Question about Asrock ALiveNF6G-VSTA (MB-ALVNF6G) Motherboard

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2 x 2GB Kingston CL5 detected as 1 GB each one

Hi,

I installed recently 2 ram modules Kingston 2GB CL5 (4 GB total). The problem is that in BIOS it only detects 2 GB (1 GB for each one), I mean, half of real memory. Rams are OK ´cause I could test them before in another computer, so when I install it into my motherboar it´s only detected 2 GB. Dual channel is detected correctly so i´d like what happens.

I called to my motherboard provider so he told me they have had too many problems installing ram modules into asrock motherboards, so I wondered and said that kingston is not a vulgar trademark so he reiterated to me the problem is in ram assembly (?¿?¿?) and asrock would say "this is an incompatibility of ram" (I don´t believe this at all).

P.S.: I updated my Bios to the 2.20 version and the same results than before. Ram modules are KVR800D2N5K2/2G each one. I run windows xp (this is not important) so I´m tire to check the Bios with no result.

Thanks.
Thanks a lot.

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  • kauffelt Mar 16, 2008

    Thanks a lot, but I tried everything possible. I tried to install only 1 module (in every slots) with no result. RAM modules have been tested in other asrock motherboard and worked fine :(

    Thanks again.

  • Kamal Sharma May 11, 2010

    Hi,
    Plz give details about ur motherboard. (model number,etc)

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Ok, I got it, Ur motherboard supports upto 8GB DDRII Dual channel

Try using these RAMs on other slots of the board to check if there is a problem with RAM Slot (As there are four slots on ur board).

If no success, try using RAMs on some other system to confirm whether problem is with RAM or Motherboard.

Posted on Mar 15, 2008

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