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M7310 does not have a red light. And even if it did you answered your own question....you left that phone a message so now it flashes to let that person know they have a message. F65 to see who left message F#65 to clear MSG and/or light.
My message light is lit SOLID and only follows the ring, so you must be talking about the FWD/DND light.
The Forward condition can be cleared, but you will lose the call forwarding to voice mail. The light can be programmed by your installer to be solid, instead of flashing, but the installer will have to do that.
If you're somehow oddly talking about the message indicator on the upper right of the phone which doesn't flash, them press MESSAGE and look at the display. It will tell you where the message came from and let you press CLEAR to erase it.
Don't know about other models, but I just called RCA small business phone support (800-511-3180) to find out how to clear the message light indicator on my 25210 2-line cordless phone when it continues to blink but there is no message.
All you have to do is hold down the delete button for a few seconds and it will clear. Hope this helps someone else from going batty!
I hope this will help. I had the same problem with the message alert light not turning off. I have phone service through the internet. I would clear messages from my base unit and alert would continue to flash. I went into my internet message center and found a few old messages there. Why they got there is beyond me, but after clearing them my alert light went out and stayed off. I disabled messages to internet inbox and now it flashes only when I get messages to my base unit until I listen or clear them. Easy fix to annoyance I've had for some time.
Don't know about other models, but I just called RCA small business
phone support (800-511-3180) to find out how to clear the message light
indicator on my 25210 2-line cordless phone when it continues to blink
but there is no message.
All you have to do is hold down the delete button for a few seconds and
it will clear. Hope this helps someone else from going batty!
Resetting the New Message LED
If the LED remains on after you’ve retrieved your messages, you may need to reset
the indicators. With the phone is in standby mode, press and hold find handset on
the base until the paging sound stops (about 5 seconds).