My keys q,w,e,r,u,i,o,p do not work...it is a new computer

Each computer you purchase comes with a Home Edition Windows 7 product, unless otherwise stated in the computer's details.
To upgrade your edition, you must purchase a new license key, such as an Enterprise license key.
You no longer need to install an upgrade to promote your computer.
Instead, Windows 7 has a "Windows Anytime Upgrade" utility that allows you to enter a new license and promote your computer's operating system.

Click the Windows "Start" button.
Type "windows anytime upgrade" in the search text box.
Press "Enter."
This command starts the upgrade wizard for Windows 7.
Click the "Windows Anytime Upgrade" option, and select "Enter an Upgrade Key" in the options section.
This activates a text box where you type your new license key.
Type the Enterprise key in the license text box labeled "Upgrade Key."
Click "Next."
Windows verifies your license key is valid and tells you that you must wait several minutes to activate your new product license.
Click "Reboot" after your new product activates.
When you reboot, notice the new product edition "Enterprise" is shown in the Windows splash screen.

your product key might need re-newing go to www.microsoft.com.
check if your key is out of date .this can happen sometimes if you change your computer for another .microsoft treat this probably as needing a new key because they dont recognise the original data .from your old computer .

It could be a chip computer problem. The new key is cut right, but the chip is not coded into the computer. Must go to dealer to have this procedure done.

I think that you need a new keyboard a new computer will be two expensive for just one key on the keyboard

you can also try an external keyboard just one that you can plug into the USB port it will work out just fine

Wireless keys can be INDIVIDUAL or group.

You need to work out which you are using and might have to assign a new individual key to other computers on your network.
This is quite possibly the reason you cannot use the key from one computer on another.

You should consult your system administrator for this information

If you have valid software and your product key does not work, call into technical support and they are required to give you a product key that works.

If Works Suite 2000 was preinstalled when you purchased your computer, and you lost the CD key, you must call your equipment manufacturer for a new CD key for Works Suite 2000.

For information about how to contact your equipment manufacturer, visit the following Microsoft Web site: http://support.microsoft.com/gp/vendors If Works Suite 2000 was not preinstalled, and you lost your CD key, please call Works Suite 2000 support for a new CD key.

usually the ONLY solution for this is to call MS (if its a MS program) and get a New Key.. Usually, what happens is there are limits for installation of MS Products, but if its your product and you have the orginal key, they will give you a new one that will activate the program. So keep that 'old' key, b/c you need it to give it to them when you call.

I also try to install MS Office on another computer once my old one crash and I hath to buy another one.. once trying to install the MS software on this computer it kept coming bck 'invalid" Product Key, and had to call MS to get a new one.. So try that, and I'm sure that shuld solve your problem and allow you to gain access bk to your product.

GL!! 'imhere2helpu'

The problem is with the actual key that you are using. Not your computer, or the components inside of it. If you are certain that you are using a valid key Its likely that you have a a key for windows home, and you are trying to install windows professional, or visa versa... Either way, If all else fails, you could replace the OS ( Buy or download) much easier than the hardware inside your computer.


Basically your computer is fine, just get a valid OS. If your adventurous try ubuntu.


Hope this helps!