Question about Creative Labs Zen Touch MP3 Player

1 Answer

Yep Done the clean. And the format. Note: after performing the format the "Harddisk Problem" icon appeared, then disappeared, bringing the player back to the Recovery Mode screen. Same happened with "Reload Firmware." However, when reset the "Firmware Problem" icon appeared. Is she a goner?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 4,402 Answers

Hard drive sound bad.
"Hard-disk Problem"... I'd just like to confirm once more that smacking the player on its right hand side while turning it on works.I had to smack it fairly hard though so don't be afraid!! I didn't try smacking it till I checked out the threads above so thanks everyone I'm a happy man again!! :)

I decided to open it up to check out the hard drive to see what kind I would need so I could try replacing it. The data plug that attaches to the hard drive itself was partially unplugged. So, I pushed it back in all the way, put it all back together again, and turned it on just to see if something different might happen. (I had it set in my mind that the hard drive failed and I would need a new one, so I didn't expect anything different to happen) And to my surprise, it worked just like new again.

Before you go off and invest in a new hard drive, I suggest opening it up and make sure that plug is in all the way. Since you'll be opening it up in any case, it wouldn't hurt.

Posted on Mar 17, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My device NWZ-B133F once is powered on, it displays boot error


Hi,

This issue may occur if the portable player was formatted via Windows Explorer. Follow these steps to correct this issue:
NOTE: If the message you receive is Format OK? , select Cancel .
1. Connect the player to the computer.
2. Click Start and then click My Computer .
NOTE: If the Portable Device box appears, click Cancel .
3. In the My Computer window, under Other , double click the icon for your portable player.
4. In the My Computer [Name of your device] window, right click the Internal Storage icon and then click Format from the menu.
5. In the Format box, click OK .
6. In the Format Complete box, click OK .
7. Close the My Computer windows.
8. Disconnect the portable player from the computer.
9. If it is not on, press the power button to turn it on.
10. Press the selector button repeatedly until Settings is highlighted.
11. Press the Play / Pause button.
12. Press the selector button repeatedly until Format is highlighted.
13. Press the Play / Pause button.
14. Press the selector button one time to highlight OK .
15. Press the Play / Pause button.
16. Once the player has finished setting up, Music Library will appear in the display and you can now use your portable player.
17. Test the player for proper functionality. If the error still occurs, reset the player by pressing the RESET button with a small pin or similar object.
The troubleshooting steps listed above should resolve your issue. If you have completed all of the steps and the issue is not resolved, service may be required.

Thanks for using FixYa.

Apr 07, 2011 | Sony NWZB133F MP3 Player

1 Answer

My sony mp3(nwz-b133f) got boot error how to slve it


Hi,

This issue may occur if the portable player was formatted via Windows Explorer. Follow these steps to correct this issue:
NOTE: If the message you receive is Format OK? , select Cancel .
1. Connect the player to the computer.
2. Click Start and then click My Computer .
NOTE: If the Portable Device box appears, click Cancel .
3. In the My Computer window, under Other , double click the icon for your portable player.
4. In the My Computer [Name of your device] window, right click the Internal Storage icon and then click Format from the menu.
5. In the Format box, click OK .
6. In the Format Complete box, click OK .
7. Close the My Computer windows.
8. Disconnect the portable player from the computer.
9. If it is not on, press the power button to turn it on.
10. Press the selector button repeatedly until Settings is highlighted.
11. Press the Play / Pause button.
12. Press the selector button repeatedly until Format is highlighted.
13. Press the Play / Pause button.
14. Press the selector button one time to highlight OK .
15. Press the Play / Pause button.
16. Once the player has finished setting up, Music Library will appear in the display and you can now use your portable player.
17. Test the player for proper functionality. If the error still occurs, reset the player by pressing the RESET button with a small pin or similar object.
The troubleshooting steps listed above should resolve your issue. If you have completed all of the steps and the issue is not resolved, service may be required.

Thanks for using FixYa

Apr 06, 2011 | Sony NWZB133F MP3 Player

1 Answer

My creative zen micophoto will not boot up what do


Hi.
You tried these yet?
Reset, Format or Clean Up a Zen Vision:M

If your player stops responding, you can reset it. To reset the player, push the end of a pin-like object (for example, a pin or straightened paperclip) into the Reset hole. This should not cause you to lose any data or audio tracks, unless you were in the middle of transferring an audio track.

