Display and sound
I had the same problem. My piece died after the 12 month warranty. But,
there was an additional 3-Month Warranty Extension if you Registered
the piece On-Line. I had done that. The Samsung Service Center said
they did not have access to be able confirm that I had registered it. I
had the date registered but that didn't matter to them. They just
wanted me to forward the Proof of Purchase info to them(which I Scanned
& E-mailed). Once they confirmed this. I shipped them the Main Unit
Only(not the Speakers), they repaired it, & returned it. The parts
they replaced on my piece were: AH92-02494A(Display Malfunction),
AH44-00112A(Dead Intermittently), AH64-03942B(Appearance Item Defect),
& AH31-00039B(Mech. Noise or Vibration). It's been about 1 year
since repair & so far works well.
When this piece failed I also smelled an electrical burning smell. It was very soon after I had touched the On/Off Button.
BELIEVE THIS UNIT MUST BE GROUNDED, IT MAY BE VERY SUSCEPTIBLE TO
STATIC DISCHARGE AND GENERATES IT'S OWN STATIC FIELD AND DOESN'T NEED
MUCH TO COMPLETE A CIRCUIT. GROUND IT(and yourself) AND ONLY USE A
REMOTE CONTROL TO OPERATE THE UNIT. BE CAREFUL WHEN INSTALLING MEDIA TO
ENJOY. HOPE THIS HELPS SOMEONE. Can't say I won't use Samsung again
because it's all garbage in, garbage out in this disposable society
we've allowed ourselves to be a part of.
Sep 06, 2007 |
Samsung HT-Q70 Home Theater System System