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1. check battery to make sure you have a fully charged battery 2 plug the usb cable to the camera and the pc with the battery in it to see if it works and that it is not a power problem. 3. use a different sd card 4. read the manual to locate the hard reset problem as it may be a firmware problem
if you have done all of this and it still doesn't turn on chances are its faulty so call tech support.