I have a yellow cartridge installed that is brand new. Printer does not print yellow. I've printed several nozzle check pattern sheets and nothing. I did a regular cleaning and a deep cleaning and re-aligned the print heads. I swapped out the yellow with a cyan and the printer knew I had the wrong cartridge in there and gave the appropriate error code. Then I put the yellow cartridge back in, hoping it had been reset, but still no yellow.
Do you have any solution to this problem? I'd appreciate your help. I love this printer and hate to get rid of it.
thanks
SR
Hi, you could try something like this before you replace you print head. http://cgi.ebay.com.au/INKJET-PRINT-HEAD-CLEANER-CLEANING-4-HP-CANON-EPSON-NEW_W0QQitemZ270050488183QQihZ017QQcategoryZ16190QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
hi,
most likely the printer needs the printhead replaced it is proberly clogged and it cannot be cleaned. a printhead can be purchased from the manufacture or a dealer just go to there website.
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