Question about Haier HTQ21JABWW Top Freezer Refrigerator

2 Answers

Haier model# HTQ21J*SS freezer ices up with melted water, not draining

MY Haier fridge is icing up at the bottpm of the freezer, which then blocks the three openings to the lower section, causing it to get too warm until the ice is removed for m the holes. I've drefrosted, located the drain hole in the top freezer compartment (right rear lower corner) and it does not drain. water stays at a constant level unless I soak it up. I tried removing the rear lower cover to locate the drain hole at the bottom, and try and clear it, but I can't find it down there. The self defrost seesm to work, its just the melted water that doesn't drain that seems to be the issue.
Any help is appreciated, thank you!

Posted by on

  • 1 more comment 
  • fuzzywuzzy1 May 30, 2008

    Freezer has ice buildup on back panel, but freezer is staying cold, however the refrigerator is very warm. Not sure what to do since no repairman wants to come out to the back country to take care of it & I have limited knowledge to fix. Any suggestions besides buying a new one. There is an ice maker & ice is hard. Guessing I need to remove the back panel to check everything. Any other suggestions?

  • eddiemartin Feb 10, 2009

    This is ridiculous... Anyone have a permanent fix for this?


  • Anonymous Mar 25, 2014

    I have cleared to ice from the drain hole several times

×

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have the same problem. I pulled off the panel inside the freezer and the motor fan wont move and there is black soot all over like there was a fire and it has a burned up smell inside.

Posted on Sep 22, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 178 Answers

Go to an electronics section of Walmart or Target, buy a can of "CleanSafe Dust Remover" compressed air in a can and try to blow the drain clear from the freezer portion. If that doeasn't work, let me know.

Posted on Mar 14, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Refrigerator cooling defrost freezer


Buy a freezer thermometer from any supermarket, it has a guide.

Red light on for High Freezer Temperature Warning
or freezer not cooling, but fridge is and a lot of noise from compressor.
Also, fridge drain hole blocked, water in bottom of fridge.


This is a common fault in Hotpoint Fridge Freezers and can also happen if the door has been left open or has been a power cut.

1. Turn off fridge freezer, or at least turn down the freezer temp to minimum, though not ideal.
2. Open freezer door and remove all drawers.
3. Remove the back panel on the inside of the freezer. This is held in place with 4 screws, which might be 6mm hex head or star allen head. Pull the panel out.
4. Behind where the panel was, there is a cooling element for cooling, pipes, and below this a temperature sensor. If the fridge freezer is not switched off, then fold together a few layers of tinfoil and wrap around the sensor.
5. Use a hairdryer to slowly melt the ice. Melt it around areas where it appears to be hanging on, such as the corners of the cooling element or bolts, as well as any thin sections below the main block of ice around the cooling element, which will be supporting the main block. Use a plastic ice scraper to remove ice but not near pipes or sensor.
Warning: Be careful using electrics around water & melting ice & drips.
6. Below the cooling element, there is a drip channel & drain hole. If this hole is full of ice, pour a small amound of warm water down, leave for 10 seconds and pour a bit more until clear.
In the fridge, clear the drain hole in the same way.
Warning: Do not pour a lot of water down, as this water drains onto a tray above the hot compressor at the rear of the fridge freezer to be evaporated by the heat of the compressor and the tray will only hold a small amount.
7. When all ice is removed, dry all moisture. Put the shelves back. Close door. Turn on fridge freezer. Turn up the freezer temperature to your normal setting. Turn on fast freeze if available. After 1 hour, check with a thermometer. It should be cold enough after 1 or 2 hours.

Nov 20, 2013 | Kolpak SK8-818-CI

1 Answer

Haier Refridgerator


Your freezr drain is blocked or frozen. What you need to do is remove the ice rack then in the front of the freezer you will see 2 or 3 plastic plugs on the freezer floor remove the plugs and there might aso be some 1/4 inch screws farther in on the freezer floor. also remove the back of the back of the freezr and then lift out the bottom floor. under the evaporator you will see a lot of ice or just fod blocing the drain. I will bet its all full of ice. Carefully remove all the ice and hot water will help once you get the buk of it out. The hot water will make sure the drain is not blocked with ice. Once its al clear install in the reverse order and things should be good. This is a common problem with this unit.Good Luck

Jul 12, 2007 | Haier HSW02C

1 Answer

Freezer not freezing


Red light on for High Freezer Temperature Warning
or freezer not cooling, but fridge is and a lot of noise from compressor.
Also, fridge drain hole blocked, water in bottom of fridge.


