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Your Garmin GPS has an internal memory or an SD-card that contains an "operating system" and "map data".The operating system is like windows or Mac OSX. It contains the menu and everything the GPS displays. The "map data" is a digital roadmap the GPS uses to calculate your route. If the map data was on a SD-card that was inserted in your GPS, it could me that you lost the SD-card. That could be the reason your GPS can't find the map data. Sometimes it happens that when people connect their GPS to a computer to update the "operating system" of the GPS something goes wrong. For example, when you disconnect your GPS from the computer while the update software is still writing data to your device, the connection gets lost and you're left with corrupt files on the GPS. It could also be a defect in the internal memory of the GPS. I suggest you try to update the operating system with a program called "Garmin Express" (just google and easy find it). You need to connect the GPS to your computer with a USB cable. Then you can perform an update. I hope it helps to solve your problem. What you could also try is to soft reset your GPS. To do that, you need to remove the silver or blue frame around the screen of the GPS (it pops off). Behind this border there is a reset button. If the map data is completely gone, and you don't have a backup there is only one solution: Buy the latest map for your GPS online and download it to your GPS. It's expensive. In that case it's better to buy a new device in a shop. Most new devices contain Lifetime online map updates (model name nuvi -then the number - LM or LMT) (LM= Lifetime Mapupdates T= Traffic information) Then you can update your map data every three months if you want.
Garmin periodically releases updated maps for its GPSdevices. The my Garmin website offers convenient access for managing yourGarmin devices and finding the map updates you need. Garmin offers threeoptions for map updates: free download, single-purchase download or lifetimesubscription. Regardless of which option you choose, the process to downloadmap updates to your Garmin is the same.TOOLSAND INTRUCTION NEEDED TO SOLVE THE PROBLEM1 Connect your Garmin GPS to your computer. Locate theUSB ports on your computer and on your GPS. The GPS ports are typically on theback of the device and may be hidden by a protective cover or rubber cap. Plugone end of the USB cable into your computer and plug the other end of the USBcable into your GPS. Power on the GPS.2 Sign in to my Garmin(see Resources) with your username and password. If you do not have an account,click the Create New Account link to register your Garmin devices.3 Click the my Maps tab to display a list of yourregistered devices and their associated maps. Click the Map Downloads link todisplay a list of available map updates for your devices. Select PC Download orMac Download link.4 If you are alerted to run the Garmin CommunicatorPlug in, click Run. When the Plug in has detected your GPS and is ready todownload the map update, click the Launch Download Manager button.5 At the Save As prompt to save the map update, notethe location or select a new location to save the file. Click the Save button.6 When the Map Update file has finished downloading,click the Launch button.7 At the "Welcome to the Garmin Map Update"screen, click Next.8 After the Map Update USB Driver Check finishes, clickNext.9 Follow any instructions on the Map Update SuccessfulInstallation screen. Click Next.10 At the Software Data and License Agreement screen,select the checkbox to accept the agreement. Click Next.11 After the update installation finishes, click Finishto exit the program.12 Disconnect your GPS from your computer.Thanks.
For maps that came with a Garmin GPS - a map can be updated for free within 60 days after purchase. The purchase date is recorded after registering the device at MyGarmin.com or when the GPS detects movement above a certain speed. If the GPS is purchased with lifetime updates - it will be free throughout the lifetime of the Garmin GPS.
Just see what happens when registering the device at MyGarmin.com. A map update will show when there's one available for your Map version.
Firs of all I hope you are using Garmin Map Updates for 2009, not 2008. It sounds like there is a connection issue. Make sure you can go into the drive on your computer and see the device as well as access files within it. If that is all fine: I have not seen a troubleshooting section yet unfortunately with Garmin for this map update (came out about 3 weeks ago) so i would try the ones for the older versions, should be the same.
A. Is the unit turned on and plugged in via the USB?
B. Is the USB connection active?
C. Have you downloaded the USB drivers to the machine you are using?
You can only load one region on the C330. It will not hold the entire update. That is why you are having problems loading it via Mapsource. There is a way to load the second region onto and SD card for use, though.
Verify the map version by touching the wrench and then Map and the Mapinfo. You should see something similar to the following. The lastest map is 2008. If you have purchased your unit with in the last couple of month, then you are entitle to a free map upgrade from v8 to 2008
You may have had the Caps Lock on, of mistyped a character.
Call for tech support.
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