I can help you reset and fix your Garmin Nuvi 265W.
A new webupdater was released at the end of March, so you might want to check below that you used that version. I also recommend backup up your favorites and performing a hard reset after the update. Detailed instructions for both are below.
There are three steps to take to get your Nuvi 265W running like new:
I hope that helps.
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Nuvi 265W Manuals here.
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