This is a common fault in Hotpoint Fridge Freezers and can also happen if the door has been left open or has been a power cut.

1. Turn off fridge freezer, or at least turn down the freezer temp to minimum, though not ideal.
2. Open freezer door and remove all drawers.
3. Remove the back panel on the inside of the freezer. This is held in place with 4 screws, which might be 6mm hex head or star allen head. Pull the panel out.
4. Behind where the panel was, there is a cooling element for cooling, pipes, and below this a temperature sensor. If the fridge freezer is not switched off, then fold together a few layers of tinfoil and wrap around the sensor.
5. Use a hairdryer to slowly melt the ice. Melt it around areas where it appears to be hanging on, such as the corners of the cooling element or bolts, as well as any thin sections below the main block of ice around the cooling element, which will be supporting the main block. Use a plastic ice scraper to remove ice but not near pipes or sensor.
Warning: Be careful using electrics around water & melting ice & drips.
6. Below the cooling element, there is a drip channel & drain hole. If this hole is full of ice, pour a small amound of warm water down, leave for 10 seconds and pour a bit more until clear.
In the fridge, clear the drain hole in the same way.
Warning: Do not pour a lot of water down, as this water drains onto a tray above the hot compressor at the rear of the fridge freezer to be evaporated by the heat of the compressor and the tray will only hold a small amount.
7. When all ice is removed, dry all moisture. Put the shelves back. Close door. Turn on fridge freezer. Turn up the freezer temperature to your normal setting. Turn on fast freeze if available. After 1 hour, check with a thermometer. It should be cold enough after 1 or 2 hours.

Oct 30, 2013 | LG LFX25971ST Bottom Freezer French Door...

1 Answer

Freezer compressor is short cycling


Red light on for High Freezer Temperature Warning
or freezer not cooling, but fridge is and a lot of noise from compressor.
Also, fridge drain hole blocked, water in bottom of fridge.


This is a common fault in Hotpoint Fridge Freezers and can also happen if the door has been left open or has been a power cut.

1. Turn off fridge freezer, or at least turn down the freezer temp to minimum, though not ideal.
2. Open freezer door and remove all drawers.
3. Remove the back panel on the inside of the freezer. This is held in place with 4 screws, which might be 6mm hex head or star allen head. Pull the panel out.
4. Behind where the panel was, there is a cooling element for cooling, pipes, and below this a temperature sensor. If the fridge freezer is not switched off, then fold together a few layers of tinfoil and wrap around the sensor.
5. Use a hairdryer to slowly melt the ice. Melt it around areas where it appears to be hanging on, such as the corners of the cooling element or bolts, as well as any thin sections below the main block of ice around the cooling element, which will be supporting the main block. Use a plastic ice scraper to remove ice but not near pipes or sensor.
Warning: Be careful using electrics around water & melting ice & drips.
6. Below the cooling element, there is a drip channel & drain hole. If this hole is full of ice, pour a small amound of warm water down, leave for 10 seconds and pour a bit more until clear.
In the fridge, clear the drain hole in the same way.
Warning: Do not pour a lot of water down, as this water drains onto a tray above the hot compressor at the rear of the fridge freezer to be evaporated by the heat of the compressor and the tray will only hold a small amount.
7. When all ice is removed, dry all moisture. Put the shelves back. Close door. Turn on fridge freezer. Turn up the freezer temperature to your normal setting. Turn on fast freeze if available. After 1 hour, check with a thermometer. It should be cold enough after 1 or 2 hours.

Sep 06, 2013 | Electrolux Refrigerators

1 Answer

Warning light


Red light on for High Freezer Temperature Warning
or freezer not cooling, but fridge is and a lot of noise from compressor.
Also, fridge drain hole blocked, water in bottom of fridge.


This is a common fault in Hotpoint Fridge Freezers and can also happen if the door has been left open or has been a power cut.

