemaker then subsequently leads to an overflow with water all over the place.



    My model is KSRS25FGSS13...am I correct in assuming my water valve is defective also?

  • Markwri Apr 05, 2008

    The solution worked great. I replaced the valve, installed it in about 20 mins, due to the tight spaces. Once I thawed the water-in line and tube going into the ice tray it all worked again.

    Thanks for the solution and parts recommendation.

  • bajewell Apr 17, 2008

    I have the same problem with the ice maker not working, the tube that fills the ice tray was frozen, but the line was not leaking (no water on the floor or anywhere). There is also a knocking sound coming from the ice maker. My refridgerator is a kitchen aid model kscs25fkss01.



    Thanks in advance for any advice you have.


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  • Posted on Mar 24, 2008
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Mark, your water valve has screwed the pooch. Replace it. The part number is 2199838.

What's happening is this... the valve that fills your ice maker is by-passing a small amount of water. This water has to flow through that tube, right? When very small amounts (drop by drop) go through the IM fill tube, they flash freeze. Eventually they (the frozen drops of water) form a big block of ice inside the fill tube. This ice creates a blockage which creates back-pressure whenever the IM "calls" for water. The back pressure eventually blows the tube off of the connection behind the fridge.

You say that this happened over night... no way. If you look closely at the ice cubes that you IM has been making, you'll see that they are hollow. Hollow cubes means that your IM isn't getting enough water... (because the fill tube is blocked).

Tracy

  • Anonymous Mar 27, 2008

    Andyack,

    Yep, bad valve.

    The only other time I've seen this (and the cause was NOT the valve) was when a customer had the fridge hooked up to a reverse osmosis water filtration system. RO systems will drop the water pressure below that necessary to keep the valve shut completely, thereby allowing water to "seep" through the valve.

    So, if you are hooked up to an RO system, look there first. If not and your fridges water line connects straight up to the household water supply, it's a bad valve.

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If I connect plastic tube to back of fill tube shouldn't I be able to blow freely thru it? how do I remove the filler tube that goes thru back of frig to the icemaker?

Line to Ice maker is probably frozen due to long term "inactivity". I run hot water through a small flex tube and a plunger feed device or a Drugstore Syringe recommended by dentists to cope with tooth extraction. I used it for frozen dispenser line. It should work for your Ice maker fill line.
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I hooked up my refrigerator and the ice maker is not working.it's a kitchen aid superba kscs251

First make sure your water valve is working . If so , look for fill tube that fills ice maker to be frozen. If it is frozen , unthaw tube. If its not then replace the ice maker.
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My KTRC22E kitchen aid refrig. stopped making ice. I replaced the valve that ties into ties into the cold water line. The drinking water in the refrig is working properly. I'm told it may be th

sounds like you have a problem with the fill tube at the Ice Maker. remove the IM and then the back wall ( evaporator cover ) , the fill tube is probably frozen. use a hair dyer to melt ice, be careful, the hair dyer can melt the fill tube and other plastic.
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The front egde of the ice maker overflows into tray and causes big ice block in tray.

Start with changing the water valve in back of box. Take the water line from the valve and blow in to line to see if fill tube is frozen also. If it is take a hairdryer and thaw the fill tube. Turn off the box while thawing tube then turn on. If all this dont fix it time for new maker. But dont replace icemaker till you check the rest because It wont work if the tube is frozen or bad water valve. I hope this helps.
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The water line that connects to the back top of the fridge busted loose. It looks like there is an adhesive pad that keeps it in place. How do I fix it? Scott

Hi Scott and welcome to FixYa, I am Kelly

The plastic line that connects to the ice maker rubber FILL tube is what came off. Check inside the freezer and squeeze the end of the rubber tube at the back of the ice maker. I would bet it is frozen with ice. (Hand held hiar dryer for quite a while to defrost the tube FYI and do NOT melt the plactic of the ice maker water funnel.) What causes the tube to freeze is the inlet water valve starts bypassing water when it is supposed to shut off. The result of this bypassed water is a frozen rubber tube and the plactic tube on the back of the refirgerator blows off or leaks. This inlet water valve is NOT repairable.

The Fix... Replace the inlet water valve and make sure the rubber ice maker fill tube is defrosted BEFORE re-inserting the plastic tube back into the rubber fill tube. It just pushes in and the adhesive pads for holding the plastic line in place are not critical even if they are lost. The rubber fill tube fitting will retain the plastic hose just fine as long as the ice maker end of the tube is not frozen from a leaking inlet water valve.

Thanks for choosing FixYa,
Kelly
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I turned my water off when we left town for a month. After turning my water back on the ice maker has stopped working. Our refrigerator is a Kitchen-aid superba model and is approximately 4 - 5 years...

