An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert that has over 500 points.
An expert who has answered 200 questions.
Re: DVD drive/Opening Case
In the front cover of the DVD there is a very small hole. straighten out a paper clip and gently insert into hole. the Door will manually open.
The case slides off the frame. It may need a little more pressure to over come the clip pressure.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
CD-ROM, DVD, or other disc tray not opening
Locking device or software installed
First, verify no locking software installed that prevents the tray from opening. If you are unsure, reboot the computer and as it is booting up, eject the tray. If the tray can eject as it is booting, but stops working after loading your operating system, something is being loaded that is preventing the drive tray from opening. Programs used to burn CDs are a common culprit.
Bad eject button
If you are running Microsoft Windows, open My computer, right-click the disc drive icon and choose the option to eject. If this ejects your CD-ROM drive tray, the button on the disc drive is defective, and it is recommended that the drive be replaced.
No power to computer or disc drive
If you have recently installed a new optical drive or you have moved the computer, the power cable to the CD-ROM may have become loose or disconnected. Reseat the power cable to make sure this is not the problem.
CD stuck within drive
If you suspect that a CD may be stuck within the drive, the tray needs to be ejected manually. Look for the small manual eject hole that ( not the head phone jack) located on the front of the drive. Unwind a paper clip and place one end of the paper clip into the hole to eject the CD-ROM tray.
If CD-ROM tray opens part of the way, pull it gently to see if you can get it to open fully. If it cannot be opened any further, it is likely that the gears within the CD-ROM drive have become damaged or dislodged. But usually, a stuck CD is blocking the way.
Caution: If you are able to open the CD-ROM drive using a paper clip, we do not recommend continuing to do so. This is meant to be used as a temporary solution; the drive should be replaced.
What to do if CD or DVD stuck in drive?
Note: This document is for disc drives with a disc in the drive that prevents the tray from opening. See our CD-ROM, DVD, or other disc tray not opening document, if the tray is not opening at all or doesn't seem to be getting power.
If the CD or DVD is not set into the disc tray correctly, it could be sticking up above the surface of the tray, causing it to get stuck with then tray tries to open. In this case, it may be possible gently shake the computer and move the CD or DVD into the correct place in the tray, allowing the drive to open. However, use caution when doing this, as you do not want to shake the computer too much, or you could damage other components.
If this is a desktop computer, you can prevent damage to the computer by opening the computer and removing the disc drive in order to shake or rotate the drive. When the drive is out of the computer, you can manually release the tray by inserting a paperclip into the manual eject hole.
In the case of a laptop computer or a slot load disc drive, since the CD or DVD does not sit in a tray, it cannot be shaken in order to adjust the disc. If the disc is visible you may be able to move the disc a bit by hand, enough to allow the drive to eject the disc. Again, be careful in doing so, as you could damage the disc or drive in the process.
If you're still unable to get the disc out of the drive after following the above steps, it may be a damaged drive and should be replaced. If the disc in the drive is an important disc and you believe the drive is bad, the drive can be disassembled in order to remove the disc. In the case of a laptop or computer with a slot load disc drive, the computer needs to be serviced in order for the drive the be replaced and the disc to be removed.
