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Critical firmware error. Can be caused by invalid print commands, corrupt data, invalid operations or even electrical noise in the cable.
Turn off the printer, then turn it on. Press Stop to clear the print job from memory. Turn off and back on. Print a document from a different software program. If that document prints, go back to the first program that failed and print a different file. If the error comes back, that file is corrupt. If the message persists with different programs and print jobs have the formatter replaced.
hello, have you tried just printing that one page that fails, is this a power point document, as well, have you tried printing the following pages. i do know that broken power point documents fail, and cause this problem, also, is there enough toner i machine, as well, is there an error coming up on the display of the printer. need more info.
Unless there is an issue with the cable connecting the printer, this is almost always software/driver related. A restart will usually fix it but if not, then try reinstalling the drivers completely. Also, after restart...test with a different document then whatever you last tried to print, do a test page or text from notepad.exe.
It can be the particular document as well and you don't want to waste a lot of time testing your printer if it is just a document issue.
IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. Solution Press the On button to turn the printer off. Unplug the power cord from the back of the printer. Remove all the ink cartridges. Wait two minutes. Plug the power cord into the back of the printer. Press the On button to turn the printer on. Install the ink cartridges when prompted. If the error code does not display, the issue is resolved. If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.