1. Turn off fridge freezer, or at least turn down the freezer temp to minimum, though not ideal.
2. Open freezer door and remove all drawers.
3. Remove the back panel on the inside of the freezer. This is held in place with 4 screws, which might be 6mm hex head or star allen head. Pull the panel out.
4. Behind where the panel was, there is a cooling element for cooling, pipes, and below this a temperature sensor. If the fridge freezer is not switched off, then fold together a few layers of tinfoil and wrap around the sensor.
5. Use a hairdryer to slowly melt the ice. Melt it around areas where it appears to be hanging on, such as the corners of the cooling element or bolts, as well as any thin sections below the main block of ice around the cooling element, which will be supporting the main block. Use a plastic ice scraper to remove ice but not near pipes or sensor.
Warning: Be careful using electrics around water & melting ice & drips.
6. Below the cooling element, there is a drip channel & drain hole. If this hole is full of ice, pour a small amound of warm water down, leave for 10 seconds and pour a bit more until clear.
In the fridge, clear the drain hole in the same way.
Warning: Do not pour a lot of water down, as this water drains onto a tray above the hot compressor at the rear of the fridge freezer to be evaporated by the heat of the compressor and the tray will only hold a small amount.
7. When all ice is removed, dry all moisture. Put the shelves back. Close door. Turn on fridge freezer. Turn up the freezer temperature to your normal setting. Turn on fast freeze if available. After 1 hour, check with a thermometer. It should be cold enough after 1 or 2 hours.

Aug 04, 2013 | Bosch Classixx KGV28323 Bottom Freezer...

1 Answer

RRTG18PABB HAIER LEAKING WATER FROM FREEZER TO FRIDGE PORTION


Make sure it is not the fill tube from the ice maker first. Yes I would think ice or sludge is blocking the defrost drain and causing water to flow into freezer and then to the floor. Here is more about leaking refrigerators=> Leaking Refrigerators
Every refrigerator is made different so these are examples only. The key is to find if ice or just gunk has blocked you defrost drain. Unplug and then remove the rear panel in back of freezer. We need to see if the water is overflowing the condensate drain tray or if the blockage is in the turn the drain leads down back of your refrigerator. If you run into any problems along the way of repair please let me know, Thanks, Sea Breeze
How to Fix Fridge Water Leak


Dec 05, 2012 | Haier RRTG18PABB (207 cu ft) Refrigerator

1 Answer

I keep getting water at the bottom of the fridge, under salad boxes on my Hotpoint fridge


Red light on for High Freezer Temperature Warning
or freezer not cooling, but fridge is and a lot of noise from compressor.
Also, fridge drain hole blocked, water in bottom of fridge.


This is a common fault in Hotpoint Fridge Freezers and can also happen if the door has been left open or has been a power cut.

1. Turn off fridge freezer, or at least turn down the freezer temp to minimum, though not ideal.
2. Open freezer door and remove all drawers.
3. Remove the back panel on the inside of the freezer. This is held in place with 4 screws, which might be 6mm hex head or star allen head. Pull the panel out.
4. Behind where the panel was, there is a cooling element for cooling, pipes, and below this a temperature sensor. If the fridge freezer is not switched off, then fold together a few layers of tinfoil and wrap around the sensor.
5. Use a hairdryer to slowly melt the ice. Melt it around areas where it appears to be hanging on, such as the corners of the cooling element or bolts, as well as any thin sections below the main block of ice around the cooling element, which will be supporting the main block. Use a plastic ice scraper to remove ice but not near pipes or sensor.
Warning: Be careful using electrics around water & melting ice & drips.
6. Below the cooling element, there is a drip channel & drain hole. If this hole is full of ice, pour a small amound of warm water down, leave for 10 seconds and pour a bit more until clear.
In the fridge, clear the drain hole in the same way.
Warning: Do not pour a lot of water down, as this water drains onto a tray above the hot compressor at the rear of the fridge freezer to be evaporated by the heat of the compressor and the tray will only hold a small amount.
7. When all ice is removed, dry all moisture. Put the shelves back. Close door. Turn on fridge freezer. Turn up the freezer temperature to your normal setting. Turn on fast freeze if available. After 1 hour, check with a thermometer. It should be cold enough after 1 or 2 hours.

