Question about Sony KDL-32M3000 32 in. LCD Television

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Sony KDL32M3000 The picture quality on the LCD is extremely dark. Please advise

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SOURCE: Sony Bravia LCD KDL32M3000 picture going dark

Sounds like it may be the backlight ballast on the inverter. Hopefully you are still under warranty, Call customer support even if you are out of warranty and explain problem. In English: 1-800-222-7669 or 1-888-772-7669
Hours: Mon-Fri 8:00AM-12:00AM (Midnight) / Sat-Sun 9:00AM-8:00PM EST 

In Spanish: 1-800-222-7669 - Follow the (English) voice path for your product, and then select the option for Spanish support
Hours: Mon-Fri 9:00AM-10:00PM / Sat 10:30AM-7:15PM EST


If they can't help let me know and we can diagnose the problem together. Let me know if this helps and please rate this solution. LOne99star

Posted on Jan 17, 2009

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Guys, any suggestion for for this blurred down one side??? it happen evert day on my Sony TV. Can you please advise


if the video looks like it is dark on the one side and you can see image retention(ghost image of previous image after picture changes) and all inputs and menus are distorted then you most likely have an LCD panel failure and when it comes to repair unless you were able to get warranty coverage the repair would not be economical due to the cost of the LCD panel. i suggest contacting sony customer support for possible repair accomodation 1(800)222-7669

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Screen dark on right hand side at start up


Suggest return or exchange. This is a newest model, and on factory warranty, if can't return or exchange, you have to complaint it until the panel is replaced. in fact, it is 90% panel defective. right now the LCD panel quality is too bad.

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2 Answers

Sony Bravia LCD KDL32M3000 picture going dark


Sounds like it may be the backlight ballast on the inverter. Hopefully you are still under warranty, Call customer support even if you are out of warranty and explain problem. In English: 1-800-222-7669 or 1-888-772-7669
Hours: Mon-Fri 8:00AM-12:00AM (Midnight) / Sat-Sun 9:00AM-8:00PM EST 

In Spanish: 1-800-222-7669 - Follow the (English) voice path for your product, and then select the option for Spanish support
Hours: Mon-Fri 9:00AM-10:00PM / Sat 10:30AM-7:15PM EST


If they can't help let me know and we can diagnose the problem together. Let me know if this helps and please rate this solution. LOne99star

Jan 17, 2009 | Sony BRAVIA KDL-40S2000 40 in. LCD HDTV

1 Answer

White corners SONY KDL52XBR6


This is called a dark shading error. All the LCD consumer sets have some visible degree of this effect. Some will be a little less or more than others even from the same batch in the assembly run. This has to do with the optical design quality of how the back-plane lamps illuminate the screen. The design and assembly tollerance of this area is very critical.

Normally, LCD screens don't show their best picture in a darkened room. The very black regions of the picture content may look a little washed out. LCD screens are best watched in a room that is lit, but not very bright. You have to consider that there is a powerful set of lights behind the polarized panel of the LCD display, and there will always be some breakthrough of light.

If you want a TV that is more like a CRT in its characteristics a Plasma would have been a good choice. The trade-off with the Plasma is that it does not have the picture sharpness of the LCD. A Plasma set is best watched in a darkened room.

If you have an LCD computer monitor, take a look at it in a dark room with a black screen. You will most likely see the dark shading errors. Only the very expensive production studio type LCD monitors have less of this error than the consumer sets, and they are not absolutely perfect.


Jerry G.

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1 Answer

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How many years is your TV now? Usually TV has its life span, there comes a time that it happens. And need to look for a technicians, cause some of theme can still be repair by adjusting the brightness inside your TV.

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I have a sony cybershot DSC-S650, the LCD was very dark and could not see anything except if I pointed it at a bright object, everything else worked ok. I could take pictures but could barely see them in playback as well.

I took it to Sony authorised repair outlet and was told the CCD was damaged, they charged me USD $55 to repair it (in Quito, Ecuador)

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1 Answer

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I have a sony cybershot DSC-S650, the LCD was very dark and could not see anything except if I pointed it at a bright object, everything else worked ok. I could take pictures but could barely see them in playback as well.

I took it to Sony authorised repair outlet and was told the CCD was damaged, they charged me USD $55 to repair it (in Quito, Ecuador)

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it probably is the ccd imager. call sony and tell them about the problem. since they had a recall for this issue the may fix it for free.

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