To reset Zen Vision:M to factory default settings:

  1. Press on the Menu/Back button on your player, and select System, and then Reset.To Format or Clean Up Zen Vision:M Detach the Zen Vision:M player from your PC , and ensure that the unit is off.If the battery is too low, charge the battery fully before continuing
  2. Slide the Power switch towards the Power icon and hold the switch in the Power On position.
  3. Push the end of a pin-like object (for example, a straightened paper clip) into the reset hole, press gently and remove.
  4. Release the Power switch when the Creative logo appears. The Recovery Mode appears: * Clean Up (Performs a disk scan on the player's hard disk, it will not affect music files)* Format All (Formats the players hard disk - Note: all contents will be lost)* Reload Firmware (Reloads the Operating System on the Zen. Select this option ONLY if there is a firmware available to reload.)* Reboot (Reboots the device)
  5. Select Clean Up or Format from the Recovery Mode, and then select Reboot
Good Luck^^

Nov 02, 2009 | MP3 & Digital Media Players

1 Answer

My creative zen screen wont light up its dark i tried the light up feature but no luck


If your player stops responding, you can reset it. To reset the player, push the end of a pin-like object (for example, a pin or straightened paperclip) into the Reset hole. This should not cause you to lose any data or audio tracks, unless you were in the middle of transferring an audio track.

To reset Zen Vision:M to factory default settings:

Press on the Menu/Back button on your player, and select System, and then Reset.

To Format or Clean Up Zen Vision:M

1. Detach the Zen Vision:M player from your PC , and ensure that the unit is off.

If the battery is too low, charge the battery fully before continuing
2. Slide the Power switch towards the Power icon and hold the switch in the Power On position.
3. Push the end of a pin-like object (for example, a straightened paper clip) into the reset hole, press gently and remove.

4. Release the Power switch when the Creative logo appears. The Recovery Mode appears:
* Clean Up (Performs a disk scan on the player's hard disk, it will not affect music files)
* Format All (Formats the players hard disk - Note: all contents will be lost)
* Reload Firmware (Reloads the Operating System on the Zen. Select this option ONLY if there is a firmware available to reload.)
* Reboot (Reboots the device).
5. Select Clean Up or Format from the Recovery Mode, and then select Reboot.



hope this helps you

Jul 24, 2009 | Creative Labs ZEN Stone MP3 Player

1 Answer

Creative zen m vision won't start up,


You tried these yet? 
Reset, Format or Clean Up a Zen Vision:M

If your player stops responding, you can reset it. To reset the player, push the end of a pin-like object (for example, a pin or straightened paperclip) into the Reset hole. This should not cause you to lose any data or audio tracks, unless you were in the middle of transferring an audio track.

To reset Zen Vision:M to factory default settings:

Press on the Menu/Back button on your player, and select System, and then Reset.

To Format or Clean Up Zen Vision:M

1. Detach the Zen Vision:M player from your PC , and ensure that the unit is off.

If the battery is too low, charge the battery fully before continuing
2. Slide the Power switch towards the Power icon and hold the switch in the Power On position.
3. Push the end of a pin-like object (for example, a straightened paper clip) into the reset hole, press gently and remove.

4. Release the Power switch when the Creative logo appears. The Recovery Mode appears:
* Clean Up (Performs a disk scan on the player's hard disk, it will not affect music files)
* Format All (Formats the players hard disk - Note: all contents will be lost)
* Reload Firmware (Reloads the Operating System on the Zen. Select this option ONLY if there is a firmware available to reload.)
* Reboot (Reboots the device).
5. Select Clean Up or Format from the Recovery Mode, and then select Reboot.

http://dmzweb4.europe.creative.com/...com:80,Case=obj(14048),Kb=ww_english_add

pls rate it, thanks

Nov 12, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Proposed solution


Creative Jukebox 3
  1. Remove the battery cover
  2. Partially remove the battery
  3. Press and hold STOP button
  4. Slide the battery back into position - the unit should power on.
  5. When the CREATIVE logo appears on the display, release the STOP button then immediately press and release the PLAY button.
  6. The following options will appear on the display:
  • Clean Up (Performs a disk scan on the players hard disk)
  • Format All (Formats the players hard disk - Note: all contents will be lost)
  • Reload Firmware (Reloads the Operating System on the Jukebox. Note: Reloading your OS, will not effect the contents of the files stored on your Jukebox Zen. Select this option ONLY if you have access to a PC and you have downloaded the necessary firmware to install.)
  • Reboot (Reboots the device).

