Question about Computers & Internet
There have been many versions of the Palm OS over time, and sometimes older applications have problems running on newer versions of the OS (operating system). The above issues are all symptoms of incompatible third-party applications.
You can always start off by checking with the software developer for an updated version of its software. Otherwise, PalmOne recommends you start by trying a soft reset. To perform a soft reset, insert an unfolded paper clip or similar-sized instrument (unscrewing the top of your stylus may reveal a reset pin on some models) into the reset hole normally located on the back of the unit (see the instruction manual for more details). This reset will not erase any data on the device.
If you’re using third-party hacks or extensions that could be causing problems, perform a system reset. Again, this will not delete any data, but it will disable any third-party hacks that are running in the background. To perform a system reset, press the Up button on the front of your PDA while performing a soft reset. Disable any third-party hacks or extensions you’re currently using.
If neither solution works, you’ll need to delete the offending the application. If it’s obvious which application is causing a problem, you can delete it by tapping the Menu icon in the Graffiti writing or while in the application launcher. Scroll through the list of installed files until you find the offending application. Tap the application and tap Delete.
If you’re not sure what file or application is causing the problem, you’ll need to perform a hard reset. Before you do this, be sure to perform a HotSync so your data is properly backed up (the hard reset will erase all data on the PDA). To perform a hard reset, press the power button while performing a soft reset. Replace the power button when you see the Palm/PalmOne logo and press the Up button when prompted.
Next, find your Backup folder on the desktop. You’ll usually find this folder located within your user folder, which is usually located in either C:\Program Files\Palm, C:\Program Files\palmOne, or C:\Program Files\Handspring. Your personal folder will resemble the user name you selected for your device. If you used your first and last name, for instance, your user folder will likely be the first six letters of your first name followed by the first letter of your last name. Rename the Backup file to Backup.old and HotSync your Palm to restore personal data. Because you renamed your Backup folder, no applications or additional files will be restored at this point. Instead, an empty new Backup folder will appear. Move applications from your Backup.old folder into the new Backup folder one at a time and HotSync your Palm. After each HotSync, try to reproduce the problem. If the problem doesn’t reappear, move on to the next file. Delete any files that cause a problem after they are moved onto your PDA.
Posted on Mar 14, 2008
Did you try taking out the batteries out for a few hours to reset the unit?
Posted on Mar 14, 2008
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Posted on Jan 02, 2017
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