The machine receives faxes, and goes thru the motion of printing them out, but the pages are blank. Same with copies. Checked the cartridge status, it's 7/8th full
This is a clogged print head. This happens if the printer has been off for a long time or if the cartridge was removed and the unit left empty for any time.
Take out the cartridge and press the print part on a piece of paper. Any black lines? If not, you will need a new cartridge. Wiping the print head gently with a Q-tip moistened with PURE alcohol (99%) may restore printing.
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