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If you are using a 32
bit version of Windows 7 you can add a driver using the following: go
to the Devices and Printers folder, Add a printer, Local printer,
LPT1: (or which ever parallel port the printer is connected to),
select the Deskjet 720c driver. You may need to click on the Windows
Update button if the driver does not show up initially in the list.
If you are using a 64 bit version of Windows 7 there is not a solution at this point, the supplied drivers have an issue.
Does printer tries to pickup the paper,Normaly in this printer tray support lock below the tray stucks & does not allow the tray to fix proper till end & hence printer does not pickup the paper ,result paper out massage reflects on system
Try here for the 722c:
Go here for the 930C:
The problem with your printer is probably if you are using Windows XP it will not print banners from there. I downloaded drivers too and found if I went to a printer with Windows 98 and put in my software program the banner will print out. Hope this works for you. I had to find it thru trial and error.