Question about Philips SA3125\02 MP3 Player

4 Answers

Philips SA6045 Mp4 player- virus?

I connected my MP4 player to our PC, then both the computer and my MP4 player froze. I had to reset it to get it to turn back on. Ever since then, it has been deleting files off itself or saying "file not supported" when i know they used to be supported. Could it have gotten a virus? If so, how do i get it off? Or could it be another problem?

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  • Anonymous Apr 15, 2009

    i have a problem with my phillips mp4 player . one time i was transferring music files from my computer to the device and it suddenly malfunctioned - the computer said that the device has malfunctioned and ever since then it just freezes when you switch on and now the computer doesnt recognise it ! now the phillips mp4 player has completely shut off ! what should i do ? im confused ?

  • shadow15 May 03, 2009

    when i unplug my mp3 it says charging

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4 Answers

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Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Posted on Mar 18, 2008

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I connected my mp3 to a old computer then when i turn it on it told me memory corruptions... i went on my computer and delete the virus and it keeps on coming back on my mp3. it let me put music.. now it donsnt show on my computer like when i connected it... nothing came up please help.

Posted on Nov 17, 2008

Olá,
Acerdito que o meu MP4 tenha pegado um vírus, pois sempre que tento acessar a pasta de biblioteca de gravações ele trava e logo depois desliga. Há alguma solução para o meu MP4 ligar normalmente e acessar a pasta de gravações?

Posted on Oct 29, 2008

My sister had this problem, it completely broke the mp4 player, i don't know what it is because mine is the same mp4 player but never had that problem, but it does freeze all the time, i think its jus the mp4 player

Posted on Aug 20, 2008

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1 Answer

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Hello,
Either the problem is you are using Mp3 player. So it wont support the format.
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IF that supports your player then download this software to convert videos to mp4.After converting connect via USB to Computer and put in your player.
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Sep 01, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

My mp4 player is not being recognized


Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Mar 15, 2009 | Philips GOGEAR SA6045 MP3 Player

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Problem with MP4


try to un-install the device and any associated drivers, then re-install from the software provided. Drivers can also be downloaded from the website below. Also make sure you have all the current firmware for your device. Go to the following website for all the updates and support needed for your player.
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=US&slg=AEN&cat=MP3_PLAYERS_CA&sct=SU00304_SU&grp=PORTABLE_ENTERTAINMENT_GR&ctn=SA6045/37&mid=Link_FAQs&session=20081205162311_207.118.6.140&hlt=Link_FAQs#

Dec 05, 2008 | Philips GOGEAR SA6045 MP3 Player

2 Answers

Sa3345/85


Try pushing the reset button on the bottom, next to the USB socket, then try switching on again.

If this doesn't work, then you may have corrupt firmware. Try a factory restore, as follows:

Open Philips Device Manager.

Whilst pressing and holding the [VOL+] button on the player, connect to the PC.

Continue to hold [VOL+] until told to release, then follow the on-screen prompts.

This will format the player and re-load the firmware.

NOTE: ALL FILES WILL BE DELETED FROM THE PLAYER.

May 12, 2008 | Philips GOGEAR SA6045 MP3 Player

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