When I plug my camera into the USB cord & port into my computer, the camera screen then goes with a black screen. There's an error message on my computer that says it doesn't recognize the camera. The camera screen has a green stripe with USB right above it. Any ideas?
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When I have a problem like this I go to my browser on my computer and type Need driver for [the name of your camera] and a [the model of your computer] computer. Then I choose from the sites listed and usually find a driver I can download to make my camera work properly.
The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.
Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.
Have you loaded the Kodak software? If not, the computer may not know what to do so it locks up. You should be able to hot sync the USB cord to the computer, turn on the camera, and press the Share button. Caution: plug the cord into the camera FIRST--before you plug it into the USB port. Otherwise the camera could gets a surge from the computer which could zap it. Good luck.
Make sure the camera is on and pc is selected on the camera screen when connected to the computer. You will need to have PC highlighted and select ok on the camera as this starts the camera and computer to communicate. Once communication established the LCD screen of the camera goes dark and the computer should generate a removable disk drive. Check the System Tray (lower right corner beside the PC time) for Safely Remove Hardware. When you click on it, it should read "Safely Remove USB Mass Storage Device Drive ?:" If you dont see that, then check the Device Manager to see if the camera is recognized as USB Mass Storage Device. The camera uses the driver usbstor.
It could be (Cable, USB Port, or a driver problem)
try reinstalling the drivers & then use a high speed port (do not use USB hub or the USB's in the front side of your desktop), after connecting the camera, turn it on (make sure you have a fully charged battery
It's an improperly installed driver for you device. Try going to safe mode and reinstall your camera drivers. Then try plugging it in first while the computer boots to see if it recognizes the attached camera...