Question about Hotpoint RB787 Electric Kitchen Range

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Storage drawer - design flaw?

The bottom storage drawer of my new Hotpoint RB787 does not slide in-out properly. It comes off-track every time I open or close it whether it has contents or not. Now it is stuck open and off-track. Any suggestions? Lynne

This was installed by contractors for the apartment complex and they say ALL of these models have the same problem. How can this be?

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  • duncanleaf Mar 14, 2008


    drawer in current STUCK off-track position

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  • Hotpoint Master
  • 2,651 Answers

Yea find it hard to believe that a product would be built this way!!, without looking at it would imagine that the tracks going back on both sides are too close together, which usually happens when the unit is mishandled upon delivery, a quick call to an authorized servicer will correct problem( it is a warr issue any way, and from the sound of it hell have a lot of warr work in your development

Posted on Mar 20, 2008

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