Question about Washing Machines

5 Answers

Slow or no drain from Kenmore HE3t washer

For awhile now, our washer has been having drain problems that have been getting gradually worse. We get the F02 error; sometimes we can just run it again. Sometimes, it seems to depend on how big the load is. Now, sometimes, it doesn't seem like the machine drains at all. In the past, I've found tiny socks in the drain filter (why must it be so hard to check that?), but not this time. There doesn't seem to be an obstruction after the filter (blowing thru seems unimpeded). Is it possible that there's something under the basket and before the filter? I guess the other likely problem is the drain pump. Is there a way to test it, other than replacing it? What seems odd is that sometimes it still works, but mostly, it doesn't.

Posted by on

  • 3 more comments 
  • PhilipW Mar 15, 2008

    Sorry, I thought I entered the model info somewhere. It's a Kenmore Elite HE3t front load model 110.4493620. I'll have to look again, but it looked pretty tough to get at that hose; do you have to remove other parts to get at it? Thanks.

  • PhilipW Mar 17, 2008

    Well, the drain filter was clear, the impeller looked ok, but I noticed that when it went to drain, the drain hose to the standpipe would jump as if the pump was working fine, but then stop, and the black hose running from the tub to the drain filter would **** itself closed! That didn't seem right; I felt at the top, and was very surprised to feel that big ball in there. I've found some crazy things in the filter, but I couldn't think how a tennis ball had snuck in! Reading more, I read about the eco-ball; it definitely seemed to be stuck either up or down or something. Took off that hose, and started pulling out all kinds of **** - huge hair clumps, tiny socks, etc. Cleaned out all the smelly goop too. Now it's all great! Woo hoo!

  • PhilipW May 22, 2008

    Just to follow up -



    I had in the past pulled kid's socks and such out of the filter, which I hate doing, since it's such a pain dealing with the water coming out; our washer is on the 2nd floor, not in the basement where I can ignore some spillage. I like the hose clamp idea!



    But this time, I didn't find anything in there. I was afraid it was the pump, but it seemed ok. Then I ran it, and saw that the hose going from the tub to the filter would collapse when it went to drain, which implied that the pump was working fine, and sucking it flat, with an obstruction under the tub. I felt this huge blockage just under the tub! Turns out, that ball is supposed to be there. But I couldn't quite tell if it was operating correctly - some mentioned that it can fill with water, then it don't float. So I took that hose off, and found all kinds of crud in there. And THEN I reached up inside under the tub, and found the mother load (literally). I got a couple kid's socks, and huge clumps of hair, but also about half a dozen nursing pads, which I know haven't been used in almost 2 years! I guess it goes to show that little things really ought to be washing in a mesh bag...

  • cgrad38 Oct 22, 2008

    how were you able to remove the black hose, to get to where the eco-ball is? I have already cleaned out the pump filter and still get the f02 error and only want to replace it as a last resort.

  • robert samples May 11, 2010

    whats the brand and model is it a top load or a front loader

×

5 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

To avoid having water run all over the inside of your washer and on the floor, unscrew the single torx screw that holds the pump/drain assembly in place, loosen the electrical bracked that runs across the face of the drain and then ease the pump/drain assembly out of its position so that you can drain into a bucket.

Posted on Nov 15, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Washing Mach... Master
  • 2,651 Answers

Behind the lower acess panel (3) torx 15 holding on youll find a the pump with a removeable "button trap". unscrew the trap and remve all the debris that has found its way down there.BE WARNED there will be water inside the pump, i usually use a large garbage bag around base of pump, to catch the water

Posted on Mar 15, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,314 Answers

Yes its possable take the hose off of the bottom of the tub and feel up in there to see if you can find it and check the hose its self lots of times you can squeeze it and tell .If its under the tub that would explain it working sometimes and not others.as it would depend on the position of the obstruction when the unit goes into drain i can be more specific if i have the answer to my questions

Posted on Mar 15, 2008

  • robert samples Mar 15, 2008

    First if you have a wet vac pull the drain hose out of the drain spout and use the vac to pull the water out of the washer through the drain hose.If not you will need a pair of radiator hose clamps from the auto parts store. Pull the screws from the lower panel at the front of the washer and remove it.in side you will see a rubber hose coming down from the tub to the drain pump. Put the radiator hose clamp there if you didn't have a shop vac.On the front of the pump is a round part with a handle turn that and remove the pump filter .Clean any foreign objects out of the pump and look inside the pump to make sure no impeller blades are broken if any are you will have to replace the pump. put the filter back in and tighten it. If you had to use the hose clamp remove it now.reassemble

