Question about Sharp AL 1631 Copier

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Jams EVERY TIME

After allowing this copier to warm back up after sleep mode it ALWAYS jams to make the first copy. We have just about worn the doors out opening them to get the jams out.

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  • Frenchfrys Mar 18, 2008

    I believe I may have found the problem. It is jamming between the two rollers so i got a screw driver and took it apart and also removed the drum and the bendix that turns one of the rollers has some teeth missing therefore not turning the rollers as it should. Now i need to find that part. Any suggestions on how to find it???

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Where is the paper jamming? Out of the paper tray or under the drum or in the fixing unit? Did you make sure you have the paper tray set up to the correct paper size and orantation for the paper in the paper tray and dose it happen at any other time and where is it jamed up at. Need more info.

Posted on Mar 16, 2008

  • Chris Coughlin
    Chris Coughlin Mar 19, 2008

    The gear that is broken or missing teeth is it the one that is attach to the upper/ heating roller. It's about the size of a half dollar. If that is the gear, you can order it on-line. Just Google copier parts. You may see one site named Presion Rollers, just look on there site uner you make and model and it will have the fusing unit listed and you want the upper fusing drive gear. It is a very common gear to break.... It is made of plastic and it is under alot of heat and presure. Good Luck

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85% of paper jams are caused by worn rollers . The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease.


Here is the manual, see chapter 11, page 11-7


http://www.vikingdirect.co.uk/speciallinks/gb/vkg/source/MFC7420_7820N.pdf


Click on this link or copy and paste the complete link into your browser.

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What black thingy are we talking about and where? if it's the fuser rollers ( where the paper exits and gets hot then try cleaning w/reg soap & water rag then wipe off.

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There is someting I would like you do for me, I will tell you how to enter service mode and retrieve a jam code, give me that jam code, I will look it up and tell you what it refers to and what it could be.
1) Start service mode. (Press the '*' (additional functions)key, '2' and '8' at the same time, and the * key once again.)

Press the copier tab > then down the left side select jam
You will see Date, Time 1, Time 2, L, Code, P, CNTR and Size.

Write down the last 5 jam codes, eg. 0201 or 0112, OF12, 0014 whet ever the combination, if you can take down the date, two times, cntr and size, would be helpful also.

Do not go changing other settings in service mode as you can seriously affect your copier and you will end up calling a tech anyway.

Please get back to me with the codes.

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