Jul 03, 2012 | Hotpoint-Ariston HS3022VL Refrigerator

1 Answer

Fridge icing up


If your machine is a side by side
If the water is showing on the freezer side, more than likely you have a clogged drain. This occurs when the machine goes into defrost and the melted ice somehow is prevented from draining and therefor refreezing and blocking the drain for the next defrost cycle. The best way to resolve this is to unplug the machine for atleast 24-48 hours to let all ice melt. If thats not an option that you want to use the actual repair method would be to 1) unplug the machine 2) empty everything out of the freezer so you'll have room to work 3) take all the shelving and baskets out 4) locate the screws on the rear wall inside the freezer and remove them 5) take the back panel off exposing the evaporator coils ( the aluminum ) 6) directly below the coils is a trough of sorts and the drain is usually in the middle and runs out the bottom, remove the ice by carefully chipping it out or by using a hair dryer or hot water. 7) once all the ice is gone, the drain is visible and water can flow smnoothly down the drain dry the area and reassemble.
If your machine is a top mount meaning that the freezer is on top
more than likely you have a clogged drain. This occurs when the machine goes into defrost and the melted ice somehow is prevented from draining and therefor refreezing and blocking the drain for the next defrost cycle. Over time it gradually builds and starts voer a larger area. Being you have a top mount refrigerator(freezer on top) there are air ways that connect the freezer to the fridege, which is how its cooled. The best way to resolve this is to unplug the machine for atleast 24-48 hours to let all ice melt
If thats not an option that you want to use the actual repair method would be to 1) unplug the machine 2) empty everything out of the freezer so you'll have room to work 3) take all the shelving and baskets out 4) locate the screws on the rear wall inside the freezer and remove them 5) take the back panel off exposing the evaporator coils ( the aluminum ) 6) directly below the coils is a trough of sorts and the drain is usually in the middle and runs out the bottom, remove the ice by carefully chipping it out or by using a hair dryer or hot water. 7) once all the ice is gone, the drain is visible and water can flow smnoothly down the drain dry the area and reassemble.

May 17, 2012 | Fisher and Paykel Refrigerators

1 Answer

Model EP1chexbq00 no airflow on bottom: top freezer works but not bottom. Fan works.


Ok one of two problems. Either you have an ice block or you have a plugged drain. If you have a couple of dif choices. If you have a back up fridge than fill it with the contents of the broken one. Unplug leave doors slightly open for about 48hrs. Have towels for the water from the ice. Usually 2 or 3 bath towels. Plug back in and if the problem happens again within a week than your bi-metal ( defrest thermostat) is bad. To replace you have to remove the back panel in freezer and and on the condenser coils near top you will see a little round silver part.
Option 2- If no backup fridge or you have time. Have a hair dryer, 3 bath towels, a 1/4 inch nut driver (may be phillips) for screws. Unplug fridge and open freezer. Remove contents and place in ice chest with ice.remove screws from back wall pull panel forward. If you have an ice maker ther are two screws on the top where the ice fills at and one at the bottom. Also disconnect the quick connect for the ice maker. Remove back panel. You will see one of two things either all your coils are iced up (frost on all coils is normal) or two where it drains on silver plater has ice blocking drain hole. If ice is blocking drain remove and pour hot hot water down drain until it flows into drain pan in the back of fridge by compressor. If the coils are all iced up have towels ready. Start by putting a towel where it would normally drain where the towel is soaking up the water. Turn hair dryer on and melt ALL thee ice. some ice will be in the middle of coils and in back where you Cant see. Keep the hair dryer moving sitting in one place too long can damage wire and the walls of freezer. Melt all ice until no more water is falling from condenser coils. Than you will have to replace the bi metal. Put everything back in and plug in wait about 2 hrs before putting contents back in freezer. Just to let you know the the fridge will NOT cool down until freezer gets down to temp. Than the air will start cycling into fridge. If you have anymore question please feel free to comment me back for further assistance.

Jun 05, 2011 | Whirlpool Refrigerators

1 Answer

Water is leaking into the refrigerator from the freezer it seems to be worse when the ice maker is on


if it's worse with the ice maker on i'd have to say the ice maker is leaking but normally the water is from a blocked drain in the freezer.unplug it,remove everything out of the freezer,pull off the inside back wall of the freezer,melt out all the ice with a hair dryer,next you'll see a hole under the evap coil,that's the drain,you have to free it up,i use a steemer to blow down through the drain but if you don't have a steemer keep heating up the area where the drain hole is,you can try using a turkey baster to blow through the drain,when you think the drain is clear pour hot water into the drain hole,if it goes down you're done,if it doesn't keep heating it until the water drains down the hole.also open the fridge door,in the top of the fridge in the middle of the ceiling and where it touches the back wall you'll see a mold,that's also the drain,heat that area up with the hair dryer to melt out the ice in the drain.the problem is slime builds up in the drain,when the fridge goes into defrost the heater comes on and melts the ice off of the evap coil and the water goes down the drain and into the drip pan on the bottom of the fridge,your drain is blocked and the water is leaking into the fridge,the drain has to be cleared.good luck with your machine.if i can help you with anything else let me know.

May 11, 2011 | Whirlpool 21.0 cu. ft. Top Freezer...

Not finding what you are looking for?
Haier HTQ21JABWW Top Freezer Refrigerator Logo

717 people viewed this question

Ask a Question

Usually answered in minutes!

Top Haier Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4636 Answers

yadayada
yadayada

Level 3 Expert

61249 Answers

Brad Brown

Level 3 Expert

13569 Answers

Are you a Haier Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...