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try doing a battery pull if that doesnt work you'll want to run the application loader. i found steps on www.tmobile.com/forums
If the LCD screen is white, blank or empty, a soft reset may need to be performed, or there may be an error with the display drivers and the OS will need to be re-loaded onto the device. Please follow these steps:
Remove the battery from the device.
Wait 15 seconds, then replace the battery in the device.
Turn the phone back on.
If the screen is no longer white and functions correctly, the issue is resolved.
If the screen is still white, continue troubleshooting.
Confirm BlackBerry Desktop Manager has been downloaded to the computer.
If BlackBerry Destop Manger is installed, skip to step 2. If not,
(IGNORE THE SIM STEPS IF ITS STILL ON VERIZON PLEASE)i had the same issue on my 9700!!! its either the sim or the software on the phone. DO NOT SELECT RESET YOU WILL LOSE ALL YOUR INFO!!! take out the battery with the phone on and take out your sim card. replace the battery without your sim card and see if the error still shows up. if it doesnt its your sim, super quick and easy most carriers will provide you a new one free of charge! if its does appear without your sim its the software. still fixable but not as quick. replace the sim & battery & power your phone on. you'll need a computer and the desktop manager which you can down load if you dont have it already from blackberry.com for free. then run the app loader. the storm has the blackberry 5.0 software and you want to make sure your desktop manager matches. follow the steps from http://www.blackberryforums.com.au/forums/bis-blackberry-desktop-manager/734-use-blackberry-application-loader-load-blackberry-device-software.html and you'll be set!!!
Use BlackBerry Application Loader to load BlackBerry Device Software
Doc ID : KB03621 Last Modified : 2007-05-18 Document Type : How To
BlackBerry® Desktop Software 3.6 and later
BlackBerry Device Software
Warning: You should not install BlackBerry Device Software that is older than the version installed on the BlackBerry device. Doing so could cause the BlackBerry device to malfunction.
To use BlackBerry Application Loader to load BlackBerry Device Software, complete the following steps:
Install the BlackBerry Device Software on your computer.
Open BlackBerry Desktop Manager.
Connect the BlackBerry device to the computer.
If prompted, type your BlackBerry device password and click OK.
Complete one of the following steps:
If the Application Updates Available window appears, click Update Now. The Application Loader Wizard appears.
If the Application Updates Available window does not appear, double-click the Application Loader icon. The Application Loader Wizard appears.
If prompted, type your BlackBerry device password and click Next. Note: When the Application Loader Wizard is finished examining the configuration on the BlackBerry device, the Device Application Selection screen appears listing the applications available for installation. The selected check boxes indicate applications that are already installed on the BlackBerry device.
Select the check box for the BlackBerry Device Software.
If the On the Device Backup screen appears, choose whether to automatically back up the BlackBerry device and click Next.
Click Finish to begin loading the BlackBerry Device Software.
Click Close when the software is finished loading.
I Charged the battery up using another motorola phone,and then I did a software upgrade, and this has fixed the problem.The phone is working great now,all photos or videos were saved.
What i think caused this error is that the phone was doing an upgrade and then I got a message at the same time,I think these clashed some how and prevented the upgrade from completing,hense causing an error on the boot loader.
this is because of software problem........kindly connect to the computer and formatt your phone or flash your phone............this will re install the software your phone and your phone will be all right......k
At you the program has flied, the software loader therefore is loaded. You should program phone again. Programs are for this purpose necessary the driver, cable USB. Or give to repair. http://heaters.agilityhoster.com/
What you need to try to do is reinstall the blackberry OS (operating system) on your device.
Assuming you have verizon
First install Blackberry desktop manager it should be in the CD that came with the phone.
If you can't find it download it
Then download the OS software for your phone http://vzw.smithmicro.com/blackberry/download.aspx?ct=personal"
Connect your phone to your computer and start Desktop manager
Click on application loader, on update software click start, click ok on USB pin selection.
when you get to the device backup and restore options, click settings
and make sure backup options box is unchecked and device data boxes are
both checked, click ok, click next, skip the email signup stuffs,and
After the software is installed the phone should boot back up
I have managed to fix the problem by doing a software update.
I stumbled across the solution..........I had the phone connected to the computer when I started it in the 'boot loader' screen as opposed to just turning it on. This time the computer recognised the phone was connected and through the motorola software update program I was able to update the software and the phone now works fine.
BTW I did lose all my address book, messages etc.
To start in the boot loader screen hold down the * + # + pwr keys all at once.
phone sig error mean your Phone MonsterPack(software) is demaged. you need to flash back using RSD lite to make back to normal. give me what software version you have on your cell and what bootloader you have..eg.bootloader 0A.30/0A.52..SW:R479 and etc. i these so i can upload one for you