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CL41, this is the one you are using for your cartridge.
Did you change your cartridge with brand new one or refilled one??
If you did with refilled one, the ink level won't go back with full.
This is the method how printer measures the ink level.
1. Each cartridge has a serial number.
2. As soon as installation in printer, printer recognizes the cartridge by serial #.
3. And the printer starts to count the printing document.
4. After reaching certain print counting, the ink level will show "low ink"
So my answer is even if you refilled your cartridge, the ink level won't change,
since printer cannot weight the cartridge or.....some other technology to measure each color ink level.
This sounds like a defective cartridge. If the printer cannot recognize the cartridge via the electronic chip on the cartridge you will get this error. Before you take the cartridge back to the vendor for an exchange, check to make sure that the packaging has been completely removed and the chip is in place on the underside of the cartridge.
This could be indicative of serious ink issue. This could be as a result of a number of scenarios. But firstly, make sure you have replace he right cartridge. i.Ink has developed incompatibility. Solution is try an older/another cartridge (doesn’t matter if ink is finished). If it stops blinking it confirms that your cartridge has become incompatible. Also if your printer is the type that can work with only one cartridge, remove one after the other to determine which in the set (black or color) has become incompatible. Just replace the incompatible one and start printing again. ii.The electronic panel on the cartridge that contact with the cartridge carrier inside the printer is dirty and needs cleaning. Solution is try to clean with a piece of folded tissue paper soaked in a bit of methylated spirit. Also clean where the cartridge carrier where it makes contact.
Check the Label on the cartridge if it covers a certain area then you will get an error message. Compare it with a good cartridge the label should nearly touch the lugs at top end. Only applies to refilled Carts.
I have changed the BLACK cartridge ( as suggested ) but still cannpt print or move breyond the PROBLEM Note that comes up to CHANGE the Yellow and Black Cartridge - I cannot SCAN or COPY leave alone PRINT - please suggest a solution - Thanks ,