<p>Unplug everything. Unplug all of the wires, computer cables and power plugs from the outside of the tower. After this, it's a good idea to pick up the tower and put it on a clean flat workspace, on its side.Open the case. Discharge any static electricity. If you are worried you may have a lot of static electricity, you can use an ESD strap to discharge it. Remove the sides of the tower by unscrewing the screws in the back of the case that hold them on. This is usually two screws on either side, but may be more. On the side where the computer parts are removed, the side may be screwed in with thumbscrews. Lay the computer down so that all of the components are exposed.Remove the cards. The cards usually consist of, the sound card, video card, network card and maybe a few others. Some of these devices are now integrated on the motherboard, so you may have few or no cards at all. You can remove the cards by unscrewing them from the back of the computer. They usually only have one Phillips screw holding them in. Remove the card by pulling it slowly and carefully; you will have to apply some force though.Take out the drives. The drives are in bays in the front of the tower and are screwed into the framework of the tower or in removable bays. You will need to unscrew several screws from this side of the tower and you will need to flip the computer over and unscrew the drives from the other side as well. Unplug all of the power cables and computer connections from the back of the drives. Pull the hard drives out of the back work area. Floppy and optical drives can now be pushed out the front. Some computer cases, such as certain Dells, have a system for the optical drives to come right out by pushing in releases on the sides of the drive and no unscrewing is required.Disconnect the brains of the computer. Remove the memory by unlocking the white end clips and pulling up on the memory carefully and unsnapping it from the connection. Remove the CPU fan by unsnapping it from its connection to the motherboard. Unlock the CPU holder by unlatching the small metal clip. Lift up and remove the CPU.Remove the power supply. Never open the inside of the power supply, as it may cause severe injury. Simply unplug the power supply from the motherboard. This is usually connected by a long white rectangle and requires a clip to be pinched to let it loose. Make sure the power supply is not connected to anything else inside. All that's left is to unscrew four screws on the back of the case that hold the power supply in place. Lift out the power supply.Detach the motherboard. The motherboard should be screwed in with between 6 and 9 screws, simply unscrew them and lift the motherboard out at a good angle so that it fits out the side of the computer. The motherboard may have to be pulled out of the back of the case with some pressure, where the connections for the computer cables are. You should now have an empty tower.<br /></li></ol>
it's possible that the CDROM drive is bad. Since it's an IDE device, it would be easy to replace. Simply get another DVD-RW device (might as well upgrade!) and open the case. Needless to say, you want the machine off for this process.
Open the case, disconnect the power and data cables from the back of the CDROM. Unscrew the holding screws and slide out the drive. Replace the drive with the DVD-RW, line it up and replace the screws. Then connect the data and power cables...be careful with the data cable to make sure that you don't "miss" a row of pins.
Put the case back together and turn on the machine. XP should automatically recognize the drive.
See the panel on the side of the DVD Drive? remove that by lifting it backwards, it has a black button on top of it, remove it and now you have access to the screws on the side of the DVD drive, after unscrewing there's a button on the opposite side, push it sideways to unlock the drive and push the DVD drive out of the casing. Hope you figure it out.
To change the hard drive, you need to unplug the computer and all cables, unscrew screws in back of the case on the other side so you can open the side panel, with the side panel opened you can unscrew the hard drive, if it has screws on another side and you can't get to them then you need to open the other side of the computer aswell and unscrew them from there.
if you look at the back of the workstation you will find a hidden screw
next to the air vents, locate and unscrew, the casing should slide back
away from the front and lift off to access the optial drive and ram
You have done half the work toward the solution by removing the thumbscrews. The other half involves sliding a spring-loaded lever above the lower thumbscrew toward the bottom of the case. While the lever is slid toward the case bottom, push on the side panel in the same direction as the screws, i.e. toward the rear of the case. The side panel should slide just slightly, allowing you to then lift it off to access the inside. Note that when replacing the side panel, follow the above steps in reverse order.
When replacing the side panel, note that if the panel is not correctly replaced, the thumbscrews will not be able to be installed as the lock lever will not be set properly.
From the looks of things that model will take a standard ATX power supply which would be available from and computer part dealer and ebay etc, get yourself a nice 400w replacement try and get a small form factor one if you can as it will be a tight sqeeze inside the case.
when replacing it you will have to open the case up (get an anti static wristband if you can, and work on a table rather that a carpeted floor) un hook all the connectors the old power supply (one in each drive and there should be 2 in the motherboard) you may have to pull the Dvd rom out slightly to get the new supply in, unscrew the 4 case screws holding the power supply from the back of the case. lift it out then put in the new one, screw it in using the case screws and connect up the internal power cables to the drives motherboard and new graphics card, close the case, plug in and voila
There's normally some kind of screw or clip on the rear of the case. Every case is different, some have the sides slide off, others have the top slide off and then the sides lifted up, some come off all together. Others have the front pull off (careful not to break it if you try it this way) and then the sides unscrew from behind the front of the case. Good luck
Remove the front panel by gently lifting the three flat plastic tabs. Remove one screw at the corner of the disk drive and lift the disk drive and DVD drive upward by the plastic handle on top. Disconnect the two SATA connectors from the disk drive by simply pulling them off. Disconnect the ribbon cable from the DVD drive gently lifting up on the black tab at the ribbon connector. This is hinged and releases the ribbon cable.
The unit is now free and you can turn it over and remove the screws securing the disk drive.