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My first problem arose yesterday when, while syncing my E2 with my Desktop MAC OSX 10.4.11, the sync operation failed and the hand held Tungsten E2 could not be opened turned of and none of the prorams on the E2 could be accessed. My stored information is accessable through my MAC desktop; BUT MY E2 would not respond to attempts to turn it off,either when plugged in or not, and the screen stayed lit up for 18 hours. This morning the handheld E2 does not respond when plugged in to power or not.

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There have been many versions of the Palm OS over time, and sometimes older applications have problems running on newer versions of the OS (operating system). The above issues are all symptoms of incompatible third-party applications.

You can always start off by checking with the software developer for an updated version of its software. Otherwise, PalmOne recommends you start by trying a soft reset. To perform a soft reset, insert an unfolded paper clip or similar-sized instrument (unscrewing the top of your stylus may reveal a reset pin on some models) into the reset hole normally located on the back of the unit (see the instruction manual for more details). This reset will not erase any data on the device.

If you’re using third-party hacks or extensions that could be causing problems, perform a system reset. Again, this will not delete any data, but it will disable any third-party hacks that are running in the background. To perform a system reset, press the Up button on the front of your PDA while performing a soft reset. Disable any third-party hacks or extensions you’re currently using.

If neither solution works, you’ll need to delete the offending the application. If it’s obvious which application is causing a problem, you can delete it by tapping the Menu icon in the Graffiti writing or while in the application launcher. Scroll through the list of installed files until you find the offending application. Tap the application and tap Delete.

If you’re not sure what file or application is causing the problem, you’ll need to perform a hard reset. Before you do this, be sure to perform a HotSync so your data is properly backed up (the hard reset will erase all data on the PDA). To perform a hard reset, press the power button while performing a soft reset. Replace the power button when you see the Palm/PalmOne logo and press the Up button when prompted.

Next, find your Backup folder on the desktop. You’ll usually find this folder located within your user folder, which is usually located in either C:\Program Files\Palm, C:\Program Files\palmOne, or C:\Program Files\Handspring. Your personal folder will resemble the user name you selected for your device. If you used your first and last name, for instance, your user folder will likely be the first six letters of your first name followed by the first letter of your last name. Rename the Backup file to Backup.old and HotSync your Palm to restore personal data. Because you renamed your Backup folder, no applications or additional files will be restored at this point. Instead, an empty new Backup folder will appear. Move applications from your Backup.old folder into the new Backup folder one at a time and HotSync your Palm. After each HotSync, try to reproduce the problem. If the problem doesn’t reappear, move on to the next file. Delete any files that cause a problem after they are moved onto your PDA.

Posted on Mar 14, 2008

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Hi,

Did you try taking out the batteries out for a few hours to reset the unit?

Posted on Mar 14, 2008

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Hi
you may perform soft reset, if issue persist perform full reset. please do not forget to backup your important data. let me know when you need further assistance so I will post the solution depend on the result.

Posted on Mar 14, 2008

  • ExpressFiX
    ExpressFiX Mar 14, 2008

    HARD RESET PROCEDURE

    1 Press and hold the power button.
    2 While holding the power button, use the tip of the stylus (or a similar object
    without a sharp tip) to gently press and release the reset button inside the hole
    on the back of your handheld.
    3 Wait for the Palm Powered™ logo to appear, and then release the power button.
    4 When you see the message that warns you about erasing all of the info on your
    handheld, do one of the following:
    • Press Up on the 5-way navigator to finish the reset and show the touchscreen.
    • Press any other button to do a soft reset.

  • ExpressFiX
    ExpressFiX Mar 14, 2008

    Please inform the outcome and rate accordingly for our quality assurance purposes.

    Good Luck

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1 Answer

I want to transfer the information from palm desktop on a PC to Mac OSX. The palm tungsten e2 is water damaged and not working.


Inside the PalmOne forlder in Program Files, find a folder that is named the same as you Hotsync ID. A flash drive would be the best idea to transfer the files over to the Mac. Some flash drives don't work on Macs, so try a few.

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After you change the battery you need to do a hard reset. This will erase all the info in your pda so you want to make sure you have it all backed up on the palm desktop To do a hard reset follow these steps:

1. Hold down the power button.
2 While holding down the power button, use the tip of the stylus and inset it into the hole in the back of your pda and gently press and release the reset button in the back of your pda.
3. When you see the message that warns you about erasing all of the info on your hand held select continue.
4. When prompted follow the online directions to align the screen. After that you will want to do another hot sync. Best wishes.

Aug 10, 2009 | Palm Tungsten E2 Handheld

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Is there any way to sync a palm tungsten e2 with vista 64


Yes its possible by using bluetooth as currently Palm desktop doesn't support USB sync for Vista 64 Bit You can obtain solution and the software from link below
http://kb.palm.com/wps/portal/kb/common/article/32859_en.html

Jul 16, 2009 | Palm Tungsten E2 Handheld

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I want to sync my Tungsten E2 to my new Comp. windows vista


Download the Newest version of Desktop Manager/ Sync software from :

http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=1568,E=0000000000263321976,K=3877,Sxi=4,case=obj(32859)

Install it and then sync your Palm.

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Mar 30, 2009 | Palm Tungsten E2 Handheld

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Need to download software to sync my PalmOne Tungsten E2 to my PC


Here is the link for the Palm Desktop manager and Hotsync software for Windows. There is a link on the page for Mac if needed.
Palm Desktop 6.2
  • Palm Centro; Treo 755p , 700p, 680, 650; Palm TX, Z22; Tungsten E2
  • Windows Vista, Windows XP, Windows Media Center Edition 2005
http://kb.palmone.com/SRVS/CGI-BIN/WEBCGI.EXE?New,kb=PalmSupportKB,t=ooccase,case=obj(32859)

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Jan 11, 2009 | Palm Tungsten E2 (Multilingual) Handheld

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Can I sync an Ipod touch with my Palm Desktop for windows?


I don't believe that the Palm desktop manager is compatible with Ipod. Unless you have your contacts associated with Microsoft Outlook, that should work.

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Plug your E2 into your pc and when it says new hardware found, install the cd. Do not continue till you have verified sync connection between pc and pda

Dec 11, 2008 | Palm Tungsten E2 Handheld

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1. Upper left corner press time
2. Select delete
3. Pick program you loaded
4. press delete

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Appropriate software for tungsten e2 palmOne


If you said you have the software (desktop), your doing it backwards. Run the desktop software by going to my pc and running the disc. The software will then ask you to plug in your E2 so it can register it. It will then synch and your in business. Had E2 for a very long time. Can tell you things that guy can do that would surprize you. Have everything but unit now.

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Palm Tungsten E2


TRYING PUSHING A PIN INTO THE LITTLE HOLE IN THE BACK THIS WILL DO A HARD RESET IT MIGHT HELP YOU. GOOD LUCK

Jan 29, 2008 | Palm Tungsten E2 Handheld

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