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Hi! Turn on TV and press the TV button by aiming it to TV, the red LED light will blink once. Press the MUTE/SEARCH button. The LED will shut off first then light up. When the TV turns off, press the OK button to store this code.
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If you can respond to this post with your model number I should be able to locate a service manual for you. I do know that it will be very difficult to find any replacement parts as ilo and polaroid do not have many parts available they are almost impossible to get parts and service for.
what are the modelnumbers on your divx player and your tv? if you are using svideo inputs do you have your audio cables hooked up? have you checked the volume on the player to make sure it is not muted?
once you supply more info i can help you further, until then, check your cables and audio settings on your divx player. and make sure all connections are in the right place