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Hp pavilion zv6000 Start up problem - PC Desktops

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  • OldMike49 May 17, 2008

    Have a 2-3 year old zv6000 laptop. Working fine until last night. Clicked ok to windows update and it froze. Powered down and rebooted. All goes well until about 30 seconds after wallpaper comes up. Machine freezes and fan kicks on high.

    I restored last good configuration, no help. Booted to safe mode. In control panel hardware devices, HID compliant user interface had a problem. I uninstalled and reinstalled, no help. I use a MS usb mouse. Removed it and rebooted, no help. Everything works great in safe mode.

  • Rory Biggs
    Rory Biggs May 11, 2010

    And the problem is?


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  • 76 Answers

Sir witch Problem restart or hanging and nodisplay what type of Probalm telme first ok by

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HP Pavilion zv6000

Hi there'
if you would please try this power down the computer and reboot and press the del key as it starts up this should bring you into the bios screen now go down and ensure that the plug and play is enabled now go to the perephial section and look for the usb and make sue that it is enabled save and exit and reboot once you reboot see if the computer recognises the usb devices you are installing best regards mike

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