Question about SanDisk Sansa Clip MP3 Player

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Somehow i deleted everything!

Now my puter wont recognize it and the files that were there it says are empty is it possible to reprogram this thing

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There are a few different ways to delete songs off your player - see especially the method involving the firmware update.
Preventive Medicine: To prevent Windows Media Player from adding all of your My Documents files to the Sansa player every time you connect the Sansa to the computer - Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Set up Sync". When a window pops up, uncheck the box that says "Sync device automatically".
Quick Method 1 - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Quick Method 2 - Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
Slow Method, allows more control over what gets deleted: In Windows Media Player 11, the files are organized by Music, Pictures, Videos, Etc. First, you will want to plug the Sansa player into the computer. Then click the Library tab in Windows Media Player. You will most likely be in Music view. You will see two sets of folders in the left-hand side of Windows Media Player. The first set are all the files stored in your computer. The second set of folders underneath the line that says Sansa 1GB Mp3 player (I forget the exact wording) has all the files that are stored in your Sansa player. Click on the "All Songs" folder. You can individually delete all the songs that you want by left-clicking once on the song name in the middle of the Windows Media Player window, and then pressing "Delete" on your computer's keyboard. You will have to repeat this process again for images, videos, etc by clicking the little arrow next to the picture of the musical note on the upper left hand corner of Windows Media Player, and expanding the dropdown menu, and selecting "images"...then "Videos" etc.
NOTE: After plugging in your Sansa player, if you see a message that says "Connect a Device" in the Sync tab on Windows Media Player, then the cmputer is not properly recognizing your Sansa player, and you may need additional instructions from me.
-Tha Mp3 Doctor

Posted on Mar 17, 2008

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2 Answers

Memory is full and cant delete anything, but i havent added anything. had about 1.7 left before this happened


I'm assuming you're using Windows.
First try and format the disk, plug it in, go to "My Computer" right click the device and click "Format." A box will appear, make sure FAT is selected under "File Format."
If that doesn't work, it may be that you deleted some files on your device, but since you never emptied the recycling bin on your computer the device does not recognize that the files are gone. I know this sounds odd, but it has happened to me, and emptying the Recycling Bin did the trick!
I hope this helps!

Jul 31, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

I have a sylvania mp4 smpk1021.i wanted to put new playlists on and deleted the old ones. it said "empty disk".i try to add new playlists, but songs that have already been added before are somehow still on...


is it posible to format the whole player from the computer or reset the player so that all the files are erased from it so you can add new playlists, like doing a hard reset to factory settings and erasing everything if it is possible to format it from the computer i wouldnt do it if it shows files that the player needs when you plug it in to the computer but i suggest doing a hard reset on it heres the manual link http://www.curtisint.com/web/browser.asp?productID=SMPK1021&catName=&brand=SYLVANIA&manual=SMPK1021 it might tell you in there how to hard reset it or how to fix it

Jun 04, 2009 | iLO MP3 Player

1 Answer

Messed up songs


Whatever you do, don't delete the whole folder - it will permanently mess up your GoGear. Here's what I would do: run a Repair in the Philips Device Manager OR update the firmware on the player if it won't let you do the repair - the reason that I am suggesting this is that it will delete all of the music files off your GoGear so that you can start over from scratch, as a side effect. Once everything is deleted, change the Rip format in Windows Media Player to Mp3 - it will not give you special options like read-only, etc. Then, re-rip the CD's and load the mp3 files onto the GoGear.

Good luck!

-Tha Mp3 Doctor

Mar 18, 2009 | Philips SA5125/37 MP3 Player

1 Answer

How do i delete songs off a gpx mp3 player


You can plug it in, view the files, then right click a file you wish to delete.
Or move the file to a folder on you computer if you want to save it.

Jan 06, 2009 | GPX MW3836 MP3 Player

1 Answer

I pod wont sync /missing file


I think you may have some how deleted you itunes library file. It's default location is:
C:\Documents and Settings\<user>\My Documents\My Music\iTunes\iTunes Library.itl
the file is called "iTunes Library.itl"
You can delete the whole itunes file but all of you music may be deleted.
Good luck and i hope this somehow helps.
Jaxon

Oct 01, 2008 | Apple iPod MA446LL/A MP3 Player

1 Answer

My sansa express does not wok and is a brand new one


If it is still under warranty, then you should take the mp3 player back to the store, tell them it doesn't work and that you would like to exchange it for another one.

Feb 18, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

FILE ISSUES


You can format the whole player..and that will delete everything off the player...use windows media player to format the player....once you format you shouldnt have any songs in there...

Dec 30, 2007 | SanDisk Sansa E280 MP3 Player

3 Answers

Wheres the music?


Put the player in MSC mode
Plug in
go to My Comp
go to tools
go to folder options
choose view tab, then choose SHOW HIDDEN FILES and hit apply
once you choose OK you should see the folder Music,
open and delete at will like you would any file: highlight, rightclick, delete.
You can also format in MSC mode by rightclicking on player in My Comp and choosing Format

Oct 14, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

Mp3 player won't play


your ILO has somehow lost its file structure. look for a tiny pinhole to reset the device. if none, then remove batteries to attempt reset. if still no songs, then firmware upgrade if possible or copy file structure (using windows) from a friend's ILO.

Jun 08, 2007 | iLO (2 GB) MP3 Player

1 Answer

Empty folder


There may be possible reasons why your Sansa E250 would display an message on the LCD even when you've downloaded files to it: (1) The music file type is not supported by the player. Sansa players support only MP3 and WMA files. To determine what file type your have, right click on the file type and it should display the "properties" dialog box. Check if it is MP3 or WMA. For example, iTunes music files will not work with the player, nor will WAV or MIDI files. (2) Your music files are supported but the bit rate is not within the range that the player supports. Sansa players support MP3 files up to 128 KBPS and WMA files up to 64 KBPS. You may need to use a 3rd party music file editor to convert the files to a supported bit rate (3) You may have saved your music files in a folder and copied the folder to the player. Your Sansa E250 will not recognize folders. Either save them in the root directory or inside the "Music" folder -- your player's default folder for music files. Hope this info helps :)

Apr 12, 2007 | SanDisk Sansa e250 MP3 Player

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