×

I used tech17s solution and it worked great. The one problem was that I thought i could handle a little water in the pump with a towel since i didn't have a wet vac or clamps.  Was i wrong.  I pulled the plug and whooosh. I had a minor flood. I'd say at least 5 gallons of water BUT, i pulled out the 4 kids socks and various other debris in the filter and the washer works great now. 
Thanks tech17 for the help!
vtgobbler

Posted on May 22, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

My HE 3T seems to have no power to spin cloths dry. when the cycle is done cloths are still soaked with water.

Posted on Jan 25, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Diagnostics ok but only spins slow


Water pump screen is plugged. Will not drain properly even though it goes into high spin.

Mar 14, 2014 | Kenmore HE3T Washer

1 Answer

When water goes into tub suds flashes for awhile then f35code


Hello & Welcome to FixYa

F35 error means that there is some sort of issue with the steamer electronic board and analog pressure sensor has gone bad.
To solve this problem you have to take the bottom front panel apart and then clean the drain filter pump assembly completely, make sure the washer is unplugged before working on it. Check that the hose is firmly attached with the washer and is not blocked. You can also check the water level pressure switch operation. Please get back to me if you have any other questions.


Kevin

Jun 14, 2011 | Kenmore HE3T Washer

1 Answer

Kenmore he3t front load washer doesn't turn on, only two beeps. I've tried unplugging it and same result.


2 Beeps/E20--Error: Water dosen't drain. Cause: Drain is kinked or household clog. Correct.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Mar 24, 2010 | Kenmore 3.8 cu. ft. HE3t Front Load Washer

1 Answer

HE3t Washer Problem -


Clean out the drain pump, if this doesn't resolve it then replace the drain pump,this will resolve you issue.f09 means slow drain or no drain.

Oct 30, 2009 | Kenmore 3.8 cu. ft. HE3t Front Load Washer

1 Answer

My Kenmore HE3T Washer keeps doing F21 - drain


“F21” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Sep 27, 2009 | Kenmore HE3T Washer

1 Answer

Kenmore HE3t font load has fault code DL and will not start cycle or stops in mid cycle with this code


“F21” (AKA SD) is a Long (SLOW) Drain error (LD). If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question

Aug 02, 2009 | Kenmore HE3T Washer

2 Answers

Kenmore elite make a funny sound during a drain spin cycle


it either is the something in the pump or something in between the inner tub and outer tub

Jun 07, 2009 | Kenmore 3.8 cu. ft. HE3t Front Load Washer

1 Answer

Out of balance condition


check the drain pump in the bottom of the unit and verify its not clogged, verify unit is level, also check the support struts/springs for the tub.

May 26, 2009 | Kenmore 3.8 cu. ft. HE3t Front Load Washer

1 Answer

KENMORE ELITE HE3T CODE F-02


F02 is long drain.
Just because it came up doesn't mean there's a problem, it simply means there was a failure during the cycle, if it returns on a regular basis, you have a problem.

F02 error could be caused by the over use of soap, you need to make sure your using 2 tablespoons of HE soap, 1/4 cap at the most.
Over sudsing, could cause the water pump to run longer, the pump is designed for 15 min duty cycle which means, 15 minutes on to 45 minutes off. The computer may sense too much soap, and continue to pump. HE soap will cure that, along with SUD error, possible F09 (overflow condition), you may also notice the timing is wrong, HE soap works well in these machines and F/l washer go hand in hand
if the F02 returns the remove the 3 torx screws from the bottom kick panel, and remove the kick panel, right there in the middle you will see a big round handle, turn it and then slide it out, have some towels ready, there will be some water in there, and check to see if you have any thing in there that will slow water flow, tooth picks and other "floating" items may jam the impeller.

Apr 01, 2009 | Kenmore 3.8 cu. ft. HE3t Front Load Washer

3 Answers

Kenmore Elite HE3t model 42922


After the complete wash cycle is finished, the clothes are still soaking wet sometimes. This is not an every load problem.

Aug 12, 2008 | Kenmore 46462 Front Load Washer

Not finding what you are looking for?
Washing Machines Logo

Related Topics:

2,012 people viewed this question

Ask a Question

Usually answered in minutes!

Top Washing Machines Experts

Dan Webster
Dan Webster

Level 3 Expert

8147 Answers

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...