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Not receiving incoming messages - Lands Phones

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  • eccmoo Mar 15, 2008

    my mobile phone k550i sony ericsson orange

  • eccmoo Mar 15, 2008

    not getting text messages on my k550i mobile

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2 Answers

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  • Master
  • 19,396 Answers

If it is a mobile not receiving sms then you need to go to phone settings menu and to sms settings, alternatively to messages menu, then to sms settings, depending on the phone.
If you are not getting voice messages on a mobile then you need to call your provider and set up your voice mail box.
If it is a landline with message capabilities, then you have to set up your answering machine on phone.

We can be more specific if you give us make and model of your phone and details on reasons why you cannot receive messages.

Regards

Posted on Mar 15, 2008

  • 6 more comments 
  • Ginko
    Ginko Mar 15, 2008

    |Are you talking about voice or sms messages?

  • Ginko
    Ginko Mar 15, 2008

    Here is a tutorial from Orange on sending / receiving text messages on a different sony model.
    If you are more specific in addressing the problem we can provide more detailed information.

    Thanks

  • Ginko
    Ginko Mar 15, 2008

    You may need to re-enter service centre number in following menu:
    Menu/Messaging/Settings/Text messages/Service centre.

    Here is Orange service centre info in UK, if you are in UK get info from there otherwise give us your location.

  • Ginko
    Ginko Mar 15, 2008

    SMS service numbers for uk are +447973100973
    or +447973100974
    . depending on area, try both and send an sms to yourself, see if it works.

  • Ginko
    Ginko Mar 15, 2008

    If both numbers do not work (and you are in UK). Then call Orange and get right number for your area.
    You can contact them dialing 150 on mobile and getting option to talk to operator, or following the instructions in this page. Once you have right number put it in your phone, this should solve the problem.

    Regards

  • Ginko
    Ginko Mar 15, 2008

    If after finding right number , changing it and restarting the phone, you find that the phone still does not work on messages, then I suggest resetting your k550i to factory settings. Do a backup of all your data inside the phone, because this operation will erase data in phone internal memory (not sim or sd).
    Then go to Menu/Settings/Master reset and do master reset.

    Try the service number first.

    regards

  • Ginko
    Ginko Mar 15, 2008

    Let me know if you solve the problem.
    If this solution had been helpful, please accept solution.
    If you need further information, please ask.

    Many thanks

  • e_chris447
    e_chris447 Jan 27, 2012

    I cannot recieve sms, I have a Nokia C3 provider telstra. HELP I can send sms.

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  • Master
  • 6,966 Answers

Hi,

Are you referring to a mobile phone not receiving text messages (SMS)?
If yes, what brand and model as well as the network provider and your general location pls?

Pls post back with additional information requested.

Good luck and kind regards.

Thank you for using FixYa.

Posted on Mar 15, 2008

  • Louie  Role
    Louie Role Mar 15, 2008

    Or are you referring to a multi-function home phone with an answering machine?

  • Louie  Role
    Louie Role Mar 20, 2008

    Hi again,



    Any developments with your concern?

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