Aug 16, 2008 | Creative Labs Nomad Jukebox III MP3 Player

1 Answer

My zen is freezeing


1. I'd try a system clean up first (instructions below)
2. definitely upgrade your firmware (http://us.creative.com/support/downloads/)
3. If all else fails, back up all your music on your PC and format it (instructions below)

.... from Creative's site

Reset, Format or Clean Up a Zen Vision:M If your player stops responding, you can reset it. To reset the player, push the end of a pin-like object (for example, a pin or straightened paperclip) into the Reset hole. This should not cause you to lose any data or audio tracks, unless you were in the middle of transferring an audio track.
To reset Zen Vision:M to factory default settings:
Press on the Menu/Back button on your player, and select System, and then Reset.
To Format or Clean Up Zen Vision:M
  1. Detach the Zen Vision:M player from your PC , and ensure that the unit is off. If the battery is too low, charge the battery fully before continuing
  2. Slide the Power switch towards the Power icon vision_m_reset.jpgand hold the switch in the Power On position.
  3. Push the end of a pin-like object (for example, a straightened paper clip) into the reset hole, press gently and remove. vision_m_reset1.jpg
  4. Release the Power switch when the Creative logo appears. The Recovery Mode appears:
    • Clean Up (Performs a disk scan on the player's hard disk, it will not affect music files)
    • Format All (Formats the players hard disk - Note: all contents will be lost)
    • Reload Firmware (Reloads the Operating System on the Zen. Select this option ONLY if there is a firmware available to reload.)
    • Reboot (Reboots the device).
  5. Select Clean Up or Format from the Recovery Mode, and then select Reboot.

Jan 05, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Sansa c140 SanDisk


I had the same problem, first on the mp3 player under settings change the USB setting to MSC. Then plug the mp3 player back into the computer. Open the My Computer icon, right click on the SANSA C140 icon and click format. Make sure it's Fat32 and Quick Format is Not selected. Then click format. This will take a few minutes. When it's done your mp3 player will be just like a usb drive; you're files will be read normally.

* if it's a voice recording you're trying to find, look under music and scroll down to Recordings. If it's not there then perform the above format.

Also it only reads mp3s and pictures (gifs, jpgs). Unfortunately the c140 doesn't play videos :(

Dec 23, 2007 | SanDisk Sansa c140 MP3 Player

2 Answers

Frozen MP3 Player


There's a reset hole by the side of the player. Try reseting it. It can freeze sometimes, and fix itself after a while. no apparent reason. reset, run the battery down and recharge. Hope it helps. this is from the creative site: The recovery mode consists of these four operations. * Clean Up: It is the least destructive operation. It scans a player's hard disk and removes any invalid links from the music library. It does not affect music files themselves. It is recommended that you perform "Clean Up" first before formatting or reloading the player's firmware. It is recommended that you clean up regularly if you frequently transfer files between a PC and your player. * Format All: It is the same as a Windows format performed in a PC, and consequently all contents will be lost after a format. * Reload Firmware: Reloads the player's firmware (Operating System). It will also format the player. Note : It requires the player be connected to a PC that meets the player's minimum system requirement. Select this option ONLY if you have access to a PC and you have downloaded the necessary firmware to install. * Reboot: Reboots the player. You can reboot the player after performing a clean-up or format, or reboot it without performing neither of them. It is recommended that you try these operations in the following sequence: reboot the player; clean up and reboot; format and reboot; and finally, reload the player's firmware. If your player seems to stuck in the recovery (rescue) mode, you can try the "reboot" operation first, and format the player if necessary. If it fails to reboot, you will need to connect the player to a PC, and reinstall its firmware. For a detailed instructions on how to install a player's firmware, please refer to Updating the firmware on a Creative MP3 player, or refer to the Web Release note of the firmware download. Unlike other hard disk based players, Zen Neeon does not have a rescue mode. Though there is a Player Recovery Mode , it is for use when updating its firmware only. 1. Detach your player from your PC , and ensure that it is turned off. 2. Close all active applications (for example, Internet Explorer, Windows Explorer, or Windows Media Player etc), as well as background applications such as Norton anti-virus applications. 3. Download the latest device driver if you have not installed any drivers for your player. The file name is MStorage_PCDRV_LB_1_07_00_250.exe. 4. Double click on the file MStorage_PCDRV_LB_1_07_00_250 to install it. Follow the instructions on the screen. 5. Hold down the Play/Pause button while connecting the player to a PC's USB port. 6. When the Creative logo appears on its screen, release the Play/Pause button. The player is now in Player Recovery Mode.

May 19, 2006 | Creative Labs Zen Neeon MP3 Player

Not finding what you are looking for?
Creative Labs Zen Touch MP3 Player Logo

28 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs MP3 & Digital Media Players Experts

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Sanath Kumar V

Level 3 Expert

684 Answers

Are you a Creative Labs MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...