Question about Creative Labs Zen MicroPhoto MP3 Player
3 different people including a best buy geek tried everything there is online to reboot the creative software. I can't imagine there is a trick I can do at home, so I want to mail it in to have the company (or whoever) fix it. I am fairly certain it is just a software issue. It is NOT in warranty so I will have to pay something, but I can't for the life of me find a way to contact anyone at the company to find out where/how to mail it in!!
Detach your player from the PC if it is connected, and turn off the player.
If the player stops responding, you can reset the player. To reset the player, gently
insert a thin object into the Reset hole located below the power switch.
Booting straight to the Recovery menu
I decided to open it up to check out the hard drive to see what kind I would need so I could try replacing it. The data plug that attaches to the hard drive itself was partially unplugged. So, I pushed it back in all the way, put it all back together again, and turned it on just to see if something different might happen. (I had it set in my mind that the hard drive failed and I would need a new one, so I didn't expect anything different to happen) And to my surprise, it worked just like new again.
Before you go off and invest in a new hard drive, I suggest opening it up and make sure that plug is in all the way. Since you'll be opening it up in any case, it wouldn't hurt
please mark the post with a fixya
Posted on Mar 17, 2008
How do you open it up?
Posted on Apr 20, 2008
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Posted on Jan 02, 2017
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