Question about SanDisk Sansa e270 MP3 Player

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Sansa wont turn on :(

My sansa player was working fine yesterday but when i tried to switch it on today, it keeps trying to come on over and over agin but wont actually take me to the main menu. the black sandisk logo appears and remains on screen for about 10 seconds and then the screen goes white and it tries to load up again with the balck logo coming up. it repeatedly does this. how can i fix it because i have some important files on it that i need to take off. when i try to charge it, it wont charge either. however, the battery is half full. please help.

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Try taking it back or calling the company where you got it from.Unless of course you got it off of ebay then contact the seller.

Posted on Mar 16, 2008

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I have a sansa E100 seriers MP3 player. I was using it fine yesterday , and it just stopped working in the middle of a song. Today I changed to a new battery and it will not turn on. If I plug into the...


Run the recovery tool from the SanDisk website .
Download Sansa Disk Recovery tool
How to use Sansa Recovery tool(instructions)
Download Adobe reader
You need to put the device into "recovery mode" before you run the tool.
- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.
Then run the recovery tool. Select format when prompted.

Mar 20, 2011 | SanDisk Sansa e100 MP3 Player

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Just got this yesterday and it was working fine, tried to turn it on today and it won't do anything


Hi

Try this: Slide the Power Button up and hold it there for approximately 15 seconds. This is the standard reset for your player.

If this fails then there is a serious component failure or bad contact somewhere. The battery is preinstalled in this unit and cannot be changed or easily inspected. In this case you will need to return it for repair.

As the unit will still be under warranty this is the best course of action open to you if the reset does not work.

Hope this helps. Thanks for using FixYa.

Jan 29, 2010 | SanDisk Sansa Clip MP3 Player

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there is a hold key in your player...jus put it on unhold position...

Aug 15, 2009 | SanDisk Sansa e270 MP3 Player

1 Answer

Sansa Startup


Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-----
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp

-Tha Mp3 Doctor

Apr 15, 2008 | SanDisk Sansa E280 MP3 Player

3 Answers

Sansa E250 wont properly turn on


Hey .. I have a solution for this.. download pp5022.mi4 and sansa.fmt from the link
http://rs109.rapidshare.com/files/29178834/Sandisk_Sansa_R_Series_Recovery.exe
unzip these files and connect your sansa to the PC in recovery mode. You will find a 16mb drive opened and add these unzipped files into that drive and disconnect sansa from the PC. It will refresh and recover to the normal state.

By the way, to go to recovery mode press and hold the power button until the player turns off. Then switch it to locked state by switching the button at the top. Then press and hold the record button on the left and press the power button. Do all this after connecting the device to your PC. Good Luck.

Feb 18, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

On off!


yesterday the player worked fine, today it wont play and it wont turn off, its about one year old

Jan 26, 2008 | iLO (2 GB) MP3 Player

3 Answers

My sansa wont boot up


The best results that I have had were to hold the power button for about 15 seconds. ( if you only hold it for 3 seconds it goes into sleep mode). This shuts the device off. Then restart it.

Dec 12, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa problem being blacked screen please help


You can reset the player by holding the power button for 20 seconds.

It should be fine after a reset.




Best of Luck.

Oct 14, 2007 | SanDisk Sansa E280 MP3 Player

1 Answer

My mp3 wont turn on


These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Jun 05, 2007 | SanDisk Sansa e250 MP3 Player

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