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Posted on Mar 31, 2010
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Washer keeps running water the whole time. It's

Washer keeps running water the whole time. It's draining while it's filling the washer with water.

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  • Master 5,911 Answers
  • Posted on Apr 01, 2010
Anonymous
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Joined: Sep 29, 2006
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You may have a condition known as "siphoning". This is caused by the drain hose not being high enough off the floor, or not having a proper air gap at the standpipe in order to drain properly. This creates a suction and the washer will constantly drain as it tries to fill. The following link explains:

http://www.fixya.com/support/r3575830-how_to_prevent_washer_siphoning

In the majority of the cases, this problem is attributed to improper installation, rather than an actual problem with the washer. If you have any questions, please post back and let me know. I hope this helps you.

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Most likely the water coming into the washer through the Water Inlet Valve could be siphoned out to the drain pump and out the drain hose because of an issue with the pump or plumbing. Is your washer overfilling?Is the washer detecting an overheat error? Observe carefully as to what part of the washing cycle the water is draining out. By watching the washer as it goes through its wash cycle, you can find out which part or error is causing the Washing Machine To Not Fill With Water and Keep Draining issue.
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Hi,
The drain hose is too low and the water just runs right out...The highest point of the drain hose needs to be higher then the top of the washer before it goes back down into the drain. Also if the hose is sticking into water it can create a siphon which pulls the water out of the washer... make sure that you also have an air gap...

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Sounds like you may have a siphoning problem. The following link explains:

http://www.fixya.com/support/r587481-prevent_washer_siphoning

Double check your installation and drain hose placement. You need to ensure you have an air gap to break the suction caused by the drain line. In the event that this is not a simple siphoning issue, please let me know if you require additional assistance. I hope this helps you.
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Smart Drive machine on starting, water runs straight through into drain, thus not filling up

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