Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Ice and water stopped working

Our water supply dwindled slowly, then pretty much stopped working. I attributed this for us not changing the filter in the three years that we have owned it, but now it has stopped making ice as well (I just put in a new filter today and I expected it to all start working right away). Now I am stuck as to what to try. The motor runs for dispensing the ice, but there is no ice there now. Should I give it a day or so? Or try one of the hairdryer things another person posted?

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  • clover guy Mar 14, 2008

    I also replaced the filter but the water dispenser is still weak.

  • kristah Apr 07, 2008

    We now get ice again. I turned the temp up on both fridge and freezer, and that's when the ice started working again, but no water still. I haven't tried heating anything....

  • robert samples May 11, 2010

    are you getting water out the door now

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Check the water valve on the back of the unit. Remove the hoses from the refrigerator side of the valve and see if water is coming from the wall through the valve itself. If it doesn't come through the valve, you'll know it's bad.

Posted on Mar 19, 2008

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1 Answer

Water dispenser and ice maker are not working, water supply to refrigerator is ok.


Check / replace the filter. Many fridges have a filter readily accessible from the fresh food compartment. The filter should be changed at regular intervals for best performance. A filter that is never changed will reduce and eventually stop water flow through it.

Check the temperature of the fresh food compartment near the filter. It may be "flirting" with the 32 degree mark. If it is this low, water has turned to ice - and will stop water from flowing. Bump the temperature up a tad to see if it solves the problem.

Lastly, the water supply solenoid may have failed. You didn't provide the model fridge - so I can't give specific info about it - but many fridges have one or two solenoids at the rear of the fridge for water supply and ice makers. You should hear a clicking sound from the rear of the fridge on many models when dispensing water or when the ice maker cycles on. If one has failed, you may expect to pay about $15 to $50 for a replacement - depending model.

10_5_2011_4_25_58_pm.jpg
Typical GE Refrigerator Single Solenoid Water Inlet Valve "WR57X10033"

Solenoid valve replacement is pretty straight forward. Usually all the is needed are some simple hand tools and a rag to pick up spilled water. Make sure the water supply is shut off and unplug the fridge before attempting.

If my answer was helpful - please rate it. Thanks & good luck!

Oct 05, 2011 | GE Refrigerators

1 Answer

Fridge water filter replaced now flows very, very slow


Hi .. first I would try and eliminate the filter as the problem. Remove the filter and try the water again. If the water flows strong, then the filter is the problem. If the water stills sputters and is low flow, then there is a partial blockage in the internal tubing , or a problem with the supply. If you roll the fridge out to get at the suppl. you could shut it off and disconnect the supply tube from the fridge, then turn the water on slowly to check the flow at the supply. If the flow is good there , then the blockage is internal.

May 03, 2010 | Kenmore 21.7 cu. ft. Side-by-Side...

1 Answer

Whirlpool side by side GS5SHAXN. Ice maker slowly died.


Hi agcruiser;
Have your change your water filter lately?
If not try that, as it may be starting to block up a little.
Another problem could be the water inlet valve(Ice Side) situated at bottom of fridge, that could be starting to wear (Can interchange with water side inlet valve). Yes there are 2- 1 for ice and 1 for water
The Whirlpools Ice Michine set up is very easy, and runs by a mechanical system, they can be tested (Use a qualified tech).
Cheers hope this helps

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When water dispenser is pushed the water supply line rattles and very little water comes out. The water supply line has good pressure and the ice maker works. I also changed the filter.


Our water dispenser will work for about half a glass then the pressure immediately stops and the water flow goes to a small stream. Maytag MDZ2667HES Wide by Side. HELP! Filter was changed approx 3 months ago.

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Water dispenser stopped working then the tce maker


The fridge isnt getting water check supply line and filter.

Oct 04, 2009 | Kenmore Refrigerators

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Changing water filter in Frigidaire fridge every 3 months


You should change out the water valve on your refrigerator. The filter shouldn't make any difference on the flow. We have parts and supplies for Electrolux, so call us with your model number and we'll be sure to get the correct water valve out to you right away!

Jul 07, 2009 | Electrolux 25.9 Cu. Ft. Side-by-Side...

1 Answer

Won't make ice


Have you changed your water filter lately. On many side by sides there are built in water filters that will slowly stop making ice and giving water because the filter is in need of changing...if this is not the problem write back and I will walk you through the other possibilities...

May 18, 2009 | Electrolux Refrigerators

1 Answer

Water dispenser is just a trickle


the biggest culprit for slow water dispensing aside from the filter is the water supply its self. check to make sure the water line isnt kinked behind the refrig, if thats ok then disconnect the water line from the refrig and run water into a bucket and observe your water flow. good water pressure would basicly fill a 2 gallon bucket in less than a minute. much less than that can cause problems. hope that helps peyton

Jan 29, 2009 | KitchenAid KSRA25CNSS Side by Side...

1 Answer

Kitchenaid fridge (ksrw25crss02)icemaker slowly stopped working, decreasing in the amount of ice it made until finally no ice at all. also, water trickles from water dispencer.


hi kev215,
welcome to fixya.com.

Huuum at your service.

You said, the ice maker slowly stopped working, decreasing in the amount of ice it made until finally no ice at all. also, water trickles from water dispenser.

The first thing I would ask is when did you last change your water filter in the fridge?
Or if it's an older fridge with an inline filter behind the fridge!
check the shut off valve for the water line that leads to you ice maker. under the sink or in the basement or where ever the line comes from. I've seen where someone turned the valve a little clockwise unbeknown to the home owner and stopped or slowed the water flow.

The water line should be checked too, for any kinking that may be running behind the fridge or some unseen place!

How old is the fridge??

Let me know,
Thank you Huuum

Sep 23, 2008 | KitchenAid Refrigerators

1 Answer

Ice amker and water spickett is no longer working


Hollow ice cubes are the result of poor water flow to the ice maker. I know you already have experienced flow issur since you mentioned poor water dispenser flow. You apparently have a filter clogged, a house supply valve clogged or lastly a clogged water solonoid valve. The filter is self explanitory. You would replace the filter. The house supply valve is next most likely, to test it you would need to remove the supply line at the rear of the refrigerator after turning supply off the turn supply on to check flow. If the flow is STRONG then next most likely is a clogged solonoid valve. To test it you would, with supply connected and turned on, need to locate the plastic tube that goes to the water dispenser reservoir in the refrigerator section. Disconnect the tube at the solonoid valve and place glass or pitcher at solonoid port while someone presses the diapenser lever. If you have poor flow then but had good supply flow, the valve must be bad.

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