Question about HP PhotoSmart C4180 All-in-One Color InkJet Photo Printer

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How to take apart HP C4180 All-in-one

I can only remove the side panel and i dont know how to take apart the rest to fix my phantom paper jam~! please help~!

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After talking to HP tech support and tring all the textbook fixes for my false paper jam,I think i have found the problem,at least mine works like new again!!!!! Take the left and right side covers off,,,,make sure your unplugged! On the right side off your ink tray is a small box with a lens on the bottom make sure that is clean..... On the left side you see a few large gears,,,on one near the center is a clear disc with numbers on it,,,,,,turn the gear closest to the corner back and forth,,,,clear plastic disc should turn also,,,,if it does not,,,gently turn it with your finger tip,, it should tighten up... Line it up so black sqare is at the bottom,,,,,slide ink tray to center position,,, restart printer,,,good luck

Posted on Mar 23, 2008

  • johnoshaugh
    johnoshaugh Mar 15, 2013

    excuse, but how do you take the LEFT side off there are no screws and the trays for photopaper are there

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Hi,

i understand that you are facing a paper jam issue.
Am I correct?

ok.... open the rear access door on the printer. the door at the back side of the printer. before opening it, make sure that you unplug the power chord. you will get full access to the rollers. you have to gently pull out the jammed paper from the printer.
once that is done, you can clean the rollers using a lint free cloth. after that you can close the rear access door and try to copy.

thanks and regards
agnel

Posted on Mar 15, 2008

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Posted on Jan 02, 2017

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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00806599&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=1141647

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Lisa,
you can call HP technical service which is open 24 * 7 and the phone number is 1 800 474 6836 for US customers.
Customers of other countries can open the following link: http://welcome.hp.com/country/us/en/wwcontact_us.html

There is a high chance of the printer hardware failure. If the printer is under warranty, HP will replace the printer for you.

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hi,

i think you are getting a false paper jam.

> try this.
> unplug the power chord from the printer
> open the rear access door
> check whether there is any paper or any bit of paper stuck inside
> if so remove it
> if not, clean the rollers
> now plug the power chord
> check whether you are getting the message
> if you are getting try below
> unplug the power chord
> open the front door so that you will get full access to the cartridges
> now move the cartridges manually from right to left several times
> now plug the power chord
> check again
> if still you are having the problem
> service the unit

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Hp photosmart c4180 - phantom paper jam


Had the same paper jam problem. Opened the LHS panel what Mitryp had suggested but just with a light push of the clear wheel back to its place and it worked perfectly. No glue was applied. Make sure you don't mess with the sensa.
(See best solution above for detail on how to open the LHS panel)

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