The issue is likely that the icemaker fill tube is frozen due to poor water pressure. You can use a turkey baster to thaw this tube which fills the icemaker. Make sure you use plenty of hot water because they often freeze back several inches!
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My kitchen aid refrigerator model KSB251NBL..NO ICE

Problem could be a couple of things.One There is a little control in the very back,its should be on the lower right side looking at the freg. from the back.It has a water line running up to the ice maker.If that is ok,you will need to replace the ice maker.It is not a big problem on either.Cost is for the little controll about $30.For the ice maker about &90.
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Maytag ice2o won't make ice

theharrisont,  You state that...." ice maker stopped working after it flooded our kitchen floor."  The water works because the water fountain dispenser uses a separate part of the Water Valve. The ice maker portion of the water valve is defected and the entire Water Valve Assembly will have to be replaced.  Your problem is the dual Water Valve Assembly which is located on the rear bottom area of the refrigerator (follow the water inlet line from the wall to the refrigerator...the water inlet line connects to the Water Valve Assembly).  The significant info which you provided was that the ice maker flooded the kitchen which indicates the Water Valve Assembly is defected. Failure to replace the Water Valve Assembly will result in the same problem of flooding at some later date.  Replacing the dual Water Valve Assembly is just one step of several steps necessary to correct the problem.  You will also have to temporarily remove the ice maker from the freezer (usually a couple of screws hold it to the wall and a quick disconnect electrical plug) and put it in the sink and run warm water over to remove any ice.  Before you reinstall the ice maker you must check the Water Fill Tube that dumps the water into the ice maker.  Because you said that the ice maker flooded the kitchen, then the Water Fill Tube is probably filled solid with ice which must be removed.  A hair dryer is a quick way to achieve this.  Blow hot air directly into the end of the Water Fill Tube which dumps the water into the ice maker.  Note:  Use a long screw driver to insert into the Water Fill Tube to break loose any ice and continue to use the hair dryer to help to remove any ice. This should correct your problem    

If you need further help, I’m available over the phone at https://www.6ya.com/expert/henry_239f63a136de60f0

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Water leaking

Tarena, it's been my experience with Amana that tells me you have a failed water inlet valve.

Here's how it works; Water comes from the wall into the fridge to the valve I'm talking about. Now this valve works like this... When you put a cup in the dispenser area to get cold water a switch sends 120 volts to the valve and it opens up allowing water to flow through it. When you remove the cup, power is shut off at the valve... the valve is supposed to close all the way, if it didn't there would be water dripping from the dispenser area, right? (Like a leaky faucet) If the valve is bad, it won't open at all. (Like a blown out light bulb)

The ice maker is similar. When it "harvests" ice and it drops into the ice bin, the IM will send 120 volts to the valve (for 5 seconds or so) to re-fill the ice mold so it can make another batch. Now when the power is removed from the valve, it's supposed to shut off all the way. If it didn't, there would be water dripping into the ice maker fill tube (in the freezer behind the ice maker). drip, drip drip... one after the other.

Let's assume that the ice maker valve didn't close all the way. What would happen then? As these drops of water enter the freezer compartment and are heading down the ice maker fill tube toward the ice maker, they don't make it all the way 'cause they FREEZE in the tube! One drop at a time, week after week. ('course you never notice it, 'cause it's in the freezer) Now... the ice maker is still trying to make ice, so every 45 minutes or so it sends 120 volts to the valve to get more water. But the water fill tube has ice in it because of the water drops that have accumulated there. This goes on over time and eventually the water fill tube becomes completely BLOCKED with ice due to those water drops.

Now what happens? The ice maker is still trying to make ice, but the fill tube is blocked... it can't get water through it. But when the water valve opens up to allow water to the ice maker, where does it go? Since the fill tube is blocked, all that water pressure builds up in the water line (tube) that feeds the ice maker and eventually it blows out! (you can verify this... pull the refrigerator out from the wall, look at the water line going to the ice maker. There's a connector back there for the tube to fit into. This is what's blown out.) Now the tube is just dangling there and not hooked up to the ice maker any longer. Since the ice maker is still running, every time it asks for water it sprays out and onto the wall and floor back there through this dangling tube.

The repair? Replace the valve. It's easy. The part number is 67005154 and it lists for about $21.00. You can find one at any appliance parts retailer. (you'll see where the valve is located... it's where the water line hooks up behind the fridge.) UNPLUG YOUR FRIDGE WHILE YOU WORK ON IT!!!

Just replacing the valve is only half the job. You'll still need to remove the ice build up in the ice maker fill tube. Do this by pulling it straight out the back of the refrigerator and putting it under warm running water. Then re-install it and hook the water tube back up to it.

On some models, you can not remove the fill tube. If you can't get it out the back, you'll have to do it from the freezer compartment behind the ice maker (a little more work, but still do-able). It's easiest by removing the ice maker.... pull the ice bin out and set it aside. Then remove the 3 screws holding the ice maker. You don't have to disconnect the wires, just try to get it out of your way the best you can. Now take a hair dryer and thaw out the fill tube until the ice slides out of there. Then rebuild it.

There ya go! Job time? about an hour. Part cost? about $21.00. Knowing that you fixed it yourself? Priceless.
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