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I cannot get a signal on my Phillips 50

TV is about 6 months old. The HDMI inputs used to work fine. I had them connected to a Cable set top box (input 1) and Phillips DVD player (input 2). I have changed the cables, tried other Set top boxes, but nothing works. I'm convinced it is on the TV side

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  • Tampa Brian Mar 14, 2008

    TV HDMI inputs do not work. TV Model is Phillips 50PFP5332D/37

  • fastestv Apr 12, 2008

    Philips 42PFP5332D/37 HDMI inputs do not work !! I have tried the 30 seconds unplug reset and the Firmware upgrade... nothing...



    Nothing wrong from the source, nothing wrong with the HDMI cables.



    I know 100% it's the TV.



    Am I missing something or is the HDMI board bad ??



    A note I should drop in is this happened after I tried to connect my PC with a ATI 9700 PRO AIW using an HDMI-DVI cable.

  • mrdiaz_ray Mar 08, 2009

    Thank you for your e-mail to Philips Consumer Lifestyle.

    I understand that you would like to purchase a new internal panel for your television, and I would be happy to help
    you with that. This part may be available through our Business Partner, Encompass Parts. You can reach them using the following contact information:

    Encompass Parts: 1-866-779-3946 or www.encompass.com.

    If you choose to place an order online, please complete a search on their website using your model number. The
    site will provide you with the parts available for your unit.

    If you are unable to purchase the item through our business partner then you can locate a servicer in your area.

    If you need further assistance, please call us at 1-888-PHILIPS (744-5477) between Monday-Saturday 8:00 AM -
    11:00 PM EST, and on Sunday 9:00 AM - 6:00 PM EST (Excluding major holidays).

    Your call will be answered by an Interactive Voice Response Unit. Follow the prompts and be prepared to state
    your model number so you can be routed appropriately. Please have the reference number 7LN7S ready and a
    Customer Service Representative will be happy to assist you.

    Thank you for contacting Philips Consumer Lifestyle.

  • g_suttler May 11, 2009

    i have exactly the same problem...was working fine for 3 weeks now both HDMI slots do not work 'no input signal' it says even though my computer recognises the screen 

  • Anonymous Mar 21, 2014

    Trying to find signal
    On my tv using topfield set top box and have searched channels and nothing please help

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  • 29 Answers

If you haven't unplugged the unit for 30 seconds, try that. otherwise, if that doesn't help, probably a board needs to be replaced. call phillips for service.

Posted on Mar 17, 2008

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